Big Lots

Terrible terrible service. The employees only speak in Armenian to one another. All they do is talk to each other even when with customers.
Last week I purchased a 7 piece comforter set that was stained and had things missing. As soon as I returned it and got my money back they returned it to the shelf. They either didn’t listen to me when I told them what was wrong with it or they didn’t care.
The store is always messy. Employers should really look into their employees.

Messy store. Helpless employees. Hard to find the price of merchandise at times. Hard to find the location of items at times. Ask an employee and either they speak/​understand limited English, or they just don’t know. Disappointing. This store is in a clean/​nice looking area, but inside the store doesn’t match outside the store. My worst experience was purchasing a tool set for my Dad. It had been marked down to maybe 9.99. The woman scanned it, looked at the price on the register, then checked the tool box to make sure I hadn’t altered the price. I was so offended. I asked her what she was looking for-​She claimed she was looking for the price to scan it. I pointed to the screen and said you’ve already scanned it, she said ohhhh. I was thinking yeah lady, whatever. Reported that experience to corporate and they apologized. It was very offensive…

First time here. They are selling Thanksgiving and Christmas decorations already!!! Kinda messy. Prices look reasonable. Amazing what you can find/​buy here! Large parking lot which is free.

Comforting to know that they still follow African-​Americans around the store here. Because I couldn’t possibly afford anything in big lots I will NEVER come back to this #Racist store!

Big lots is a great place to go for holiday knick knacks and things for your home. However they need to school their employees on their customer service. Every time I visit this location I have to spare some time to wait in line because the ladies at the check out take FOREVER to ring up items for customers and are not the most friendly employees. Not to mention there is no designated place for people to stand in line since the store is overwhelmed with things. Its like trying to get through an obstacle course. I am usually not in a rush when visiting this store but now I try to shop else wear just to save having to wait in line for a ridiculous amount of time.

Wish I could give 0 stars. Worst of the worst. Very low prices, even lower quality. The only thing you can depend on is what you went there for they do not carry anymore. FAIL. STAY AWAY.

Shaving off a star for two reasons: they got rid of wine after only a short time carrying it and they got rid of the predictable 20% discounts to regular customers. I still get these paltry little «save $ 5 of $ 20» in my e-​mail, but it’s only a couple times a year now you can get the «20% off your entire purchase» that I used to earn every few WEEKS with the amount I spend at this store.
Just wanted to update the Unilocaliverse on those two fronts. That is all.

The staff is not friendly. I’ve met people more friendly at the DMV. Overall, this place is a hot mess. It’s not even organized. The only reason I go here is for cheap bottled water. And sometimes energy drinks.

Truly enjoy coming here twice a year maybe three times.
They have a lot of specials on items that I need all year long. I stock up on t.p., deodorants, tooth paste, body washes and at times cookies and cereals.
Woman here can be helpful and sometimes not at all, they will base it as they don’t understand you.
Lately its been better. Plenty of parking every time I go and that is during the week never on weekends.

Big Lots is a hit or miss kinda place, sometimes you’ll find a really great deal with a brand name and there’s times when you’ll leave empty handed. I occasionally come by and see if I can score anything good. In general I do like Big Lots, but I hate this particular one. As some others have mentioned the customer service, or lack there of, is absolutely horrible.
While in line one day an employee was dealing with a customer return, and the customer wasn’t causing trouble, yet after she left, they immediately started talking about her. With a bunch of other customers around. Then after noticing the other customers they began to speak in their language. Not once have I had a good experience with any of the staff here. I’ve even been rung up without any words being said to me. The staff is rude and not friendly at all. Management could care less I guess. Try to avoid this particular store if at all possible, the vibe from the employees will kill your shopping experience.

I love that they have a lot of stuff at cheap prices, but man the customer service is… well there isn’t any. All the ladies here seem like grumpy old maids and they don’t care if it comes off that way. Whenever we ask for help… they don’t know either. One time we didn’t hear one word from the start of our transaction to the end of our transaction with the cashier. It was literally Scanning item *beep* *beep* (no eye contact) put item in plastic bag, put receipt in bag, hand bag to us… next customer.

this might be a full department store somewhere on the caspian coast but a dismal shopping experience here that makes the previous pic ‘n save look like saks 5^th avenue. the only things missing here are guard towers and some livestock.
plenty of ratty anonymous junk for when you’re okay with «whatever,» so brand names like pyrex stand out like american passports on an international flight. shopping in perpetual dimness as if the generator out back is failing after a bombing raid. cashiers with the charm of cinder block while customers wait in line for their number and jumpsuit.
maybe garden supplies or masking tape, i don’t know what bargains you would come expecting to find here since prices generally aren’t much cheaper than any other place with running water, stock continually rotates in and out, and chances are you won’t find 80% of these exact items in any other store anyway.
a shout-​out for the old albertson’s supermarket here 40 years ago with the best bakery ladies in the world.

Since I live close by I frequent here about twice a month. I’ve noticed not many or any workers walking around if you have any questions. Once I found a manager type guy around the front of store that was very helpful. The check out is often quite crowded even on slower days. Cashiers don’t seem to know much about anything in store! Things I would stay away from buying… headphones, batteries, cell chargers, light bulbs… my dinner tonight will last longer than these things. but there are nice things you can find cheap here!

Interesting wares of questionable quality — often with a simple flaw that’s easily fixed or for which there is a workaround.
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Prices are not really that much better than other stores, unlike its predecessor, Pic n Save.
Great collection of superannuated and marginalized computer peripherals.

The hoarder in me loves coming to Big Lots!
— Cheap assortment of random useful and useless things.
— Unhelpful and unfriendly staff
— Cluttered and unorganized store layout

One star because you can’t beat Big Lots prices.
I have a huge problem when I go into a store and I’m not able to communicate with the employees. If I go and shop in Little Tokyo or Korea Town, then I’ll expect to have a hard time communicating with employees. I’m in the heart of La Crescenta and none of the employees here speak English. Don’t get me wrong, I’m totally for equal opportunity and working rights, but when I ask you where the dirt devil dust busters are and you take me to the vacuums, there’s a problem there. Especially when I use hand movements and everything to try to show you what a dust buster is.
Another problem, when the lines get long, you can always, without fail, expect someone to cut in front of you. Sigh. I’d go on forever about that, but I’d most likely strike the wrong chord with someone.
I’ll drive the distance to the Big Lots in Pasadena. Wished Big Lots was where the old Pic n Save was in Burbank.

I can only say that the Barnes & Noble E-​Readers were cheap and exactly what I needed… The staff were very helpful and polite!!!
The place is very cluttered could use a good inventory & cleaning!!!
Overall if its reasonably priced I will be there.

During Christmas, for the past 2 years, I have visited this store to purchase lights and decorations and they always had the best prices around. Tonight I went in again, and their prices have doubled and in some instances tripled. I could not believe how much they wanted for cheap products which are made in China.
Definitely skip this place and visit Target or Home Depot and for the same price, you could buy better quality lights/​decorations.

Whats in a Big Lots?
Paula Dean Cookware Sets.
Charlie Brown Coffee and Tea Mugs.
Stand & Deliver on DVD for $ 3.00 !
Questionable «Produce»
Computer Mouses, USB cords.
Flat Irons & Curling Irons.
Beyonces House of Dereon Lingerie.
NUTELLA !
Rock Candy.
Toilet Paper.
Big Comfy Fluffy Pillows.
Cosmetics.
Big Lots is your one stop shop really.
You walk in here looking for something you know you can get for cheap. An expectation of spending only 5 dollars. You somehow walk out with 25 dollars worth of stuff and yes it is worth it.
P. S. Who needs service at a Big Lots? This is not a car dealership. You get what you need. You’re in, you’re out. No need to make new friends, people I mean really come on.

T