Walmart Supercenter

I don’t shop at this location often, but I’ve never had any issues here. What makes this location nice for me, it’s close to where I get my haircut, and they sell alcohol. :-) Oh, at a very cheap price!
Grocery side is nice, with some selections you don’t see at all stores (emphasis on Mexican selections). DVD and book sections are nice, and there’s a Subway attached if you’re hungry.

I was about to leave a very nasty review of the customer service rep for their sports department. Their manager, Francis, ended up helping me. She did a good job making up for his poor service. Had she not caught me walking out the door this would have been another crappy walmart experience..

I was passing thru the area and needed a prescription filled and this pharmacy was the best!

Optical:
I came in with a presecription so I don’t know about the Optometrist. I also brought my own frames and just needed lenses. The lady that took my specs was very pleasant. I came to walmart because their lens prices were better than Target. That’s the extra star. Otherwise, one star for sure.
When I came to pick up my glasses I had to wait for a while for someone to appear… then this girl sauntered to the counter and fetched my glasses. She didn’t offer to adjust my glasses or ask me how they fit or anything. So I told her they needed to be adjusted. She didn’t ask in what way… she took them to the back and brought them back completely warped. I don’t mean a little… I mean they looked like goggles. I gasped… I mean I literally gasped… the curve was so extreme I’m surprised they didn’t snap.
I told her that this was not right. She said «what do you mean? «I showed her the glasses I was wearing and said this is right and motioned to the glasses she «fixed» and this is wrong. It should have looked liked this [ but looked like this (.
She had the audacity to say that if there was something wrong with the glasses that I brought them in that way. It was her immediate default… like she says it a few times a day.
I asked to speak with someone who actually knew about glasses, but no one was there… lunch, ya know? I took my new side car glasses and regretted my walmart decision.
I ended up taking them to Target to get them fixed… I was surprised it was possible. Also, I paid extra for antiglare and I’m pretty sure they didn’t put it on there since I have to switch to a different pair at night because the glare is terrible.

Rude Cashier — Walmart’s are what they are, but the other day I had the worst experience at check-​out ever! I had to buy cold medicine from the pharmacy. I had a few items in my cart. I asked if I could just buy it all at that register. The snarky lady at the counter said there was a 10 item limit and I had 14 items, so she would only do my cold medicine. I asked why she couldn’t ring it all up and she said it was to keep the line moving and to be considerate for others waiting for service. The problem was, I was the only one in line! Not a single person was anywhere around. So I asked her if it’s good customer service to make their customers go to multiple check out’s and she said she didn’t care, that wasn’t her problem. I understand rules are there to keep the store efficient, but I also understand that there is flexibility and her s****y attitude will be what I remember and tell people when asked about Walmart and their customer service.

This Wal-​Mart has a pretty good selection especially if you like local sports items. However, there are many problems that I’ve faced since going. I’ll go ahead and list the negatives.
–Usually not enough cashiers
–Coupon issues regular
–Dirty and not organized
–Employees loud and not helpful
This is my least favorite Wal-​Mart in the area and one of the worst I’ve been to.

Wal-​mart would get five stars if they’d deploy more cashiers.
They have great prices and a decent selection of most things.
They have had green/​sustainability initiatives underway since 2005 that would make most eco-​freaks out there blush. I would concede that there is room for improvement, but I don’t here the same noise being made about most other big-​box retailers [Lowes, Home-​Depot, Target, K-​Mart, etc].
This is a good company and will do better than most in a bad economy. While other lay off and close shop, Wal-​mart will just chug along and save me money while they make money… and THAT is good business! Now, if we could get them to be more fair to suppliers and employees [and add more cashiers]…