Jack in the Box

This Jack n Box was good at first when it reopened. Since then, the food has gone downhill. Ordered my last meal there today. I ordered specifically a Sourdough Jack Combo and the gal over the mic kept saying «Blazin???» I said no a regular Sourdough Jack (twice). Then I ordered a homestyle chicken meal with no lettuce for the hubby. We received a Spicy chicken meal and old fries, soggy Sourdough Jack and half cooked/​heated onion rings. The only thing good was the Root Beer. So my hubby went back to get his sandwhich corrected and the manager on shift, Joanne said that I was a liar and did not order the homestyle chicken. However, while I was waiting… she reiterated to the «cooks» that she was waiting on a homestyle. Joanne further said how does she know this returned chicken isnt from another day. ok really? When asked…“do you really think I’d hold a chicken sandwhich for days then bring it back?” Joanne’s response «Yes I think you would and if you don’t like it, you dont have to eat here». Upon asking for the owner or regional manager, she told us to use google and she wont be telling us anything. Further we are the only ones in the county who must have ever complained according to Joanne. Everyone else LOVES it there. Thank goodness Carls Jr is opening up right across the parking lot. Quite frankly, I dont eat much fast food but I guarantee that when I do, I will be eating at Carls Jr NOT Jack. And since I’m a business owner in the county and work very close by. I plan on telling everyone I know about this experience.

Got a grilled chicken salad. Disappointed. Lettuce was wilty and soggy. Cucumbers were turning translucent around edges=old. For the price it was so not worth it. McDonalds quicky salads are fresher by far! Probably won’t order a salad here for a while.

It’s been rebuilt, and just reopened. Different building, same food of course.