Ninomiya Jason, MD

If I could give zero star I would!!! DO NOT GO HERE! The secretary is rude!!! When I transferred pediatrician and ask for a copy of the immunization records she gave me a hard time! And took it personally that we transferred pediatricians!

The receptionist was so rude! I asked to make an appointment for a new patient and she replied in a very snotty tone, «so you’re asking if we are taking new patients? Is that what your asking?!» I’m almost glad they are not taking new patients becasue I would hate to have to deal with her in person!

I just called to ask if they take new patients and the receptionist said:
«We are not taking new patients at this time» and hangs up on me.
Glad we will not
Go there!

Jason is an awesome doctor and his assistants is fabulous. Can’t get anything better.

Really disappointing experience with his staff. I called to see if they were accepting new patients and they asked about our insurance (which I understand) and after confirming our insurance was AOK they said yes. I told them I wanted to setup a short appt for my 7year old who came down with croup last night and also a longer appt for another time since we’d like to see the doctor to go over both kids medical history, etc. I was upfront and said that we split time between Kapolei and the mainland and that we needed a great pediatrician here as well as in California. The receptionist said she didn’t think they would accept us unless we live here fulltime. Why on earth not? She put me on hold for a second, then came back and said ‘no, we won’t take you’. I asked why not and she didn’t have an answer other than’ ‘because you aren’t here all the time’. Again, so what? Our insurance is a PPO that pays per visit, not monthly like some HMOs so there would be no reason not to see us. Are you not allowed to leave the island and have a doctor? I explained we weren’t on vacation here, we live here! Incredibly rude and no empathy for someone with a sick kid that was up half the night.

My daughter loves dr. Ninomiya. He’s uncle to her. It’s easy to get an appointment, every time I’ve called for an appointment I’ve almost always gotten an appointment in my time frame. The office is children friendly, nice and clean. I would highly recommend, they fulfill all our needs and expectations!

Awesome physician, awesome stafff. It is difficult to find a good pediatrician on the leeward side so I thought I’d share this info for other parents. Dr. Ninomiya’s practice has minimal wait time in the waiting room which is important for parents with kids running around. There is also a lot of free shaded parking in the lower parking structure. Nursing staff is on the ball so you’ll be in good hands.
If you need a pediatrician in the leeward side, you should see Dr. Ninomiya in Kapolei.

AWESOME! Dr Ninomiya and his staff are the best!