Chase Bank

Waited almost 45 minutes to meet with someone to do a wire transfer
What a joke no sense of customer service
Then add to it they charged me 30.00 for the wire transfer

«My new favorite spot for Monday Night Football. Great food, great beer, and can’t beat the price. Service was excellent.»

Just witness a banker threatening a customer just because he asked if they have any more tellers lol. The banker answered hella rude then got in his face. Wow.

Friendly service, everyone is nice here.
The only negative is that there’s glass between you and the teller so hearing could be a problem. This place is pretty safe, so I’m wondering why there’s glass here?
Good location near downtown La Mesa and just off the 8 freeway.

Michael is great! Such a friendly teller and made my transaction smooth and easy. Even threw in a couple jokes. Just what I need in the morning when I’m withdrawing like half of my account.

Fast & friendly service!
I am so glad I switched bank & joined chase. I have not been dissapointed yet. They even give you temporary checks for $ 3 for 4 checks. I guess they are one of the few banks to understand no one buys checks anymore & may need 1 or 2 every once in a while. Love this bank & it’s not too far from my house. bonus

Best bank ever… it doesn’t matter where you go to Chase, they will always take care of your business. As always :/

Awesome staff at this branch. They’re professional, know their stuff, pay attention to detail and give excellent customer service. Highly recommend them for banking, loans and/​or other financial services.

Friendly greeter right at the door to direct you to your needs! Mark helped us order a cashier’s check. We were suppose to be charged $ 8 for it but Mark was nice enough to get that waived for us! After I showed some interest in opening an account with them, he gave us a detailed breakdown on all the different types of accounts that would suit my needs! I’m really considering opening a new account with them now!

I know populist rage towards big banks is the cool thing these days, and I want to not like Chase myself, but I gotta say, the customer service at this branch is way better than what I’ve experienced at other institutions.
They are professional, friendly and take care of business. I don’t even have a checking account here, but they helped me out better than my «real» bank when I had to redeem some paper savings bonds.
Plus, I learned that you get a free safe deposit box if you have a checking account there. I’m probably a sucker for wanting to switch my checking here just on that basis, because I don’t even have anything valuable to put into a safe-​deposit box, but I like the mystique associated with the idea.

It’s a bank! You can do bank stuff! Wow!
There was almost no line when I went. Chatted with the manager for a minute about a minor problem, they were nice enough but didn’t solve the problem.

I come to this Chase only because its on the way to my work! Its in a real nice location & easy to get to. I only use the ATM.

spit my money faster

I don’t know why people don’t rate banks. Oh yeah, probably because will be the most boring review ever written. Well here we go:
I went in a few days last week to deposit some checks from work. I didn’t fill out my deposit slip because I’m a lazy human being. The teller was nice and did it without complaining and didn’t make me feel bad (+1star!).
She asked me if I could hook her up with a job at my company (when she noticed my pay check). I told her that I’m a supervisor and not a recruiter but to put my name down as a referral (if she gets hired I get $ 500 wooo).
Wasn’t that exciting!!!

No longer WaMu, but Chase bank instead.
We had our previous mortgage with this bank as well as some $ 20k in checkings&savings. Since 2010 the quality has really plummeted. Some of the issues we have run into:
— Online access to my bank account stopped working for 2 weeks. I called their customer support who was unable to do anything. They ignored subsequent emails. Fortunately the glitch got resolved eventually.
— Reluctant to process international money orders. I understand it’s a security measure but I am not one to fall for Nigerian scammers. Dear tellers, please do your job without dragging your feet.
— Applying for a second mortgage with perfect credit score and all the paperwork in order should be great for a banker. However, the lady there was severely overworked, did not get her files in order and eventually asked for a $ 400 processing fee upfront before making a decision. No thanks.
— The business account has less than $ 1000 daily balance so Chase would like to charge monthly fees. Really? After earning $ 200,000 in mortgage interest you think it’s a good idea to nickel & dime customers?

There was a time when employees stayed a jobs for years and knew your name and face, which was what this WAMU was at one time. Service is now just OK but impersonal, and rate have plummeted since Chase took over. Free checking for life is nice, but I don’t have much need for them anymore.

Perhaps it had to do with my first good sized paycheck or the fact that its Thanksgiving weekend and everyone is excited about grubbing down on some turkey tomorrow, but the staff inside was EXTREMELY friendly. The bank tellers have personality and the place inside was very clean and spacious. Didn’t have that «bank» grunge too it.

Love my WAMU ATM!!! Was near my hotel and ever so convenient. What is up with the card portion of the machine, they all seem so slow and geriatric when feeding in and out my card!!! I pray it doesn’t get stuck.