Wireless City, Verizon Wireless Premium Retailer

Jamaica Plain, United States

2.3

Open now

3 reviews

Accepts Credit Cards

Contacts

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Telephone:
+1 617-442-3600
Address:
668 Centre St, Jamaica Plain, MA, 02130
b/t Seaverns Ave & Starr Ln
Jamaica Plain
Nearby public transportation stops & stations:
110 ftCentre St @ Seaverns Ave
310 ftCentre St @ Myrtle St
390 ftCentre St @ Burroughs St
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Street
Wheelchair Accessible
Yes

Today

Today 9:00 am – 8:00 pm
Open now
Local time (Jamaica Plain) 7:31 PM Thursday, June 12, 2025

Business hours

Monday 9:00 am – 8:00 pm
Tuesday 9:00 am – 8:00 pm
Wednesday 9:00 am – 8:00 pm
Thursday 9:00 am – 8:00 pm
Friday 9:00 am – 8:00 pm
Saturday 9:00 am – 8:00 pm
Sunday 11:00 am – 6:00 pm

Description

Specialties

We are a locally owned Verizon Wireless Premium Retailer offering all of the latest in Verizon Wireless phones, voice, data and mobile broadband. As a Premium Retailer, Wireless City has been awarded Verizon’s highest designation. Our team of highly trained associates will personally review your account, help you choose the devices and plans that make the most sense for you, help you set them up and be there to answer questions along the way.

History

Established in 2009.

While Verizon Wireless City was started in 2005, our Jamaica Plain store opened up in early 2009. Like all of our locations, we feel as though Jamaica Plain had been under served by Verizon Wireless, and there was a great opportunity to open a store that will become a part of the community for many years.

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3 reviews of Wireless City, Verizon Wireless Premium Retailer

No registration required
Place rating: 5
Jamaica Plain, MA
The service and staff are the outstanding feature of this store. They are not only very knowledgeable about the phones and service plans, but they will take the time to show you how to use the various features. George is friendly and knows his products inside out, and explains things clearly. Going here is so much better than going to a store downtown where you have to take a number, wait, and then deal with burned out staff who want to move on to the next customer asap.
Place rating: 1
Pittsburgh, PA
This store appears to be a Verizon, but is only a third party licensee. This means that you do not have the same rights as with the actual Verizon for returns and customer service.
I recently bought what I thought was a new phone here only to have major problems with the GPS and the sound quality. When I tried to return it, they told me it wasn’t possible because I had mailed the rebate. On my 3rd return to the store, I was reluctantly given another phone that was supposedly new. I didn’t realize that I had been lied to and given a used phone (not even a Verizon certified refurbished phone) until I left and realized that the guy had combined my contacts with 300 of someone else’s contacts. And there had been a phone call placed (that was still in the call log) three weeks earlier on this «new» phone. This is a huge privacy concern! Long story, but you’ve been forewarned if you chose to purchase anything from here!!!
Place rating: 1
Boston, MA
Avoid this store if at all possible! At least during the evening hours!
The store only has display phones that don’t work-​so it’s not helpful if you’re shopping for a new phone. They also don’t carry most of the phones they display!
I went around 6 P.M. on a Thursday and the man who was working there needs to be fired. He was arguing with the woman in line ahead of me and being incredibly rude to her. She ended up storming out of the store. He then made inappropriate comments to me about how annoying she was. He was unable to help me (he couldn’t even find my account, and kept telling me I must not be a customer!). I became frustrated and stormed out too. I will never return!