H&M

If I could give no stars I would! Horrible service at this store… I cannot wait until Monday so I can call corporate. It was 20 minutes to close and they did not allow anyone in the store to try anything on. People were so desperate they tried on clothes in the store over their actual clothes. The service team said its «company policy» and we’re very very very rude. Won’t come back to this location!!! Buyers BEWARE.

I’m not a big fan of this location, the store didn’t seem big enough. The other locations just seem to have more and look as if they are better organized. The clearance area seemed a bit messy and the jewelry was everywhere.
I found a great deal on a hat & scarf set, at $ 3.00 you really can’t beat that. Sizes run small as far as the clothing (and I’m not just saying that because I gain weight-​lol). You may want to try the Cumberland Mall or the Atlantic Station location for a better shopping experience.

I love H&M clothes, so this is a low rating on their service, not clothes. I went in today and bought over 100 bucks in items and the lady forgot to take the security off my belt. I need this belt for work tomorrow, yet I can’t get back tonight so I have to wear the belt that is falling apart. Even worse the detectors didn’t go off. So really someone could just steal something and get away with it as it’s ineffective. I called up to see if there was something I could do, besides waste my gas driving back to the mall for their mess up. The lady was rude and I wasn’t even offered a refund for my troubles. I work in customer service and if this type of mess up happens you accommodate the customer. Especially when they have to waste their own gas, which is expensive, to drive back to fix an issue that was made by an employee. I really hope they get new staffing. There is only one person I like there and I don’t know his name. He is the only knowledgeable person there and the only person that isn’t really rude. Heck I told the cashier, have a nice day, and her response was some grunt and ‘next’.

What a crappy H&M. I only say this because their men’s section looks pathetic. So my review is based solely on their men’s section. Maybe not a lot of High School boys shop at this H&M; so it doesn’t make sense for them to carry much.
The ratio of women’s section and men’s section is like ⁹⁰⁄₁₀. Whatever happened to equality? Also, the store isn’t gigantic. It’s «only» 1 story and looks small compared to the others.
I guess they have a decent women’s section. But if you’re a dude, don’t even bother shopping here.