H&R Block

Phil was nice. Brought in previous 3 years tax papers, they weren’t able to find any additional money which means our previous person was good. Commercial and poster on front window states «new customers can cut their previous tax preparation costs in half». We didn’t see the commercial/​sign until after our taxes were done. We paid $ 319. Our previous tax person charged $ 210 for the same service. At home, saw the commercial. I called the next day to inquire, lady on the phone said she was surprised Phil didn’t offer it to us. Another woman, Taryn, called me the next day to inform me that 1) we had to specifically ask for promotion (what?), and 2) they would give us a 10% discount on next years tax preparation. So she wants to give me $ 30 discount back next year, after I spent $ 100 more with them this week. Not an incentive to return. She was feeding us snake oil. TOTAL ripe off. Would NOT go back, and would NOT recommend them.

My second time here, always nice to see Phil, Big tall white man with a soothing low voice, really pleasant to listen too, that’s why I come bk. He reminds me of a white Yogi Bear :) Did my returns in less than 30 min, paper free, stress free, awesome!!! Cost was $ 84 buks, no biggie, cuz plus side is I got a return $$, that’s prob da average price for doing taxes I think. Will be back again.