Dave’s Tree Service

I recently hired Dave’s Tree Service to help with a dying tree issue looming over my home. Following my initial call, Dave came out and inspected the tree to see if it could be saved. Sadly the base was badly rotted and he advised to have whole tree taken down. We met and looked over the site. He explained to me what my options were, what they entailed and the cost differences between them. We came to a solution and he added me to the work schedule. He gave me an estimated time-​frame for when he could get to the job and informed me he would call a few days before arriving. He explained that due to high demand and prior commitments that they were doing their best to meet everyone’s needs. Dave gave me a call on a Friday and let me know that they would be on site the following Wednesday. That morning they arrived promptly and began to work. Dave and his crew were friendly, courteous and professional. They worked quickly and removed the gigantic dying tree from above my home and a few smaller trees in about half a day. All the work was done above and beyond my expectations. If the need arises, I most certainly will be doing business with Dave’s Tree Service again.

Well, after perhaps reading my first review, he called me to tell me he is, indeed interested in my business and asked me just to wait «a couple weeks» as he had some jobs lined up. Three months later, and after unanswered calls, no reply, no work done. I was a fool for giving him another chance.

Dave is, indeed, rude. We have a tree emergency and called Dave’s in Kingston on Friday, June 28^th. The answering machine says they respond to emergencies and that, «…we won’t leave you out on a limb!» But that’s what they did. We drove to the Kingston location the following Monday, but there was no one there. So I called the Poughkeepsie location and left another message, asking why we had, indeed, been left out on a limb regarding our emergency. Dave called back and responded angrily, saying, «my mother in law just died and her funeral is more important than your lousy junipers, don’t you think?» So, I told Dave not to call back, needles to say.