Acadiana Transmission & Auto Repair

My car was sent here by AAA for a flat tire. It got to their shop before 9 AM. I called to check on the car at around 11:00 and they had no idea what it had been brought in for. Miscommunications happen, so I explained the situation and they said they could have the tire changed same day. Come 3:30 after hearing nothing from them all day, I get a call saying that they could change the tire for a very high price but that it would’t be done until the next day. They said they’d call me back if they could do it the same day.
I called AAA and tried to have it towed somewhere else. Once I was able to arrange that, I called the shop to let them know I was going to have the work done elsewhere. They told me they were already working on the car. I told them I wasn’t happy that I hadn’t heard from them and that I wasn’t happy about the price. The gentleman I spoke to then became extremely condescending, telling me that I «just called him to give him a hard time» and that «I was going to get my car back today. Do you want it or not?» He told me to make my way down to the shop.
When I arrived at the shop, the car wasn’t ready — they hadn’t even gotten the tire yet. Fortunately it wasn’t a terribly long wait but I feel I was mislead on the phone.
The price of the repair and the fact that I blew a tire at 7:30 AM and didn’t have my car back until 4:45, not to mention the condescending customer service left a very bad taste in my mouth. I would not recommend this shop to anyone.