Jimmy John’s

We lived in Camden Town Square (about 1 mile from door to door) for a few years, and my wife and I would make it a little game to see how freaky fast we could get our subs. The longest an order ever took to make it to our door was 24 minutes and the quickest 11. If you are hungry and need food NOW… this is the place to order.
My review comes strictly from my stomach, and my animal loving conscience is not allowed to speak. The shitty (to say the least) actions of the companies owner should not be blamed on the hard working individuals trying to feed people. Let corporate take the wrath of the animal lovers. This is why the restaurant gets 5 stars. They are always friendly, quick and accurate. The subs are all good and filling and reasonably priced. Winner in my book :)

This was my first time trying JJ, I wasn’t all that impressed, it was very basic, my main issues was that they forgot to add one of my toppings, that straight off isn’t a great start with a new customer. I may give them another try, I have a rule that you try a place at least twice before fully judging it, hopefully my second review won’t be about this same disappointment

We should have known better after previous problems with this location handling group orders, but we tried again today thinking, we’ll give them one last chance. Never. Again.
No one received a confirmation email so when we called– as we’re on limited time with our lunch hour– we were told that it was being worked on and would be enough route soon. That’s fine by us, were super excited to not leave the office in the crummy weather. So after almost an hour of no food, we call again and are told our order doesn’t exist? Seriously? I won’t pretend that I know the complexities of their online ordering system for group orders, but I find it suspicious that it was able to process every single credit card on the group order– we we could all see on our individual bank or credit card accounts– but that our order (which our leader had an order number for) didn’t exist.
At this point, all we want are some sweet carby goodness and we attempt to fix the situation with Gene– the manager– except that his only solution was the we reorder, pay AGAIN, and could contact customer service about receiving a refund.
Really?
Really.
At this point, really the only option that I, and the rest of the team (many of whom have now missed their lunch hour) think is appropriate is that the order be comped– a thought that is supported by the fact that many of us have worked in food service and are confident that our pat leaders would have done. Gene refused to entertain any Alternate solutions we came up with and informed us that he simply did not care if he lost not only the business of our department, but of our entire company. Wow. Bold move Gene.
We have nothing against the company as a whole, we’ve all had great experiences at other locations, but we and now many of our coworkers will be choosing to dine elsewhere for lunch. It’s just not worth the irritation of dealing with this stores team, their dismissive attitude about our concerns, their failures in regards to efficiency and organization, and their repeated failures in service over the last few months.

Stay away from this store! Horrible service and half the time our order is wrong! We live near this location and we drive to other locations.

We sure enjoyed sharing a Gargantuan sandwich when we visited Old Town for the Doo-​Wop stage performance on Wednesday night. They made the sandwich fairly quickly, and we enjoyed eating outside on the patio area. Old Town is a fun place to wander and shop a bit! This is a great place to grab a sandwich before, after or for a little break when browsing the shops, listening to music.

Not so great. Below average, very basic sub sandwich. Not sure how they became so popular. This store is pretty dirty and very unappealing.

Good sandwiches, fast delivery!
I always get the club lulu with cucumbers! It’s my favorite :) the cucumbers just add that extra bit of crunch that I love and I do like the French bread, it tastes great.
I give it 3 stars because yes, it’s a good sandwich but it’s not mind blowing. It’s just a consistent good product that you can count on. This is kind of my go to when I don’t want to go out and don’t really know what I feel like eating.

The only downfall to this JJ is you have to park in Old Town. It’s behind the Checkers next to the Super Shot ride. It’s not bad to get to durning the afternoon weekdays but busy nights and weekends. If your at Old Town already it’s good! The food was fresh. Clean, great service. Would recommend eating here.

The staff needs to smile and welcome the guests. They looked so unhappy. The food was good but please enjoy what you do and be proud that you have a job.

Subs so slow you’ll pass out from hunger! Placed an order and followed up twice –once after 45 minutes and again after an hour. Was told there was a computer glitch but someone In my building was given my food by mistake. Do not order from this location if you want good service, especially with all the other options nearby!
UPDATE: even after turning down the offer for a new sub and asking for a refund, they sent a new sub out 2 hours after my order was placed (and an hour after I requested the refund). Not exactly sure what that was all about, but even their attempt to make things right took an hour.

I’ve never been to a Jimmy John’s before but recently had them deliver a couple of subs to my job. I must say, the delivery was fast, I mean really fast!
I had the #12 Beach Club on french bread. The sandwich was good but not memorable by any means. As for chain sub shops, I have had better but that does not mean I wouldn’t order from Jimmy John’s again. The fact that they deliver is a huge plus.