La Verne Police Department

Mister C. is probably mad because his neighbor yelled at his Chiwawa which is a civil dispute and couldn’t do anything about it. And Jinelle is upset because her precious dog won’t stop barking so the police were called. Now Shannon. You rang the doorbell so many times. How would you feel if I sat outside your house door ringing your door bell 1,000 times? you’d probably run outside and want to know what I wanted too.
My point: Police are PEOPLE not robots. They are here to protect and serve, and by serve that does not mean to be called for pitiful crap like your dog barking, or dealing with people like Shannon who sit outside ringing door bells while someone is probably dying and don’t understand that they have more pressing issues than you not being helped at the door, probably when they were closed. So she did not read the sign on the door. Hmm. Probably the cops fault, right?
If you are in trouble, they are the ones helping you. You do not do anything (but pay taxes) to help them. Anyway– to my review…
I was being harassed by some idiot, and went to the station while they were closed. I ran the bell ONCE (Shannon) and was very patient. I was greeted by an officer who helped me sort out the issue. He even called this idiot to tell them to stop or I will press charges. Was simple, and I was there for less than 10 minutes. But it’s crap like that they deal with and risk their lives every day doing it. I would consider them adult baby sitters –quite literally. Anyway– Remember when you are in trouble and need them. Remember what you think about them when YOU need help, or when your family member or best friend need help. Later.

EMBARRASSINGLY SAD POLICE DEPT FOR A OTHERWISE WELL RUN CITY
La Verne Police Department seems to get most of their officer candidates from Rio Hondo Community College. What that means is that these are guys who couldn’t pass muster with better agencies like LASD, Burbank PD, Glendale PD, Huntington Beach, LAPD, CHP etc. Most of the officer candidates who go to Rio Hondo academy ‘self sponsor’ themselves which speaks to the fact that they usually aren’t top notch quality.
My gripe with most of the La Verne police officers I have encountered is that they are lazy, entitled, and bitter. I’ve seen so many instances where their attitudes when dealing with citizens in La Verne is very unprofessional. Not every traffic stop or call needs to be handled like a situation in Compton; a little professional courtesy would go a long way. GOOD COPS who have worked in challenging areas know instinctively when dealing with the public who are likely to be the bad guys and in the case of the citizens of La Verne 99.999 999% of the citizens are the good guys and deserve to be treated as such rather than with a rude or indifferent, or challenging attitude.
It also annoys me to no end to see 3 or 4 La Verne police officers hanging out in the Stater Bros parking lot at night, talking loud, laughing and sharing «war stories» for 45 minutes at a time like they don’t have anything better to do. Does anyone actually supervise these bozos?

All I have to say is La Verne Police Department has to be the worst police department I have ever had to deal with. The front desk is so rude and so unhelpful… I sat outside ringing the doorbell to be let in, when the lady finally came out she said in a rude manner what do u want? really that’s how you treat people??? When I told them why I was there and what I was dropping off she just looked at me like I had no idea what I was talking about. It’s sad that these people are the ones that work in this city. I hope I never have to return to the police department again and deal with them…

I personally have not needed to call them for anything so I can’t rate them on that aspect. I also have not been pulled over or had any issues in that sense.
My dealing with the La Verne Police Department has been due to a neighbor calling them on my husband and I repeatedly. She had an issue with my dogs barking in my back yard. I tried to explain to her and later on the police that her cat sits on the wall of my backyard, so of course my dogs will be barking at the cat. I even showed both her an the police officer a video of it. They just advised us to put our dogs away to avoid being fined should they be called out again. We worked hard for our home and to have a back yard for our dogs so we decided that was where we were going to continue to leave them.
Later that week she called the police out twice and they left notes on our door to call them ASAP. I called that officer three times leaving three messages but nothing in return. Clearly this is petty and a waste of their time, but if they are going to come out and take a report, they owe me the same respect to speak with me in regards to it not to mention some advice on what to do with the situation in order to avoid conflict with our neighbor.
Having gotten no response with the police and fearing they would come pick up our dogs while we were both at work, we decided to just put the dogs inside to avoid issues as we just purchased out home and moved into it in May. We left the situation alone and attempted to move forward even though we never did hear back from the police department.
Last weekend the cops were called out again by same neighbor in regards to a noise complaint at 12 Saturday night. Fair enough! Although it did suck as we were having a house warming party, there were people both inside and outside who very well may have been loud. That isn’t my issue. My issue is when the police came, they were talking to my husband in a very condescending tone. They told him «they don’t know where we came from, but this isn’t allowed in La Verne». Ummmm, what’s that supposed to mean? The officer also said, «that we need to be doing better to avoid being such a nuisance with our neighbors since we are new to the area and just moved in to this house.»
At that point I had went outside with our three month old baby sleeping in my arms. The officer then said, «oh, and they got a baby out there with all this going on.» I was inside the house putting the baby to bed after he woke up to nurse, but was called downstairs by family telling me the police were there. I though I was being respectful to them as the homeowner to go outside and speak with them. They then continued to lecture us before citing us and warning us that the next call will result in a fine and then an arrest.
First, I don’t know how else he would have known we just moved in other then the neighbor, but it really has nothing to do with the situation at hand. Second, we aren’t their children and they do not need to be speaking to us in that way. We may be young, my husband is 31 and I am 30, but we both have worked VERY hard to be able to purchase this house. We both work full time jobs and have saved up to purchase this house, what we thought would be our family home for decades to come. I don’t know if it was due to our age, or the fact that my husband is Mexican, but even our guests were disgusted with the way they were speaking down to us.
I have always been so supportive of all men in uniform. My uncle was a sheriff, our good friends are police officers and we have nothing but the utmost respect for all officers. I would always even defend them against people speaking badly against them but now that I have been on the other side, I understand why people feel as strongly as they do. It is one thing to be doing your job, its another to intimidate and disrespect the citizens of your city. I am so saddened that they left such a bad taste in my mouth.
As for the harassing neighbor we are having our attorney handling that issue but it is so unfortunate that we can’t even count on our police officers to stay neutral and help their community as they are supposed to.

Life Savers
I’ve been working for the past four years and I feel that the La Verne Police Department is one of the greatest. I am very pleased with their response time and professional service they provide to this city. Some officers are DUI specialists, that I requested to the police chief and city council. I feel they deserve extra incentives or bonuses.
Regards,
Singh N. P

No one ever appreciates or likes the police until they need them — then they complain if they do not respond fast enough.
The police have a job to do — enforce the laws of the city/​state/​fed and protect and serve the community. There is always going to be someone who feels slighted by the police because either they did something wrong, or the police didn’t give them the outcome/​result they desired. The police aren’t here to hold our hands and be our friends, although sometimes they will. Rather, they are here to be the referees of society, if you will.
My interactions with them have been limited — but whenever I have called them, they have responded within minutes. Additionally, when I called one day to let them know people were running the stop signs on Sun Rose Street, they had an officer on my street the next morning watching to make sure people stopped.
If you ever have to go in and speak with Administration — they are really nice people. My limited interactions have been to purchase/​renew my parking pass, but they are always really nice.
Be nice to your officers — they have a tough job — whether you believe it or not.

Wow, this crow tastes pretty good. A retraction from a previous Unilocal dated 3−20−14. I initially posted a less than stellar review of their police work. But i didn’t count on the case being turned over to an actual detective. Almost a month to the date of the stolen phone i got a call from Det. Dinkle. He told me he just got the case and wanted some extra details that would help him. A couple days later i got a call on my office phone which i wasnt able to return, being out of town at the time. When i got back, i retrieved a message saying he was able to retrieve the phone from an elderly person who got involved in another matter therefore forgetting to call anyone about it… whatever. Needless to say, I’ve changed my tune. Thank you, Detective.

In the current climate where there seems to be a general mistrust of police, I thought it appropriate to acknowledge some good. Overall good experiences when I’ve needed them on a few occasions… not to mention they are an attractive bunch. I’m forever grateful to Garwick for helping me out of a bad situation. He helped change my life for the better.

I just have to say that the people I dealt with from La Verne Police Department were very helpful and considerate of the situation. I spoke with Carol yesterday and even though she did not know me from Adam, she made me feel like a real person and not just a statistic. Thank you Carol. My daughter had an incident and the officer that saw her, made her feel like he really cared and made her feel better. I only know this because she was talking about him in a good way and if you knew my daughter, that is something to raise an eyebrow for. So once again, thank you… I think his name is Alvarado or close to that. You know who you are and I appreciate the way you helped my daughter.
I rated 4 out of 5 stars only because I had one not pleasant experience. But I’m here to talk about the good and I appreciate that.
Rachel

In the past few days I’ve had to deal with over 7 people who worked out of this department. Every single one of them lied to me, lied to my friends, and the parties I had to work with.
I have had to deal with them several times both for minor issues, issues where I needed their help, and serious issues.
Some of these issues EXTREMELY pertinent to the sustenance of our community, our society and especially our justice systems!
These officers are a GROSS misrepresentation of what cops SHOULD be and do.
They are many things that I will not post on a review but will be brought up in whatever way necessary.
There are too many people who have similar experiences with them — and are afraid to speak up.
I’d put 0 stars if possible.

Police have nothin better to do in la Verne so if you get pulled over expect 3 – 4 patrol cars on you. Bu overall they are a good time and take care of the neighborhood. As soon as you make a call they are there!

I guess they are OK. My only unpleasant experience was when I disputed an unfair parking ticket about 6 years ago. I filed a complaint, etc. But it was like talking to a brick wall. I ended up paying the ticket rather than keep fighting it — even though it was unjust. Overall my impression is that this police department is not exactly oriented to serve La Verne citizens. They seem to be focused on serving themselves first. But they keep the city safe and they are willing to fight criminals! So they do a good job for the city in that sense.

Some woman on dispatch has the worst attitude ever. She’s obviously bored with her job.