Pep Boys

Jamaica, United States

3.2

Open now

12 reviews

Contacts

QR code, vCard

Telephone:
+1 718-206-3131
Website:
storelocator.pepboys.com
Address:
94-47 Merrick Blvd, Jamaica, NY, 11433
Jamaica
Nearby public transportation stops & stations:
0.3 miQ24, Q54, Q56
0.4 miQ85, Q111, Q112, Q113
0.4 miQ6, Q9
Categories:
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Today

Today 8:00 am – 8:00 pm
Open now
Local time (Jamaica) 12:33 PM Friday, November 29, 2024

Business hours

Monday 8:00 am – 8:00 pm
Tuesday 8:00 am – 8:00 pm
Wednesday 8:00 am – 8:00 pm
Thursday 8:00 am – 8:00 pm
Friday 8:00 am – 8:00 pm
Saturday 8:00 am – 8:00 pm
Sunday 9:00 am – 6:00 pm

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12 reviews of Pep Boys

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Place rating: 5
CORONA, NY
First time at PepBoys and must say i had a great experience. Christopher Ramirez was very helpful and knowledgeable with all my questions and concerns. Very satisfied with my visit, Will definitely be coming back.
Place rating: 4
Pompton Plains, NJ
Good people ! Super helpful! Clean store! Happy employees. Manager went the xtra mile which you can’t often say for franchises.:)
Place rating: 5
Jersey City, NJ
I just left this Pep Boys store and my first instinct was to get my hands on my phone to leave a review. I had the best experience with Raymond and Ann! I called ahead of time looking for Weathertech products for my car and was told that they had them and to go to the store even though it was almost closing time. I get there 10 to 9pm and Raymond and Ann were both there ready to help me without any hesitation. They eagerly assisted me with finding everything that I had requested over the phone. One of the parts was not in store however regardless of the time they gave me the number to the Baldwin location and waited for me to speak with them (Baldwin rep was not the most helpful/​rude). They made my experience very pleasurable. This location is completely out of my way but I will be sure to come here whenever I need anything for my car because I can trust Raymond and Ann to work their magic! Thanks guys!!!
Place rating: 5
Glendale, NY
AmaZing spot found some really talented mechanics! Did wonders on my ride! Sound like a kitten purring (the car !!!)
Place rating: 3
Brooklyn, NY
Just got my oil change here. I thought they were very professional. They gave me a free tire rotation with the oil change. wait time was about 30 to 45 minutes, which was fine since i work in the area. The charge was not to crazy. good luck!
Place rating: 1
Jamaica, NY
Worse place to go to fix Ur car. If just buying parts maybe but for maintance they are the worse.
Place rating: 5
Bayside, Queens, NY
Jamel from pepboys service department is so helpful. He makes sure to run through everything with his customer thoroughly so they can be confident that when they receive their car back it will be running like new. Thanks Jamel
Place rating: 1
Jamaica, NY
Service was horrible, had to wait for almost 3 hours just for a simple oil change and then I was told my vehicle needed a front wheel hub so I asked how much he said «we have to order it and for parts and labor it will cost roughly 530 dollars» meanwhile I saw the parts for maximum 30 online and I went to my local mechanics and he installed it from just 70 dollars on top of the 30. If you could avoid this pepboys in any form or shape please due. I would rather drive to the corner of Long Island than shop here again.
Place rating: 1
Jamaica, NY
Waited over 3 hours for a simple 20 minute fix. Would not recommend anyone taking their car to this Pep-​boys.
Place rating: 3
Queens, NY
My go to place whenever I have minor issues with my car. The service department are really friendly and always take good care of me while I’m there.
Place rating: 1
Long Island City, Queens, NY
This place is exceedingly difficult when it comes to honoring warranties. I bought a battery a year ago and it crapped out, I went back to get it replaced under warranty and somehow they couldn’t find the warranty info. They said they need the receipt, but alas my receipt was faded, yes faded because it’s printed on thermal paper.
Am I supposed to keep the receipt in a temperature controlled vault when I know for a fact that they are supposed to keep the records in their system. The managers excuse was «our systems have been updated» that is one sorry excuse and it’s the main reason why I am writing a negative review.
Aside from having a good service department and a wide selection of automotive products I rather shop at advance or autozone.
Place rating: 4
Springfield Gardens, NY
I come here to get stuff for my car… the staff here are friendly.