Steak ‘n Shake

This location is very close to SAMs club? My parents and I planned to go here after shopping. I was expecting to be disappointed since I am not a big fan of chain resturants but they do have there place for casual times like after shopping and hungry and tired. We had never been to a Steak and Shake. I really liked that we where seated by the staff and that we could eat from real dishes, forks, spoons, knifes and not paper wrapped food and plastic utensils.
All the staff where so friendly from the waitress to the cook. This location was clean and bright, with 50’s music softly playing in the background. The bathrooms where clean too, sort of something that is important to me.
Most important… the food! We have not had a good burger in years, consensus from parents and me while talking about our day together later in the day. We all ordered the double classic burger with cheese and we had cole slaw, onion rings and a classic shake. Yummmm. We are looking forward to going back to try the rest of the menu.

We decided to stop here and it was a huge mistake. We walked in and stood there for 5 minutes before someone decided to seat us… even though there were 5 waitresses standing there doing nothing except check their cellphones. Then after sitting down– we waited and waited and waited– at least 10 minutes and NOBODY came over to take our drink order– But during that time, the 5 waitresses stood there yapping, texting and doing nothing– Keep in mind, the restaurant was NOT busy, maybe half full. After 10 minutes, we gave up and went to a nearby Bob Evans. Amazingly, as we left one of the service people came over to see why were leaving– Seriously?

Even though this is just another burger joint the services awesome the food is great I love that they actually come to your table to take your order and the milkshakes well hello the milkshakes are awesome

The food is as good as any other Steak N Shake but the establishment is dirty and smells terrible when we walk in the door. It smells and looks like it hasn’t had a good cleaning in years. ICK
I won’t be back, even though the food was ok.

Just wanted a small bite to eat after stopping for the night. It wasn’t quite closing time. Steak ‘n Shake has always been pretty good, so thought we’d have something decent to take back to the room to eat. Wrong. The soup wasn’t even room temperature– it was cold, like from the fridge.
Hamburger worse than blah.
At least there was a microwave in the room but I already lost my appetite.
Should be –star

For some reason Missouri is full of Steak and Shakes. It’s a chain and this place has the same food and shakes as any other. It’s fairly close to the highway and gas stations. Service was quick and didn’t make me feel bad for stopping at a sit down place while on the road. I will remember this exit on my next road trip.

Stuck in the drive thru for 20 minutes waiting on burgers. When we finally got our order, burgers were lukewarm and the fries chewy and cold. Ugh, never again. What a waste of time for marginal, unappetizing food.

Stopped here at 2pm on a Sunday. Needed something quick, but didn’t want to drive thru. I have never had to wait so long at a Steak n Shake. Ever. Waited to order, and waited *forever* for our food. The place was probably ¾ full, and I noticed only about ¾ of those people had their food. After half an hour, I had to ask the waiter to put our food in a bag when it came up. Didn’t get a tea refill til it was time to leave. When we got to the car, the food was cold, including the fries. It was a real disappointment. So the rating on the food was not good. The rating on the wait time was abysmal. The rating on the attentiveness of the waiter was below average. Maybe this was an isolated incident, but I don’t think I’ll eat at a S n’ S any time soon.

Bad!!! Had a 30 min wait for the drink order and then another 20 for the food order and then 30 for the food! We had burgers!!!
My wife ordered there «slider» type burgers found a hair in hers.
I had just the regular burger and fries.
Once we finished it took no joke more than 20 mins for our check to pay for this horrible experience.
1hr and 40 mins of my life wasted. Never will I go for the dinner at this place again!

This has good food, but if you hit right at lunch… You better have a backup plan.
When I went it was crazy, but thought they were good on that considering they have been here a little while. So when we got to the window we waited just a few minutes. We got our food, but we were missing a burger. We went in and got it pretty quickly even with how busy it was. If you’re in a rush this isn’t your best choice.

I prefer the drive-​thru when I come here. Every time we come to sit down and eat it seems like our food sits in the window for several minutes before someone brings it to us and by then it’s not hot anymore. Never had any problems with the drive-​thru. Everything is always hot and fresh. As far as the cleanliness of the dining room and restrooms, they’re so-​so.

Very long wait. Food was ok, but took quite a long time coming out of the kitchen. Had to wait an additional 10 minutes for napkins and utensils.

My wife and I have eaten at this location every Thursday since December of 2012 and we have yet to have a bad experience. The wait staff are always very friendly and ready to help. The burgers have always been hot and juicy, the fries crispy and hot, and they are very willing to make your food exactly the way you want it. I recommend this restaurant for anyone looking for a good deal on good food. And I especially recommend the Chili!

Well–
weeat at these al over the USA.
Ordered Sliders-​over cooked, buns burnt–
Our Server did an excellent job-​friendly, nice
Just a place to stop for lunch–

I’ve never been a fan of Steak and Shake. But, while in Joplin my step-​father was buying, so we went to his restaurant choice. I wish they would use real fruit in their shakes. I guess, that is my biggest beef with S&S.
Ashley, our server, was fantastic. Perfect service. Our sandwiches/​burgers were ok. The french fries remind me of the fresh cut fries at In-​N-​Out. For the thinnest patty on earth, and mediocre shakes, I feel like this isn’t the best value for my dollar. But again, it wasn’t my dollars being spent…

Food was better than expected! I read other reviews for this place and wasn’t too thrilled about it when my coworkers chose to go here but after taking a bite of my burger, I was pleasantly surprised.
I ordered the portabello mushroom and grilled onion steakburger with fries. The bun is semi sweet and it almost tastes like a Hawaiian sweet bun. The grilled onions were sweetly caramelized and the mushrooms were good. The fries were thin cut and crispy, which works for me since I like thin cut fries. They have an exclusive Steak & Shake pepper sauce on the table which I wasn’t sure what to put it on so I dabbed some in my burger and over my fries. It gave the fries a good kick which I love since I enjoy spicy food.
Marketing efforts in all of their menus and promotional pictures made the burgers look really big when in reality its not too big at all. I was able to easily finish a double steakburger with room for fries.
I also ordered the kid’s size M&Ms shake. The consistency wasn’t quite right, it was more liquidy than thick like how a shake should be. In addition, it had an odd taste to it that I can’t put my finger around. I wouldn’t order the M&M shake again.

I like Steak & Shake but I’d agree with another reviewer that it’s not the place to go when you’re in a hurry. I will never go back to the drive thru because the 2 – 3 times I have, I wound up completely turning off my car and just sitting there for a LONG time waiting for a shake (like 10 minutes or longer… seriously). From time to time, I meet a friend there for lunch and the food is always really good but the service speed varies so greatly. One time we’ll be in and out in 30 min, but the next time it’s well over an hour for the exact same meals. I do think the quality of their servers has dramatically improved since they stopped being open 24 hours, though. The staff looks cleaner and is more courteous than in the past, probably because 24 hr restaurants tend to attract a less desirable workforce in some situations. For this type of food, Steak & Shake always delivers. It’s not a healthy option but once in awhile it just hits the spot! Their patty melts and shakes are like something from another era, and the fries are great too. I’m only in my thirties but I still get nostalgic for childhood diners and snack bars when I eat here! I recommend this place wholeheartedly.