ATI Physical Therapy

Bad service, rude people and worst part is they will bill you no matter what your insurance is. My insurance covered all sessions (32 in total) but I only used 5 — 7. Still ATI messed up paperwork and I was billed.
There are many many more options in the area. Go see a real professional.

Nice and helpful staff but they have serious billing problems. I was there after two different surgeries. They give you a piece of paper when you begin laying out the number of sessions insurance will pay for. Even though I was well below the maximum number of sessions I received a bill many months later stating I owed thousands of dollars for sessions insurance would not cover. I don’t know why it took months after my therapy ended to let me know that insurance didn’t cover some sessions (and there was no rhyme or reason why insurance denied some claims while accepting others when the sessions were often identical). I am sure my greedy insurance company should bear some blame too but they also said ATI didnt provide proper documentation in many cases. The fact that ATI states that sessions are covered and takes many months to tell you otherwise shows that ATI doesn’t have their act together. If I had known some services or sessions weren’t covered I would not have continued with ATI. Please learn from me and avoid ATI.

After tearing my quad tendon while refereeing my 6-​year old’s soccer game (don’t underestimate the speed and agility those little guys have!) and undergoing surgery to repair it, I headed to ATI in La Grange to begin the process of regaining strength and mobility.
Having had knee surgery before and gone through PT, I was familiar with the process and have experienced other PT clinics. What stood out for me about the ATI in La Grange is that the Clinic Director, Steve Hanley, was very invested in my recovery. He worked with me to set goals on what I wanted to be able to do post-​recovery and really worked hard to help me regain my strength and flexibility. I could only bend my knee about 30 degrees when I first came into ATI and as I’m wrapping up my PT, I have full range of motion and strength back.
I would strongly recommend ATI in La Grange and I appreciated the amount of individual attention and investment they gave me.

The staff here is exceptional. My therapist, Steve, and the front desk clerk, Blanca, work great together and with me. Their positive vibe is able to be felt throughout my time there, which makes physical therapy easier. Steve has the best bedside manner, and is very, very patient with injured people. The ATI team here in La Grange really goes above and beyond to make me feel like a valued patient/​customer. Everyone gets equal, 5 star treatment, from what i’ve seen during my 8 sessions so far. If I ever need physical therapy done again I will be sure to come here and I would highly recommend my acquaintances to come here with their physical ailments, too.