27th Ave Self Storage

Before moving to the area, I did a lot of research online and phone calls to find the best storage unit for my needs. From the start, I was beyond impressed with the management and owners at the 27^th AVE Self Storage. They got me set up over the phone and through e-​mail and when I arrived to the area, my unit was ready. Every interaction I had with the management over the past few months was fantastic. I feel that they went above and beyond to serve my needs. Beyond that, the facility was very clean and secure. I highly recommend them!

The attendant appears to prefer not to be bothered to help her customers. the price per unit is higher than most storage facilities in the area. I chose to use this facility because of convenience of location. After a year of using this facility while on vacation I realized that I had failed to make a payment. I called my daughter while I was still on vacation to make the payment. The attendant told my daughter that they were in the process of putting my stuff up for auction. I had received no notification of this. When I got home about 10 days later I had a registered letter from the storage facility that said that they tried to contact me by phone and mail. THERE WERE NO MESSAGES LEFT ON MY ANSWERING MACHINE NOR ANY INDICATIONS OF A CALL ON MY CALLER ID. The earliest letter I received was about two weeks prior to the registered letter. The treatment I received was too harsh.