Jack In The Box

Holy crap slow. Someone must have not shown up for work. Seriously, just close up, it’s not worth the stress on your one employee who did show up. But she was very nice.

Never, ever, will I visit this location again. We were not the only angry customers either.
Came by around 9pm. The only other people in the lobby were a family of 5, and a couple. They had all been waiting before we placed our order. There were maybe 4 cars in the drive thru.
IT TOOK FOREVER. We ordered 2 Breakfast Jacks and a Munchie Meal. 30 minutes went by and the 2 groups that had been waiting got their food, we STILL hadn’t got ours. The family was so irritated, especially cause they had 3 small kids. We overheard him say he would’ve just left if he didn’t have his hungry family with him. But man, we saw so many cars going through the drive thru. They literally were only focusing on the drive thru and not the people in the lobby.
As we continued to wait, another man came in, ordered 6 tacos, and had them within 3 minutes and was out the door. The man even called out one of the employees for just standing around. That was the last straw. My boyfriend asked to speak to a manager — no manager on duty. He requested a refund — they tried to not give him a receipt. No apology. No sense of urgency.
We came back the next day to speak to a manager. Watched another customer walk out — he was standing at the ordering area waiting for someone to speak to him — nobody did, so he left. No manager on duty again.
I think these employees need a bit of a supervisor as the service is terrible and insanely slow for FAST FOOD.
The fun part? We were still craving Jack in The Box, so we drove 5 minutes to the other location down the street and had a fantastically quick and friendly experience.

On my way home I grabbed a chicken salad and sth. to drink here. Everyone was friendly, the food was pretty good (I mean it is still a fast food place) and that was all I needed.
I will come back if I’m close and feeling hungry.

I just had the worst experience I have ever had with any fast food drive thru. I was very clear about my order, even when he double checked and I still got it wrong. My drink was HALF full and food was cold and tasted like it had been sitting for awhile. The guy was extremely rude and more rude when I called the store later and did not care one bit.

I can’t justify rating a fast food joint more than 3 stars. Jack in the box is good for one thing — late night food. When I was working until 2 or 3 in the morning, JITB was my saving grace. The drive through always takes forever which is a bit annoying. Plus it is in an area that isn’t really the safest part of town so make sure you keep your windows rolled up and doors locked. Not the highest quality food, but… tastes delicious late night.

They really need to figure out their computer system so they don’t need to shut it down all the time. It seems like every time I try to come through here it’s shut down.
I really am trying to give them business between 3:30 and 4:30 am since they are my only option, but alas. I cannot. So I have to go and eat vending machine food from my office.

5 stars for this Jack in the Crack!
I know, I know, it’s fast food, but this location earned their 5 star rating. This is due to the following factors:
*All of the food was made to order — The chicken was hot off the grill
*All of the veggies were fresh and good quality
*The curly fries were perfection — It was clear that they change the oil in the fryer on a regular basis and make new fries and don’t hand out stale ones
*Often the soda at a fast food place is flat, near flat or has ¾ ice in the cup — They had paid attention to the fact that the syrup was full and they put an appropriate amount of ice in the cup
*There was a long line in the drive thru during the lunch rush but they moved it along fast and with sincere friendliness and kindness
*Li, the cashier who also took my order, was polite, fast and genuinely kind. I didn’t have to repeat anything I said. He paid attention. He was happy at his job and had a positive attitude towards me.
Eating the Homestyle Ranch Chicken Club was like eating a sandwich at a sit down restaurant except better, compared to most places I’ve been to in the last year or so. All ingredients were fresh, good quality, and the sandwich was made to order, like it should be done everywhere. This is what puts the crack in the Jack!
Li needs a raise. Management, pay attention. That young man is going places.
Food: 5
Service: 5
Ambiance: NA
Parking: 4

I’ve never gotten cold food here. Which is a shocker when you come to a place like this late at night.

i work night shift and I came here about 9 PM for some coffee.
Little.
Did.
I.
Know.
I ordered a small iced mocha and a breakfast Jack without ham. The mocha was disgustingly sweet. It tasted like straight up Hershey’s syrup. The cup was 90% ice So I waited for it to melt down and even then it was practically unbearable to choke down.
The breakfast Jack was cringe worthy. I took two bites and contemplated throwing it out the window of my car. It had a weird chemically smoky taste and the egg was dryer than my grandma’s breast milk
about 30 Minutes later I’m driving around at work and this wave of nausea comes over me. You know how you get that feeling like you’re going to puke And you think «I should just throw up and get it over with»?
That’s what was going through my head.
But I really really hate throwing up so I fought it. I sipped some ice water and eventually didn’t die
But it was a close call

Service was ok although it would make since if the register staff spoke better English for the customers sake but not a big deal, she was nice and seemed doing her best. Food could have been prepared better which is normal for fast food in most cases except the burger and fries were barely warm and bacon cold while the egg rolls had to sit and cool down. Cleaning was going on during meal and the woman cleaning could have paid more attention to guests and put things back as she left tables and booths oddly placed requiring adjustment to sit and use.

I went here for breakfast the food was jack in the box standard high quality the people behind the counter were very nice I asked her to throw me some ketchup and everyone smiled and they had a great setup on the counter very good jack in the box I had coffe and I had pancakes with butter it was good.

every friday and sat night. the street races were cracking. this was one of the spots that would be crowded with cars and people.

When I am paying SIX dollars for a salad, I expect it to be decent. Half of the salad was brown, wilted lettuce. There was only two pieces of chicken. I recall going for drive-​thru at 3 AM-​ish, and they were not serving, despite being «24 hours.»
I’ve had enough, won’t be back.