Chase Bank

I went into this location to do something small with the banker. I immediately signed in to be helped and I was second on the list. 20 minutes when by with nobody around. I then approached someone working there that was bustling by and asked if there were any bankers helping costumers. He told me they were all on their lunch break except for one who was in the middle of a large transaction. This highly upset me mainly because they should have a note on the sign in sheet stating when they will return or have someone informing the costumers what is going on. Instead, it was a giant waste of a lot of people’s time. I wouldn’t recommend coming to this branch for the bankers. Just use the atms and not have to deal with the staff.

I had no problems with this Chase. The location was nice, surrounded by food and entertainment places. In order to get in, you need your Chase card. Although, sometimes it’s automatically open by the workers.

I have been to many a Chase bank, and this is by far the worst, in my opinion. Business customers are low priority, which is extremely unusual and just plain bad business. Some of the tellers are poorly trained on basic common sense matters. This place sucks!

Today was my first time going to this branch of Chase Bank, and I can already say that it is the nicest one I have been to in Orange County!
The building itself is quite large, and is nicely decorated with on the outside with large paintings. Inside the bank, there are a large amount if tellers and plenty of spaces to meet with personal bankers. They also offer complimentary coffee, like most branches do.
One thing I really appreciate about this branch is that the ATMs are inside the building in the entrance way, rather than outside. I definitely feel more comfortable using ATMs inside because it feels more secure. Also, they have drive through ATMs which are very helpful when you are just passing through or in a hurry.

This is my favorite Chase branch and luckily, it’s the closes to me.
It’s a very big bank and the architecture and design (inside and out) are very classic.
I love that they have two drive thru ATMs. They also finally fixed that big pot hole going to those ATMs. Lol.
Service is friendly
I was able to set a savings account for my son (although the interest rate is almost nothing). I take him inside to make small deposits (his chore money, for opening the living room shutters. He’s 2, lol) To get him started on the saving way!
I was also able to set up a safety deposit box for all those important documents.
Requesting and getting crispy bills for Christmas Red Envelopes (chinese thing) was also appreciated
I really like banking here. Service galore!

The circumstances are thus, I tally up my deposit at my office, prepare my deposit slip and go to this branch (closest to me), I hand the teller all cash and all checks, the teller then puts the cash through the automated counter and will occasionally (about once every 2 – 3 weeks) come back with an amount different than my own. Always a lower amount and always an amount divisible by $ 20. The teller then protest that I must have made a mistake and I must initial the deposit slip for the adjusted amount or cancel the deposit and leave with my deposit less the money claimed to be missing. This has been a persistent problem for 6 months costing me over $ 500 ($ 180 this week alone). I have removed all possibility for the problem to be on my end within my own organization, thus leaving only the bank to blame.

Friendly and accommodating local branch. Usually enough staff on hand to handle customers with only very short waiting periods… Cannot justify the fifth star due to considerably below average interest rates offered on savings accounts and CDs. One can do far better online…

This location is great because it has multiple drive-​thru ATMs for your banking purposes. I really hate actually going into the bank, so this is extremely convenient since I don’t have to get out of the car to make deposits.
Downside of these ATMs? My little car is low and I have to really reach to do my transactions. I just usually sit on my knees on the seat, looks funny– but it gets the job done.