Wow, this is a family owned business. The owner and his wife really do an outstanding job with customer service. I was really impressed from the moment I walked in the staff really went out of their way to take care my needs for a cell phone. They explained all of my options I was originally coming in there for a load priced phone. But after thoroughly examining all of the options that was presented to me I decided to go with the upper and model for not that much more money. They were not pushy like sales people. I will definitely be a life time client. Thanks buzz wireless.