Sam’s Outdoor Outfitter’s

Went in for Women’s Carhart lined pants (one of the few places that carries them). They had 4 pairs and they were on sale. Luckily they had a pair in my size so that made me happy. I started looking at other items in the women’s section with the intention of getting a few more things. A sales person came over to me with a vacuum and switched it on next to me. I figured they must be closing soon so I sped up my browsing. She followed me with the vacuum through the entire women’s department. I got the hint so I went to the register. Both women at the counter looked miserable. No hello and no thank you when I finished. I figured they must be closing up and just wanted to get out of there (been there myself). I took a look at the hours sign on my way out… they didn’t close for another 2 hours. I would have bought more if they didn’t push me out the door with a vacuum.

This is one of the few stores in the area which carries some big and tall size mens clothes. Service is pretty good.
They recently renovated the store and they have the place PACKED with almost everything one would want from an outdoors goods store. I’ve been coming here for years and love the place !

The service was horrible. You can get better service at Walmart. Stopped by Sam’s to buy sandals, the store was quite. More staff than customers. There were two employees in the footwear department that were too busy chatting amongst themselves to help customers. When asked about sandals one of them pointed and said they are over there. I found sandals that I may have purchased but was so unhappy with the lack of service I chose not to spend my money at this business.
The management should shop at Teds Shoe & Sport to learn how to provide good service. I will never go back to Sam’s and advise all to not waste there time.

For some reason I thought this was like a discount second hand location but looking at the prices quickly I realized that they were not. The popcorn by the changing room is a nice touch. I wasn’t really a fan of the prices at all or the selection but maybe the camo and pink under armour sweats was not my style.

like some other reviewers here [some of which are listed in the not recommended reviews, come on Unilocal!] i was floored to bring back a christmas gift and be told that i could only get 80% of the value. the folks at the register clearly felt bad for me, and clearly had engaged in this battle before. to their credit they were as courteous as i could expect.
i asked to talk to the store manager, who told me that the owners had specifically told the employees ‘if you don’t like the policy, you don’t have to work here.’ [i’m lucky in that i’m financially secure enough that i’d have told them to shove it where the sun doesn’t shine, but i understand that many don’t have that luxury.] i was also told that the only way to get any traction was to talk with the owners.
i got a business card and called the main office. both owners were out, call back, out, call back. .. i’ve now called back 6 times over the course of the month and each time the owners are still out. again every person i talked to on the phone had sympathy and had heard customers upset before, and advised me that i’d have to talk to the owners.
i’ve put in far more of my personal time to this than i should have. to the absent owners of sams, i want you to know, i don’t like your policy and i don’t have to shop there. i’ll be returning my item and rather than buying a new pair of gaiters at your store, i’ll be purchasing them elsewhere. i’ve bought a lot of clothing at sams over the years [i wear almost exclusively carhartt clothing due to my lifestyle] but i’ll be purchasing it elsewhere from now on.

I’m a fan of Sam’s for almost all practical/​technical outdoor/​adventure needs.
The store is packed. The sales are good. The variety is superb. The staff is generous with time and knowledge. And the experience is laid back and non pretentious.
Mind you, this isn’t a shishi sports outfitter with $ 600+ dollar Arcterex ski jackets, Helly Hanson snow pants, or Patagonia bags or accessories. The emphasis is on pragmatism and value. Smartwool socks? Can’t get em cheaper. Replacement shoelaces for hiking for workboots? best selection around. Need lady-​fit Carhartts in a variety of colors and linings? look no further. Need to stock up on practical outdoor gear like handwarmers, fleece neckwarmers, gloves/​mittens for shoveling, or warm/​hardy winter boots to survive the next storm? Sam’s has you covered. Thinking of investing in a kayak? Sam’s selection is huge and NH taxes are favorable. Need the sporting basics like basketballs, baseball bats, shin pads, or bathing suits? Sam’s Sam’s Sam’s.
There’s plenty of fancy brands/​fashionista stuff, too: for winter think Pendleton sweaters, Smartwool long underwear, Smith/​Giro helmets, Merrell/​Sorrel/​Keen/​Kamik boots…
Naturally Sam’s doesn’t have EVERYTHING… but I always check here first before looking online for the general stuff. For super specific technical what not, like ultralight hiking poles or tents or Euro brands, look elsewhere.