Redfin

This wasn’t our first rodeo buying or selling property. From our past experience, real estate agents from the most reputable companies are usually in it for the money, to quickly buy or sell your property for you. The politeness will be there initially, but as time wanes, their patience tires and they just want their commission and to move on. This time around, we opted to go with Redfin’s business model of salaried employees and work with Peggy Papazaharias. From the very beginning, we couldn’t have appreciated a better agent. Throughout our 1+ year of looking for a property in multiple towns 10+ miles apart, Peggy was sweet, polite and attentive. On tours of homes, she would actually help point out things in the home to watch out for and houses to downright just avoid. Most agents would try to spin things for the positive, to try and get you to buy the property. She never once lost her patience. If she was not available to tour a house with us, she would ask one of her colleagues to attend with us. We actually felt like we built a personal relationship with Peggy who we are more than willing to work with again. She made the whole process a lot smoother and pleasant. Even after we had gone in contract, she had consistently dropped us emails or text messages to see how things were going. I’ve seen one too many times where other agents start to lose interest once the contract was signed. If somebody wasn’t responding, whether it be the seller, buyer’s attorney, seller’s attorney, mortgage broker, or title company; she’d try and reach out for us. We had a good idea of potential real estate brokers and title companies we wanted to work with. Rest assured, I did my homework, creating spreadsheets and spreadsheets of all the good faith estimate fees the banks/​mortgage brokers and title companies charged. But once she gave us her recommendations, we wholeheartedly trusted her advice and opted to work with those companies. Long story short, if you want to skip all the legwork and research, take Peggy’s recommendations. We wound up saving a very considerable amount from closing fees. Her guidance and advice throughout the process was invaluable and nothing but positive experiences. If you’re looking to buy a property around Long Island, New York and are considering breaking away from working with a traditional real estate agent, I’d recommend working with Peggy from Redfin. And don’t forget Redfin also refunds a portion of the commission to you that they make. That’s just icing on the cake!
Peggy, many thank you’s for everything that you did for us. We love you and will pass on the good word to all our friends and family looking to buy/​sell property.