Chet’s Roofing & Construction

Recently, these guys were working on a neighbors house well past quiet hours. When I asked them to please comply because our baby was sleeping, they simply continued to hammer and nail away for another couple of hours under spot lamps well into the late evening hours. If these guys are not respecting the established rules and laws of construction in residential neighborhoods, I would question what other corners they are cutting.

The owner was ROAD RAGING on 405 late morning and so I took the picture of his vehicle to report to state troopers but he thought I was reporting to the company. So he laughed and said «I am the owner», what an idiot to admit that he has problem, almost causing an accident, I or anyone cannot trust him or his credibility. What a joke for selling his own company like that, jokes on you. I want to give him –100 stars but app only allows me to give a least 1 star.

I am extremely pleased with this company! I saw their truck in my neighbors driveway, putting on a new roof. I went and talked to the neighbors and they were thrilled with the company. I contacted them and they came out the next day and provided an estimate. I already had two estimates and they came in lower than those (one of them was supposed to be a good buddy discount through a family member’s friend). We scheduled it and they came out and performed the work promptly and professionally! A couple days later the owner, Chet came out and did a final inspection. He found three things (all minor) that he did not like about the job. He made a guy come out the next day and fix them. I am not much of a writer, but I can honestly not say enough good things about this company. I would recommend them to anyone!

BAD COSTUMER SERVICE!!! Jeff, who came to do the estimate was so nice and detailed on what’s going on with our roof. Then we went there last week to schedule it to get fix and sign the contract. They scheduled it for Thursday or Friday. I called at 0820 to confirm if they are coming today or tomorrow and the receptionist said Saturday. I told her that I can’t Saturday it should be today or tomorrow cause I have taken off for this. They said they will call Friday to confirm. I called them around 1000 to confirm the appointment so that I can get my day plan if they are coming or not but Chrissy was so rude and raising her voice to me. She also just hang up on me telling she will tell the bosses and doesn’t want to deal with this. My husband called them again to check but Chrissy did the same thing being rude and raising her voice. I would not recommend them at all!!!

Initial roof replacement completed by Chet’s Roofing in Sept, ’99.
No problems since, other than moss which we controlled.
Recently developed leek which stained ceiling.
I contacted Chet’s, not even sure if they were still in business, they came out promptly, raced up to the roof, applied goo (; affixed flashing, etc. all at NO charge.
Hopefully this will fix the problem, we’ll determine during next big rain.
I would definitely do business with/​recommend Chet’s roofing in the future.

My neighbors tell me they had a roof envy. Chet’s is fantastic.
My wife and I are hard shoppers who demand the best workmanship and materials. Of course we are looking for the lowest price but what we really want is the best value. Our 1908 house on the top of Queen Anne Hill needed its fourth roof resurface 20 years ago. We received over nine quotes followed by countless phone calls.
We began getting estimates a year ago for a traditional shingle roof. We wanted the best that would last forever, at least well past our death. We met with Chet’s roofing representative, he was most polite and a good communicator, clean and well-​kept too.
I was given a quote for traditional shingle roof with a great warrantee at a reasonably low price along with it was a quote for steel roof from Nu-​Ray Metals. I’ve always wanted a powerfully strong solid steel roof but never thought to ask for it because I couldn’t afford it. Their price quote was within our price range and about what some roofers wanted for shingles!
Then we started shopping aluminum and steel roofers for the next six months. Soon we learned raccoons love pulling up aluminum and then ripping up the underlay. We have had raccoons ripping through our shingle roof in recent years. Series 5000 is first zinc coated 24gauge steel panels with a Kynar cool technology coat of color of your choice. We picked cool blue.
Everybody who showed up from Chet, start to finish, spoke English, worked as a team, with proper safety harnesses and a positive attitude. The roof rippers worked like agile monkeys, careful yet fast. The next crew shows up a day later to strengthen and cover the roof in plywood. Next came a pad. Finally cut to fit, screwed down, snap together, rustproof steel panels. Multiple roof vents were traded for one long vent down the length of our house, sexy. Cutting steel is noisy.
Our old house needed some wood work done adjacent to different parts of the roof. Chet’s carpenters are tops. They matched each piece of wood unbelievably well, I mean it looked brand-​new yet 1908 style. So I asked if they could fix up the wood trim and shingles around our dormer. Oh my God a masterpiece of craftsmanship. Once you find such polite craftsman who do such a good job you don’t want to lose them so we spent a touch over budget to have them fix trim and siding adjacent to our foundation and fireplace.
Yes we shopped gutters too with equal madness. Chet’s price for 6 inch half round beat everybody. Most gutter contractors couldn’t even do the better half round type. If they did the price was ridiculous.
We have a deep respect for Chet and all his craftsman, coworkers and subcontractors. Chet’s was the best. When their work was complete our property and our neighbors property was well cleaned. Okay yes bit by bit we have found a little of the old roof caught in the bamboo or other ground cover but that really was the worst.
Just like the Seahawks a great coach brings together great players Chet is the Pete Carroll of roofing and his team worked their magic art across our roof. We are so completely pleased with the detail and quality of work and products used. This is the most ecological roof possible besides collecting condensation in the wee hours and filling rain barrels in a way that no composite shingle roof would.
After six months it remains spotless, quiet inside and out, we love it.
Sincerely, Ash

I have used Chet’s before so they are my go-​to roofing company. They were low pressure in the bid process, very agreeable to making changes to the bid and working with the office staff as well as the installers was wonderful. They explained the process well so I knew exactly what to expect, they were timely, did a great job with the clean up each day and completed the job in the time-​frame they had estimated. I recommend them to my clients in my real estate business and I have had several positives experiences with them on my own personal homes. The new roof is beautiful. I feel like I’m in a new house.

Just signed contract and did not bother taking anyone else seriously. Sure, two bids were a few hundred lower. But no one was half as on time, professional, and knowledgeable. All questions about every aspect of the challenges of my repair were handled. The estimater spent a half-​hour answering all my questions. He never insulted my intelligence or (limited) knowledge of roofing. What finally sealed the deal was when I called the Better Business Bureau. All the other bidders had major unresolved complaints, and Chets rose above the rest. yes, the price was high but the service and professionalism was worth it.

I called four companies when soliciting bids for our new roof. Sharpe, A Better Roofing, Mears, and Chet’s. The first three got back to me within hours. With Chet’s, I got an answering service, who said they’d call me back either that day or the next. Instead, Chet’s waited a week to call me back, and then the person who called was unapologetic that it had taken so long. I asked if there was any reason for the delay. I gave a chance. I know that things get lost, that families have emergencies, that business can all of a sudden get really busy. I asked if any such thing had happened. The woman on the phone was aloof, as if she couldn’t be bothered. She offered no excuse or reason. After I told her how unimpressed I was that for new business they’d wait a week to call back, I told her I’d be posting this on Unilocal and wished her a good day. I think that mentioning Unilocal gave her pause. I got a call back a few minutes later and this time she was invested and concerned. This makes me think that they do take Unilocal seriously, so maybe you just have to say from the beginning that you’re a Unilocaler? I don’t know. Overall, if this is what they do for new business, I worry what they do for people already under contract. I wouldn’t go with them.

We had a leaking torch down section of our flat roof that Chet’s replaced with a PVC material according to their bid.
The installation failed as it let water under the material at the border and continued to leak in our home after we re-​did the ceiling drywall.
Chet’s Roofing would not replace their poor work. They were defensive and non-​responsive when asked to honor their warranty.
We had to hire a lawyer to write letters to Chet’s Roofing just to get them to respond.
After several letters Chet’s responded and was compelled to hire an independent consultant who found the work to be faulty.

We were in the process of purchasing a home in October 2011. The inspector we hired noticed an area of the roof that could use a little repair.
I called around to a few companies to get estimates and then the selling agent recommended Chet’s. I called them, they provided a full estimate the next day and fixed it the following. The total job was only about $ 300 but they have definitely earned our business!
Thanks!

We got an estimate from Chet’s based on a referral from the contractor doing our interior work. Their estimate was prompt and reasonable, but had pages of exclusions and limitations attached to the contract. Then, we asked them to come out to repair a leak that sprang up while we were getting estimates. Plus: they were very prompt in coming out and repairing the problem (loose shingles). Minus: the two guys who came out were drunk. It didn’t apparently affect the repair work, but made me wary of using them for the entire job.

Attention to Detail matters to me and since you may only hire a roofer once or twice in your lifetime, you want to choose the right one. Chet’s is my recommendation based on
1-​the quality of the work they provided including cleanup after
2-​they listened and they responded to conditions specific to my project
3-​they worked non-​stop with focus on my project (in other words, they worked until they finished and didn’t leave the job partially done)
4-​any follow-​up that was needed was handled fast and professional
5-they’ve been working in Seattle for decades and experience in the industry matters
I discovered them word of mouth which is a good sign and it allowed me to see their work before selecting them. I am certainly not disappointed and I would suggest at least getting a bid and looking at their work before choosing any other roofer. I live in a severe weather location in West Seattle and they have left me prepared.

I don’t know how this person could ever receive one good review which is probably why there isn’t one. There is hostility, doesn’t follow his contract law, and does not do a good job. We almost ended up in court over his poor work. The «clean up work» was a disaster. I had to go through the yard several times to find all the nails and jagged metal to clean up myself. I called several times to try to get him to clean up his mess and he wouldn’t. Buyer beware if you ever use this company.

OK, so last week we had our roof done and hired Chet’s based on a combination of referral and a competitive bid. Amazingly we were able to get them out a week after booking them so no long wait time. They showed up in the morning of the specified date with a small army of workers and lo and behold managed to scrape three layers of shingle off, replace the plywood base on our garage and re-​shingle all in one day! We will see come winter how good of a job they did but it looks good. We had a small issue with the new placement of the vents which were a little off center but when the guy came out to replace our gutters fixed that by adding another vent to make it look better. We had a follow up walk through before paying and all was well. They did trample my flowerbed so hopefully those tender shrubs will come back and the clean up could have been a bit more thorough but all in all I think they did a good job.

If you are after the best roofers in the state, these guys are it. They’ve done 8 houses before mine in my neighborhood and they are fast (mine was done in 2 days) and they do not spike their jobs (meaning they do not multi-​task their labor across many houses). The job is inspected and done right. The price is not the cheapest, but you get what you pay for with Chet’s.