Alaska Canopy Adventures

It was a first time for my daughter and me. We had a blast and the guides, Caroline and Mickey were great.

The experience was great, but when it comes to customer service from the desk staff = NO NO NO! After our zip line, we were all herded into the gift shop and photo center. The photo center malfunctioned with the memory card and the kid behind the desk was unable to pull up the photos for customers to purchase. He couldn’t get help from any of the other staff working there. Our bus for our cruise came, and we had to leave right away, or else we would miss our ship. The staff gave us forms to fill out our email addresses so we could get our photos that way since they weren’t able to pull up any of our photos there.
However, they emailed me photos of the WRONG people and IGNORED at least 4 of my emails when I tried to ask about them pulling up the correct photos. I provided descriptions of our group and gave them the name of our zip line guide.
We already paid them hundreds of dollars and went on the zip line, so we weren’t their problem anymore, right? That seems to be their line of thinking.

We did this zip line adventure in Juneau and it was amazing! The guides — Micah and Mariah, were great and very knowledgeable about the old gold mine that the zip line is over as well as the town of Juneau. The site was beautiful although the weather was really hot, it was a wonderful time!

Best zip line adventure ever!!! OMG!!! If you are in Juneau, Alaska… do yourself a favor. Book a tour with Alaska Canopy Adventures! We chose to do their Ultimate Canopy & Zipline Expedition. The weather was rainy and stormy that day, but that did not dampen our enthusiasm or the fun. From start to finish, we had an awesome time. Read more about this tour on their website. All I can say is that it was one of the most memorable and fun experiences that I have ever had.
All the staff was friendly and professional. They kept us safe, and we had fun at the same time. I would repeat this adventure again, and I recommend them to everyone as well. Totally worth it!

My family had an excellent time today! Safety was on lock and instructions were great! Highly recommend for anyone visiting Juneau!!!

Best day ever! Can’t say enough about how much fun we had with Nick and Steve! Totally and completely worth the money. Can’t beat the experience!

Had an amazing time. Definitely recommend going. My boys (ages 13 & 15) LOVED the axe throwing part of the excursion. Guides were so much fun.

My girlfriend and I booked this excursion and had a great time. This was my first time zip lining and I would highly recommend this to anyone looking for a thrill during their vacation in Alaska.
Staff (Steve and Micah) were engaging and professional. I felt safe at all times during our time on the lines.

My family and I had the best time! It was a great day, sun was shining and we got to see amazing views! Steve and Gabrielle were great guides and added to how much fun we had! GO USA! Lol, Mahalo Nui Loa!

Sammy and Micah were our guides and were amazing. They made it tons of fun and wanted to get to know everyone which is good since we were so close together on that platform! We go zip lining everywhere we go and this so far had the fastest one!
I highly suggest it

My girlfriend and I had a great time with these guys. The course had a lot to see and they moved at a great speed. I have a fear of heights and I felt perfectly fine. Its ziplining through trees in a forest but there is still a lot to see if you look around. Over all 5 out of 5.

What an adventure! Our guides, Prescott and Sarah were so much fun and personable. Safety comes first in this business and their professionalism exceeded my expectations. This was so much fun, I wish I could do it everyday! I highly recommend this company for a nice boat ride to Douglas island then a couple of hours of awesome Zip-​Line fun!!! Will definitely do this again! JR

Holy god– why did I not quite put together that this would be ziplining *in* the trees? In Mexico we’d ziplined in the mountains, but from platform to platform across rivers and such. Never once were we in a tree.
This was very cool but much scarier than my previous experience. Here you are high in the tree tops on platforms built around the tree, and they got crowded when all 10 people in our group were standing on them at once with the 2 guides. It would have improved the experience had we not been told on the way up how the trees often fall due to shallow soil on rocky terrain.
Our guides were just kids, which was a little scary as well, but they were all very nice and we all survived. ;) In all seriousness, they did a good job and do enforce a no nonsense policy (if you touch the equipment you’re wearing, they’ll lower you down to the ground and you’re done).
Definitely not for the faint of heart. The first zip is a short test. Once you do the 2^nd zip, the only way out is to complete the course or be lowered straight down – and it is a long way downI. It’s a lot of fun, so if you aren’t afraid of heights, check it out!

Beautiful setting in a lush temperate rain forest environment. This site sits atop the most famous of Gold Mines, Treadwell. Gorgeous 200 foot Spruce and Hemlock trees are the setting for the canopy platforms, some are 180 feet high. You are zipping at up to 40 MPH over the glory holes and mine shafts, plants and animals are everywhere.
The staff here is top notch. We were picked up near the cruise ship dock by a really nice guy (Seth) on a high speed jet boat. The boat took us to the «Gear Camp» and we disembarked to several very polite and knowlegeable guides who asked us medical and physical questions and proceeded to outifit us efficiently with the proper safety equipment, helmets, etc.
Then, we were led out back to a super cool «unimog» and taken up a very steep incline to the top of the mountain. The guides explained everything on the way up and pointed out many natural features during a short hike to the first platform.
Our wonderful guides, Chris and Ashely, were extremely well informed about the lay of the land, flora, fauna, the history of the Treadwell mine, etc… but our safety was quite obvously their first and foremost concern. They were serious about following procedure, but on the other hand, they joked with us, answered all our questions and made sure we had a wonderful time. They were both very sweet and funny.
They hooked us into the first couple of lines, clearly explaining the technique and safety procedures without making us feel like stupid amateurs. (we had only ziplined once before). Very quickly, we were literally flying through the treetops in a beautiful Alaskan forest!
There are 9 lines here, the first two are relatively short and simple, not too fast, so you can get used to the procedure… then… time to fly!!!
2 Skybridges and a 40 foot rappel complete this magnificant course. Whether you are a first timer, or you have zip-​lined before, you cannot miss this trip. Juneau is really cool, lots of great restaurants and bars, but this was one of the highlights of our trip. From the boat guides, to the unimog driver, to the nice lady at the gift shop… everyone was just awesome. Thanks Chris and Ashley! It is an experience we will NEVER forget… Highly Reccomend Alaska Canopy Juneau (Douglas Island). It would be foolish to go to Juneau and not do this. We will be back

Even though I got stuck in the middle of a zip line, between our zip line adventure and our visit to the sled dog musher’s camp in the same day, it was hard to imagine a more perfect day in Alaska. The trip here started with a motor boat trip past pretty pretty scenery (see the picture I uploaded of a stream trickling down the mountain) to an abandoned gold mine. So far it’s sounding like a Scooby Doo episode, but sadly there’s no Ghost of Yukon Joe scaring off young whippersnappers from stealin’ his claim.
From there you’re driven in an ATV up the steepest incline ever (30 degrees?) to the zip lines. This was our first time ever zip lining and I was afraid I’d be afraid, but I felt very calm the entire time and very safe, and was more interested in looking around while in the air. We considered zip lining on our honeymoon in Thailand — I’m sure the place in Thailand was insured, right? — but we decided to do it in the States instead so we wouldn’t die.
Our two guides carefully showed us everything we needed to know and then we were off, flying through the rainforests. We were told some segments took 30 seconds to zip across. I’m not sure if that’s an exaggeration or if time felt like it passed faster while we were doing it. The highest segment was 180 feet off the ground.
So yeah, I did get stuck in the middle of one of the lines. My glove got caught in the mechanism at the top of the zip line. Thankfully I wasn’t scared — I just thought it was funny — and one of the guides rescued me.
Our group of 8 — 6 strangers and ourselves — was pretty awesome. It even felt like the instructors wanted to hang with us, like we were the coolest group ever. The instructors warned us about banging into each other since we’re all attached to the same lines, and after that there were a lot of banging jokes. It was noted that if you don’t move your hand away in time after zipping down one of the lines you could get «finger banged.»
Our guides were really fun and one (Tyler?) would punctuate sentences by suddenly flying off down a zip line. If you thought smashing a phone down was a good way to punctuate a sentence, you’ve never seen someone suddenly fly away.
You can bring your camera (hence all my photos attached to this Unilocal review). You can also have one of the guides shoot a video for you of what it’s like to zip down one of the lines.
At the end of the zip lines there’s a really high suspension bridge that makes for great photo ops, and then you get to repel down from the platform. When it was all over we were given medals and a snack.
We felt like contestants on The Amazing Race for the afternoon.

Lots of fun. You take a van to a boat to an ATV to get up the mountain. Once up there, you get breathtaking views of an Alaskan rain forest. The guides are helpful and funny. As for the zip lines themselves, they are one of the most fun experiences you will ever have. It is well worth the time and money.

This was so much fun! I went on an Alaskan cruise and this was one of the options. I did the Rainforest Canopy and Zip Line Expedition. Having never ziplined before, I was a little nervous, but that quickly passed.
We board a bus, get waivers and make it to the pier, where we board a boat that takes us across the waterway to a little cabin. There, we put on safety gear, strap our cameras to ourselves and ride in this massive Mercedes war vehicle. At the first zip, they teach you how to break and what to do if you get stuck on the zip line (one girl did). Then it’s off! We have a total of 10 zip lines of various lengths.
It was pretty awesome! I was either first or last, depending on when you went, I got soaked or not at all. Our guides, Tyler and Sean, rocked (and were cute too) and really kept me at ease when I was faced with an 800 foot zip line. I didn’t care for the suspension bridges as I got really scared at how rocky they were, but other than that I loved every minute of it. After your last one, we rapel down to the ground, load up into the Mercedes, and get rid of all the gear while having a snack.
This was a great way to spend a day in Juneau!

I wish wish wish I had a five star review about zipping through the rainforests of Juneau, which is exactly what I went to Juneau to do.
As I tend to be anal retentive about travel plans, I call about 6 weeks ahead to book a Wednesday morning tour for myself and Adam K. Confirmed for 10:00am. Also confirmed that with a 10am trip, we will have more than enough time to get back and make a 3pm flight. Yay– zipline, here we come!
One week prior to arrival — call to confirm and make sure I have proper directions, contact info, etc. Confirmed. Yes, I can almost see the treetops flying beneath my feet.
Day before arrival in Juneau — call at 4pm to confirm our zipline adventure for the next morning. Yes, says the girl on the phone. She even adds «I’m looking at your names on our schedule right now. You’re all set.» And she adds for us to meet Alaska Canopy Adventures downtown by 10:15am and that we will be able to store our luggage in the van, as we need to check out of our hotel by 11am. Confirmed — I’m so excited and i just can’t hide it.
10:12AM on the day of my big Canopy Adventure — two blocks from our meeting point, hauling my giant backpack along with boyfriend and his backpack too. Cellphone rings — IT IS CANOPY ADVENTURES CALLING TO TELL ME THAT THEY FORGOT TO SCHEDULE A TOUR GUIDE AND MY TOUR IS CANCELLED. As in, not going to happen.
10:13AM — I am standing in the middle of downtown Juneau with all of my luggage and a broken heart. How can you forget to book a guide? We confimed three — THREE — times. And i even reminded them the day before!!! I ask if we can work something out if I am able to change our flights. Woman on phone says she is rescheduling a guide for 11:30am because there are some cruise ship people who were supposed to be in our group too. But we can’t make 11:30am because of our flight, which is apparently the only flight from Juneau to Seattle all day long. Also, Canopy Adventures offers to book us a tour later in the day at $ 100 instead of $ 170 per person. I explain that this won’t cover our costs of changing the flight. She adds that the person who originally booked our trip should have told us that we’d have a hell of a time trying to make our original flight anyways, because the tour times can vary greatly depending on the group and we could have missed our flight anyways.
She then says she is sorry, that’s all she can do. Hangs up.
The worst part isn’t that Canopy messed up. I know people are human and these things happen. But seriously, how could they not put this all together the day before, when I would have had a shot at planning some sort of alternate adventure for my only day in Juneau? The worst part is that they didn’t figure it out until THREE MINUTES before they were supposed to be starting my adventure.
By 10:12 in the morning when they called, all the other tours in town to the rainforest and local glaciers had already departed and we were stuck in Juneau with all of our luggage to carry around til our flight took off.
I am very disappointed with Canopy Adventures for their extreme lack of professionalism and total disregard for any sense of appropriate customer service or compensation. I would not recommend them to anyone.

While on an Alaska cruise last September I did the Rainforest Canopy & Zip line Expedition as my excursion in Juneau. It was the most fun I’ve ever had. You have 10 zip lines to zip through, 2 suspension bridges to cross, and an awesome view of the Historic Treadwell Gold Mine.
Your guides hook you up will all the safety equipment and gear you need and provide you with a brief safety lesson before you take the off-​road vehicle up the hillside to your first zip line. I will admit the first one was tough, letting go and just flying across the line, it took me three zips before I got the hang of it and ended up trusting myself and the lines but OMG it was amazing so much fun I want to do it everywhere I go now. Once you’re finished with the 10 zip lines you return back to the base camp and are presented with an Alaska Canopy Adventures medal because after you’ve spent all day zip lining you’ll feel like you just competed in the Olympics and a medal is something you deserve.
If you are ever in Juneau and are looking for something exciting and different to do sign up and go you’ll love it.