Foothill Landscaping and Sprinkler

5 out of 5 from this picky homeowner!
We have a 30 year old, rickety sprinkler system, part galvanized and part PVC. Foothill has come out a couple of times, and kept it running well for the past 12 years. Their latest visit was to fix leaking lines near a pool. Tree roots had attacked them successfully. Well, Alex arrived exactly at the time promised, quickly diagnosed the problems, rerouted the line, replaced many frozen/​corroded heads, and conduited the electric control line. Thanks Alex!

I called Foothill Sprinkler out to do a simple sprinkler repair. They sent someone out who took 1.5 hours (at $ 98/​hr) to try to fix the sprinkler. In the end, he said he needed to talk to my husband because he couldn’t figure it out. In total, they charged me $ 166. When I questioned them about why so much $ when the work wasn’t done, they said they had to come back the next day. I figured they would apply some sort of credit for time paid and the job not done. Needless to say, they never called. I had to call again to have them come back. When I figured they would complete the job for the $ 166 they already charged me, they said no, it was now going to be $ 125/​hr to send two guys out to do the job! I was furious! When all was said and done, I paid $ 379 for them to get two sprinkler heads working again. The owner was argumentative and told me to «butt out of what him and my husband were discussing». I would not recommend this company if you want the job done right the first time! They will charge you for work that is incomplete and then charge you extra when they have to send two guys out to figure it out!

Be aware that this place will bill you labor charges for the time they use to make out your bill. In other words, if it takes the worker 10 minutes making out your bill while they are in their truck figuring it out… they will charge you 10 minutes of labor!!! No reputable company would ever do that!
I had a bad experience with them fixing a leaking sprinkler valve. After paying them $ 200 to replace the valve and stop the leak… it still leaked. After calling them back, the owner of the company actually said that he wasn’t sure he could even stop the leak! I complained to him that I contracted with him and paid him $ 200 to fix the leak. He still argued with me claiming that he couldn’t guarantee stopping the leak. It was crazy trying to talk sense with him.
Nevertheless, after much arguing, he sent a man out and it was eventually fixed.
This is definitely not one of those companies that believe in the old business model that the customer should be happy. It’s too bad he doesn’t realize that if I went away happy, I would have recommended his place to all my neighbors who are in need of a person who does good landscape work.

We have an old, jury-​rigged sprinkler system that has been leaking, spraying the cars, and wasting water. Foothill came out next day, diagnosed numerous problems we were aware of and a few we didn’t know about. Alex was professional, worked hard, filled me in on all the pertinent info and made sure our cranky system is running as efficient as possible. Will call again. The whole thing needs an overhaul — some of the lines are 30+ years old — in the mean time, Foothill got us up and running. Side Note: Alex has to come out a 2^nd day to fix the main water thingy (I don’t know what it’s called), but that’s not a problem. Very nice service all around.

Contacted Foothill Landscaping & Sprinkler for sprinkler maintenance. Initial call was answered by a live person. Mechanic was dispatched for service the following day. He arrived at the time promised and he performed the maintenance very professionally. Due to the scope of the work, he couldn’t complete the job in the time frame that had been estimated. He made clear that he had other service calls scheduled that day and needed to be responsible to them as well. Promised to return the following day and again arrived as promised and completed the job. He installed new sprinkler heads that would conserve water consumption and set the timers to comply with city guidelines for watering. I was extremely pleased to find a company that promises what they will deliver and delivers on what they promise.