The person that drew my blood had to stick me 4 times. I kept telling this dumb bitch she wasn’t getting the right spot to draw my blood. I should know I’ve had my blood drawn over thousand times. Anyway this dumb bitch told me, don’t tell me how to do my job!!! I told Her I have to cuz this is the 4th time your sticking me, let me stick you, you dumb bitch. Anyway I told this retard to get someone else, and the other guy listened to me and drew my blood in one minute. Quest sucks ass!!! I waited an hr too. Fuckin retards!!!
Tj V.
Place rating: 1 Buena Park, CA
Christian, the one who drew my blood is great. I went at 8:45am and he called me in les than 10 min. But the lady on front desk is rude. There was an elderly lady who came in for an appointment and told her«if you read it(the sign in sheet), it’ll tell u what to do.» She got her insurance card and made a quick copy and when she was done said out loud to the elderly lady who was alreat seated, «here u go!» Did not even address her by last name or ma’am. Thank goodness there was only a few of us there for we knew who she was calling. Plus, it was too early to be «not in the mood» to work. Ive seen better customer service thAn that.
Signe B.
Place rating: 1 Buena Park, CA
Went there today. Slower then slugs, sat there for at least 45 minutes. The staff was rude and unprofessional gossiping about the patients or private lives when they should have been working and minding their own business. If I could I’d rate this place a zero I would.
Yves J S.
Place rating: 1 Sacramento, CA
Shitty staff too busy getting insurance quotes than working. Also said I should be up in 10 mins, 30 mins ago… perhaps they could at least go back to 2nd grade and relearn the concept of time.
Katherine S.
Place rating: 3 Cerritos, CA
They only have one or two staff actually seeing patients. I came in at 7:39– which is 9 minutes after they opened on a Thursday morning and they told me it would be a 40 minute wait. Finally after waiting more than an hour I was seen. The staff were friendly, but definitely seemed understaffed for the amount of people waiting to be seen. I was told over the phone that it was walk in only and that no appointments could be made. After having my blood drawn I asked the frienldy woman working at the front desk about this and she seemed honestly surprised that I was told that. They DOTAKEAPPOINTMENTS and I highly recommend making one since an hour wait is not my idea of fun.