Four Points by Sheraton Jacksonville Beachfront

This place does it right. The duvet cover and the mattress cover are both zippered (therefore removable/​washable/​clean). This place was renovated in 2014 (another reason to stay here). Other than the slow draining sink and loud neighbors that kept slamming the door (you can’t control that in any hotel, so no biggie), my stay here was very pleasant and enjoyable. This place ACTUALLY has oceanfront/​ocean view rooms. Unlike some hotels that claim that is what you’re paying for (ahem, One Ocean Resort).
They even have dehumidifiers in the rooms (very smart) that are running full blast upon arrival. That makes me feel a LOT better because I’m very sensitive to dust mites, allergens, and mold. There’s a safe in your room, as well as a mini fridge, microwave, and coffee maker.
The tv is nice and the cable is crisp. This is the only hotel that I’ve stayed in so far that has a cordless phone. You have no idea how excited I was about this. My room definitely felt like home (even better). Although I didn’t sit in or use the living room, I love that it has one. Oh, and your bedroom has a lock on the door, which I thought was nice.
There are two closets and the bathroom is a nice size. The toiletries were just okay. I was expecting a little more in that area but it was still good. They products smell nice and they are in dispensers. Yay for being environmentally conscious! The trash cans did not have liners, which made me a little uncomfortable (I felt rude throwing stuff straight into the trash can), but again — environmentally conscious!
The A/​C also turns off if you have the sliding glass door open, which I think is an awesome idea. There’s a convenience area downstairs with drinks and snacks but just beware of how much you’re paying for that convenience. I wasn’t thinking about the fact that they may have vending machines on premises and ended up paying a premium for a bottle of Sprite.
If you sign up for their club you can drink one complimentary water. Apparently it’s only one bottle per night though. Any more and you will be charged for the water and a delivery fee (I had no idea). When I mentioned this to the front desk when I was checking out, she apologized and offered me a bottle of water on the house. I was definitely not expecting that at all and it really impressed me. It wasn’t this grand gesture but she didn’t have to do what she did and if I’m ever in the area again, I won’t stay anywhere else. I don’t suggest you do, either.
Another thing is that the cleaning lady was super nice to me when I told her my key was deactivated and I couldn’t get into the vending room (to get ice). She was in the middle of cleaning a room and didn’t skip a beat to let me in with her card. I later had to bother her again for a bag because I couldn’t line up my cooler with the ice dispenser. She was all smiles and I love that.
Also, I heard two different employees singing while working. They were good too. That tells me that Sheraton probably treats their employees well and that they are happy. I love to see happy people and it’s tough to come by in the hospitality industry. I feel better that I spent my hard-​earned money here.

Pleasantly accommodated room. Great looking bathroom with separate standup shower and whirlpool jet tub.
Décor is very modern, staff is friendly. Balcony view of the beach is pretty awesome. I would recommend this location.

More than five stars here! Balcony suite looked out to the waves rolling in. Easy beach access. Hotel and beach allow dogs. Please follow leash laws to keep this privilege. Pillow choices and pillow — top beds. The cleanest bathroom I’ve ever seen at a hotel
Wish we could stay but have to be on our way.

Excellent location. Prices were a bit high, but we were next to the soundstage and there was a great festival going on. Very convenient. Hotel room was clean with modern décor. Also room had a fridge, microwave, and a safe. Always a plus.

Relaxing! I have stayed here a few times as a Jacksonville resident and now passing through.
The rooms are always clean and fresh. The hotel offers rooms that over look the ocean.
It is a great getaway even if you live in jacksonville. Whenever I need a bit of ocean air this is where I choose.
The staff is friendly.
Overall it is a great beach spot.

Very thin walls. We were awoken several times each night due to several loud noises. There was a function downstairs on the main floor, we were on the fifth floor. We could hear the band as of they were in the next room! Other than that the accommodations were wonderful and the room was very clean.

Beautiful view and close to a number of restaurants. You couldn’t be closer to the beach!
However, we were kept awake for hours by what sounded like people moving furniture and dropping heavy items above us. (I have no idea what they were actually doing. I think the rooms just offer little in the way of sound proofing; we could also hear the neighbor’s TV perfectly in the bedroom.) Two calls to the front desk were met with a very dismissive attitude. The noise started up again first thing in the morning and we left tired and disappointed.
We will not be back. No view is worth no sleep.
Note: There are also strong fragrances used throughout the hotel, rooms included, which could be uncomfortable for some.

I’m giving this 4 stars for two reasons — the view and the pull out couch. Yes — the couch. I was staying with my sister and brother-​in-​law and they got the bed and I got the couch. It was really incredibly comfortable for a pull out. No complaints at all. The view was fantastic. I love that all the rooms are ocean front. Balcony was a decent size. My only complaint is the breakfast for $ 9.95 — don’t bother. It’s the same breakfast you get for free at other places like Hampton Inn. So not worth $ 10.

They said they were pet friendly but they kicked us out early in the morning. We asked several times if they have any breed restrictions and the answer was always no. My husband and I showed up late at night on the Christmas weekend and we were asked to leave after our breakfast. The reason:” Some guest is scared of my dog who looks like pit bull and she said that Florida has laws against pit bulls”. There was no such a low in Jacksonville.
My husband and I were on the street with two dogs far away from our home.

The view from the rooms are priceless! Right on the beach and close to plenty of restaurants.
The room was completely updated, I was pleasantly surprised. No complaints about it at all.
The staff was friendly and helpful as well. They should consider having an additional bartender though she was bar tending and running food to rooms.
I will stay here again with out a doubt.

The room is a lot nicer than I had expected with a great view! The walk to the beach is perfect especially if you have children. We did find it weird that housekeeping comes on the later side and noticed over the two days we’ve been here that not every garbage can was checked and dumped daily and there was still a used coffee cup in the bathroom. We were also surprised at how the person who rents chairs and umbrellas was not around so all we had were the hotel towels. Thank goodness our friend, who lives a few blocks away, had extra beach chairs for us. So I only give 3 stars for the not so great housekeeping and not having someone to rent chairs/​umbrellas at the beach. Staff is friendly.

The hotel is nice. Extremely nice! I would give them more stars if I weren’t in a 5 day dispute with them for charging our 2 credits cards twice. We booked the hotel with one card in advance and paid with another card at checkout. We stayed one night and have combined charges over $ 500 plus another $ 100 for doubled incidental coverage. I’ve been back in forth with four points and my bank whom four points refuses to contact to clear this situation. One day I had a charge on my card. The next morning I had the same charge plus a duplicate. My bank’s fraud department called me minutes after this incident. But four points associates just keep saying give it another day it’ll drop off (going on 5 days now).

Four Points Sheraton
11 1^st Street North
Jax Beach, FL 32 250
Great mini vacation!
The Four Points by Sheraton is a great little hotel tucked in right next to the Jacksonville Beach Life Guard station and the newly built pier.
We stayed here on the second of August just for one night. My wife and my two children (5 & 7). We hung at the beach and the pool for two whole days eating at Joe’s Crab Shack, Sneakers Grill (both across the street). We had a awesome dinner at Nippers bar & grill on Saturday night with the kids.
Italian ice at Ritas on 3^rd street was great too.
The rooms are super clean with great A/​C and of coarse the most comfortable beds in the industry (an SPG norm). I have to mention the pull out couch had probably the best mattresses for a pull out bed I have ever seen.
Our favorite feature of this hotel is the beach rentals of chairs, umbrellas, boogie boards, and paddle boards. They can charge it to the room and the kid that runs it is super accommodating!
All staff, especially the front desk, were great and as friendly and professional as you could ask for.
If I was forced to pick a con, I guess it would be that the in room meal menu is a little small, no in room movies, and there is limited Wifi in the rooms. No big deal, we had a blast anyways!
We will definitely be back.
P. S. The SPG member late Sunday check out is one of biggest reasons we love SPG hotels!

Great hotel. Perfect location (within walking distance to everything). The hotel has the best beds and pillows. The staff went out of their way to accommodate everyone! The best hotel I have ever stayed at!!!

Newly remodeled and revitalized. The hotel has a cool vibe and is right on the beach. Each room has a small balcony that looks right onto the surf. The staff is extraordinarily friendly and helpful. The rooms were clean and well appointed. The only complaint was the slow elevator.

I’m currently at this hotel. I am impressed. It’s not perfect but it’s very nice. It’s pretty clean and it’s very modern. The room is like an apartment or condo almost. My boyfriend is extremely picky, especially about cleanliness and he hasn’t complained once. There is a mini fridge, a microwave and a small coffee maker. The living area is completely separate from the sleeping area. I would def recommend this place if you have children, there is plenty of room and two TVs. Also, there is a balcony, which is nice. I’ve stayed at places for $ 100 a night that were crap, would much rather spend an extra $ 40 and stay here!

We took a chance on this newly converted hotel. Overall great stay up to SPG standards. Comfy beds very clean. Cute, small balconies. Every room has a fantastic ocean view. They seem to care to resolve guests’ concerns. We were on the 6^th floor and had a persistent buzzing sound. We called the front desk they sent an engineer who found it was the refrigerator and he immediately swapped it out. Bottled water in the rooms was free (lots of places charge). Wi fi was also free. Coffee maker and room with real half and half not the powdered junk. 2 great large screen tvs. I had a surgery at the Mayo Clinic and visited this hotel with my husband. It was the perfect place to recover for a few days.
Pros: nice new rooms and great shower
Cons: elevators a bit slow. I am SPG Gold and they were unable to offer me a room upgrade (whirlpool bath) but did get us a higher floor and I received my SPG gift.
Great to stay if you have loved ones at the Mayo Clinic.