They people working were very helpful, however I think they are short staffed. They are having a problem with their bathroom door lock… so HPD had to show up. The poor cook is trying to jimmy open the lock with a hammer. The other workers are trying to cook, but we have been waiting over 15 minutes for the chow fun and beef broccoli. Turns out a teen was locked inside the bathroom, and couldn’t get out. Thankfully the HPD was able to bust the door open. Be careful of using the bathroom people. It may not open, and HPD may need to come to free you. Poor thing was stuck for almost half a hour.):
Amy B.
Place rating: 5 Uptown, Minneapolis, MN
Was helped by two ladies who were super helpful, cooked a fresh batch of rangoons for me and had great attitudes. Didn’t see their names but thumbs up on customer service. Thanks ladies
Donna C.
Place rating: 4 Kapolei, HI
Ordered take out. Girl asks me as I was paying my bill, would I like to contribute to the charity? She did not identify who the charity is and I do not see any signs posted. Is to the reason I said«no».
Jannah S.
Place rating: 2 Kapolei, HI
I just ordered a kids meal from Panda Express(half chow mein, half chow fun, with orange chicken) and as I ate the food and started getting closer to the end of the plate… I found a hair sitting at the bottom of it. The food overall was great, however I was bit disturbed by the sight of that hair. It looks like a facial hair, perhaps from a mans sideburn. I’m really disgusted and displeased with what I seen. Panda Express has always been my favorite place to eat, but seeing that hair in my plate was the last for me. They received two stars because of that hair. I may not be going to this Panda Express ever again.
Kapua A.
Place rating: 3 Aiea, HI
Ate dinner here tonight. I had the new Chinese short ribs. It was really good until I find what looked like a piece of pubic hair. So then I showed the manager and she asked if I wanted something different. She said its not hair but she doesn’t know what it is. Her name is Febe.. REALLY!!! Its not hair so what is it then. well anyways I just asked for a whole new plate.
Charmed 1.
Place rating: 3 Honolulu, HI
The employees that work here are really nice… but during dinner time they seem short on help. Usually end up waiting longer than usual, but the food is hot, fresh and quite tasty.
William H.
Place rating: 2 Honolulu, HI
Had lunch there today beef shanghai tasted like it came from Shanghai it was though like It had been cooking for days. I could not return it took it to go!
Eric S.
Place rating: 4 Ewa Beach, HI
As usual, our experience was good but the last visit was ok. They have recently extended their hours and the cook(I couldnt get to read his name) looked irritated when i ordered something he had to make. That shouldnt have been a problem considering the fact that there was a little over half an hour till closing. The manager was nice but the young cook was even giving her an attitude asking what time are they supposed to close. I asked for the cheese rangoons and he told her«cannot, i tarned op d pryer» I will continue to come here especially with the later hours but hope that cook isnt working.
John P.
Place rating: 4 Honolulu, HI
I give this a 4 because it is a Panda Express. However it had great service when I was here and the portions were and are usually slightly larger than other places(which is a very good thing :)). I always go with the orange chicken and Beijing beef! Tons of beef at this place.
Sonnie G.
Place rating: 1 Lancaster, CA
Never ever again will I go to this Panda Express. I love Panda however after church rehearsal I went to this one as it was the closest. I live in Ewa Beach but church is in Kapolei and we got out at 8:30pm; Panda closes at 9pm. I walk in the door around 8:45pm and there was not even 1 other customer in sight. With that being said the employee’s ignored me and looked as if they were packing up food for them to go. I got what was left over as they refused to cook anymore food. They package my Ginger Fish on top of my Honey Walnut Prawns which made my prawns soggy and nasty. The juice from the fish leaked all over the bag and my car. Now my car car smells like ginger fish(looking into a lawyer for this; I have an expensive car). My receipt was in the bag soaked in fish juice so I can barely read it, what I can read is… 8:55:22pm, merc, $ 15.64, 0489 everything else is blurred out. If anything don’t go here before closing, the staff wants the leftovers. Buyer beware!!!
Derek B.
Place rating: 3 Makakilo, HI
I don’t get why Panda Express is so popular on this island… I mean it’s not bad food or anything, but it’s definitely nothing special. Haven’t really tried any of the other chinese in the area yet, but this can’t be the best option. They were out of half the meat options and chow mein. What they had was decently good, but so much for choices.
Elsie F.
Place rating: 5 Wahiawā, HI
I’ve been to many locations. Kapolei, Pearlridge, Waipio… they always provide tons of tasty food and have excellent customer service! Pros: Fresh food. If the bowl is partially empty, they don’t scrape the bottom, they wait until a fresh batch is made. Great customer service! Super friendly! Very consistent. Yummy chicken breast items — I do not like chicken thighs, and I’ve noticed more and more dishes feature chicken breasts. Perfect kids meal — side, one item, drink, and a cookie! Cons: None
Wesside D.
Place rating: 5 Kapolei, HI
My favorite location; it’s usually my de-stressing ritual after another one of my countless(«I spent HOW much!!!/we were in here for HOW long!!!») trips to home depot directly across from it. Probably one of the largest(if not the largest) of the panda locations. This location has a restroom. Oh…and kudos to panda for now using brown rice in the fried rice, forcing us to be *slightly* healthier.
'Ululani L.
Place rating: 5 Ewa Beach, HI
Honey Walnut Shrimp…#fave
Lavi S.
Place rating: 4 Las Vegas, NV
There are several Panda Express Locations in Hawaii as well as the Mainland, there is One Difference… The Locations here, have the Regular Steamed, or Fried Rice, and Chow Mein… but, they have another Entrée to Choose from… Chow Fun! That was the one thing I missed back on the Mainland. But, everything else is the same. Every one that I’ve been to hs been Very Clean, The food was Nice & Hot, and the People worked there are all Friendly & Ready to Take Your Order. They do have Shrimp Entrees, but, that’s a Dollar extra! I’ve been happy each time I go there… Never Disappointed! =)
Artemis A.
Place rating: 5 Honolulu, HI
Peppercorn shrimp is a must!!!’ plump juicy and sauce is not overpowering like most other entrees. good stuff for its plate price I like it because it also has no batter on it! Diet friendly Of note is manager Ryan. Pleasant and works as hard as his employees! In the 3minutes I stood there, he served customers, cleaned, bagged up plates and cleaned the dining area! Nice to see this. Rare
Tamra P.
Place rating: 3 Honolulu, HI
Occasionally I am in the mood for Chinese takeout. Granted, it is not often but it’s a nice guilty pleasure from time to time. It’s cheap, fast, no MSG, and they give fortune cookies! They also have a nice veggie alternative to the carb choice. My standard choices are steamed veggies, eggplant tofu, and honey walnut shrimp. Good service, quick, clean, inexpensive… it’s the Chinese McDonald’s but serves it’s purpose MSG free.
Jessica S.
Place rating: 4 Kapolei, HI
First of all, let me say I am very biased. Since before I can remember I have loved panda! Orange chicken is just the most amazing thing, and one solid reason I could never be a vegetarian! The service is good here. They always ask if I want sweet and sour sauce when I order veggie spring rolls, which is awesome because I always forget, but always want it! I am just so forgetful! However, that being said the staff are not very personable usually. This location always has plenty of parking, and it is not as busy as the other one in Kapolei!
Ariston Aris U.
Place rating: 3 Ewa Beach, HI
As most Panda Express, timing is essential; almost a crap shoot, as food freshness is not consistent. Today, my family and I ordered between 5:30PM and 6:00PM. All entrees currently in warming pans looked like they were sitting there for a while, dehydrated to say the least. I ordered the two entrée with white rice. The new garlic white fish tasted like stale frozen fish sticks with teriyaki sauce, hardly any garlic flavor. The chicken and green beans was okay; rather have my beans not as wilted, subjected to excessive warming. With a large soft drink, I dented my wallet of about $ 8.50. By the way, the soft drink had a very powerful taste of chlorine; possibly plumbing system lacking water filter. In summary, a quaint place to eat. Tons of parking near Safeway. Restaurant is fairly clean. Don’t like to see servers cleaning food area with wet rag, than continue to handle serving spoons and thongs without washing hands first. Not very hospitable cashiers. Kind of pricey for the amount of food I was served. Good Tip is to spot check the entrees in the pans. If not fresh looking, eat somewhere else or come back in a half hour.
Kimberly L.
Place rating: 4 Honolulu, HI
Does anyone not love panda? Extremely fast, extremely cheap Chinese food. And free samples. They have honey walnut shrimp now! And the shrimp are actually shrimp-sized, not«shrimpy”-sized! I lucked out and had a fresh tray brought out just before I ordered, and while it wasn’t as good as some restaurants, it was actually superior to other restaurants who just didn’t know how to make something taste good. Other yummy options include tofu eggplant(yeah that stuff is TASTY), and duh, the orange chicken. Beijing Beef is also nice. The chow mein? well they put way too much celery in it and it rankled me of celery flavor, which isn’t the best flavor if you know what I mean. Know what’s enjoyable and makes you feel«healthy?» that you can get steamed vegetables at Panda instead of rice/fried rice/chow mein/chow fun as your«starch». Then I don’t feel guilty for getting non-vegetabally main dishes! so they keep raising the prices…2 choice plate is $ 9. ok.