JR’s Custom Auto Service

This was the second time I’ve brought my new car to Jr’s for window tinting services. They did a good job the first time around, so I decided to go back again. While they did a good job again, this time, after charging me $ 159 for the service, they placed a Jr’s logo underneath the tint on my driver’s side door. I did not agree to this, and I certainly did not expect to be sporting Jr’s free advertising on my vehicle, especially after paying so much for the service. I’m the type of person who removes the dealership logo and advertising decals and plate cover from my vehicle after purchasing, so needless to say I’m highly dissatisfied with the fact that they did this. I already took 2 hours out of my day to go get my windows tinted, so I’m really not looking forward to going back to get them to remove it, since they’ll have to remove the entire window tint to access it. Bottom line: they do a good job, and if anything goes wrong, they’ll fix it if you bring it back in, but be sure to tell them you’re not paying them to advertise on your vehicle before they begin.

If you’re tired of being a faceless number at 4-​Wheel Parts, I encourage you to go to JR’s. When you go here, you’ll get solid service from this family run business. These guys know what they’re doing, and if you get a chance to visit with them, and perhaps even share a beer, you’ll be a fan too. I had quite a bit of work done on my truck, from suspension work, to new bumpers, lights, and an entirely new stereo system with all the bells and whistles.
I am quite happy with the end result, but due some quality control issues, I had to go back several times following the install to get it to this point, hence only 4 out of 5 stars. Still, Stuart was incredibly helpful in getting the issues resolved, and of course it’s always a pleasure visiting with Junior.
Lastly, the business does not appear to have a sophisticated order and point of sale (POS) system. Most of my work was hand-​written until I got the bill, and even then we had to write on it to get more information than just part numbers. I would encourage JR’s to adopt a more efficient order system, and better use of digital catalogs so that customers can more easily choose their parts/​options. This can also greatly reduce the time the customer has to spend in the store, which is better for the customer, and allows the JR’s crew to get back to work as well.

I went in to price having a navigation stereo and speakers installed after visiting with Stu about my options and some of other needs he also saved me money on a set of tires and so with the money I saved I had them tint my windows. Great staff, Great work and I suggest letting JR customs handle all of your car needs.

JR’s was recommended to me more than 10 years ago when they were still located on Irving Blvd. and I’ve been using them ever since. They have done incredible work on a variety of vehicles for our entire family. From suburbans, to trucks to my current Land Rover, they do it all. One of my suburbans had an entertainment system installed by a local, well known shop in Dallas — it was a disaster — of course JR“s came to the rescue and had it all working in no time. Their customer service is fantastic — even went so far as to give my brother-​in-​law, who lives in Tennessee, advice on an entertainment system for his vehicle, knowing it would be put in by another installer. JR’s is my «go to» shop for everything! I’ve had bench seats replaced with Captain’s Chairs, Full Entertainment Systems installed, Radio and Speakers, Exterior work for our Ranch Truck, etc. They are my one-​stop shop! Keep up the great work!

I couldn’t be happier with my experience at JR’s. They were very knowledgeable, experienced and easy to work with. I recommend JR’s for all after market automobile needs!

Excellent place to have car tinting on your European model car and get your car speakers upgraded. Great customer service and quick turn-​around for the work done on your car, too. Highly recommend!

It was a pleasure doing business with these «Truck Guys» Had my truck accessorized with «spray in» bed liner, BW Hitch installed and on their suggestion, got my windows tinted in less than a half day. Timing is very important, for my truck is my ancillary office. Great work, great communication and for a damn fair price. I recommend them highly!!!

Called, drove in and spoke with an installer who was helpful. Made arrangements to return that day to leave my car and confirmed with the installer that that was fine. Arrived 10 minutes after calling to be told by the «management» that the installer was being assigned a priority job outside the store and they could not help me until maybe tomorrow. No accommodation, no re-​tasking of other technicians, no apology, nothing. Waste of time to deal with people like this unless you have a multi-​thousand $ install. And they wanted $ 125/​hr rate. I looked online and found a shop in Arlington (Mobile Sound Systems) that was friendly, accommodating, and charged only $ 75/​hr install rate.

I was looking for a shop to tint my car windows and JR’s came highly recommended from a buddy who had also gotten the same service done on his vehicle. At the $ 139 price tag I honestly had some concerns, but with the Texas summer quickly approaching I gave it a go.
I was advised to go early so I wouldn’t have to wait too long so I got in around 10am. I was shown the different options of tint and was even given the choice of choosing the not so legal variety. I had some of that foggy film on my windows that I forgot to wash off, but they said it wouldn’t be an issue as they clean it off before applying the tint. I was told to come back in 2 hours and when I did I could barely recognize my car with the new tint. Upon closer inspection the job was really well done so much so that my buddy that drove me there, Albert N., set up an appointment to get his windows tinted at that moment.
JR’s does a lot more than just tint (they advertise on rims, audio and just about anything else automotive you can think of) and with the courteous and professional people there I can’t see how you can go wrong here.