Chipotle Mexican Grill

Food is good, but the service I’ve had here has been stellar. One lady in particular goes out of her way (Marci I think is her name) to have everything ready for me when I do an online order. Everything, napkins, forks, cups, etc. You just don’t get service like this anywhere these days. She calls me by my first name, asks about my day, etc. That’s worth a couple stars in itself. I will continue to grab a bite here anytime I need to grab something quick, not only for good food, but for stellar service. Keep up the good work. Marci (hope that’s your name) you deserve a raise, if management sees this, hook her up!

I like the food but I’m not sure it’s worth the price. Last time I went in, there was a bunch of kids just standing around goofing off.

Service today was very hectic. Took 15mins to get my food because nothing was made. No steak, fajita etc. My burrito she’ll was way over heated to the point that it was hard to chew. Next time I’ll get a bowl I guess and go when I’m in no hurry! I loooce chipotle tho so I’ll probably go back.

Slower than molasses!!! Takes 30 minutes to get through the line! So frustrating. Seems like they have a high turnover rate of employees. Love chipotle but would rather go to the west lafayette location!

Waited in line 20 min and there was only 2 people in front of us. Everytime I was asked what I wanted on my burrito the girl turned away from me to do something else. They had to re wrap my burrito because it sat and got soggy and busted open wrapping it the first time. By the time we got to the table it was cold. Haven’t been to a chipotle in a long time, I expected more for past experiences. Not sure if I’ll be back.

Great food. Place was packed. They were pretty slow to get the line down from ‘out the door’. Also, I appreciated the extra chow, but the burrito was so fat it could not contain itself. Once I opened the wrapper it had burst and I needed a fork (that’s why I dinged the star.).

Food was good, however smaller portions than other Chipotles. Untrained/​new staff? Otherwise was ok.

Chipotle is usually pretty good, but this location is lagging. They have a high turnover in staff, so you always have a crew of noobs working there. They are pretty abrupt to the point of being rude. I’d say most of the kids do not enjoy their jobs very much.
The associates move very slowly, so the line is usually to the door and moves very slowly. Ordering online isn’t the answer, because they never have the order ready, and they still make you wait when you get there. If you do order ahead, check your order carefully before you leave because there’s a good chance it will be incorrect.

We come here a lot. Like, once a week or more, a lot. So it must be pretty good, otherwise we’d go elsewhere, right? The only challenges with this location is there seems to be a high turnover of staff, so one day you might have an old pro who is the model of efficiency, and the next you have someone who probably just started – or at least it feels that way, because you have to walk them through your order, reminding them of steps and God forbid they are running low on something with a noob at the helm. The only other challenge relates to the first: they are nearly constantly busy. We’ve gone at all times of the day on every day of the week and it’s almost never slow. If it is, wait five minutes and the line will be nearing the door. Generally the line moves fast and seating expands to accommodate everyone, unless you have one of the new staffers, in which case, us regulars are itching to get behind the counter and make our own meal.
Overall, it’s a clean and relatively efficient shop. The quality of food never varies and we’re pretty happy with that.

We went to Chipotle at about 2pm today (Friday) and had a disappointing experience. We stood at the front of the line for around 4 minutes with no acknowledgement from the staff who were helping no other customers at the time. We had at least three people behind us. It looked like they were trying to look busy so they wouldn’t have to help their customers. There was no greeting or apology when they finally got to us. The food was good although we were hoping for pork and it’s not available currently at some of their restaurants. We go to chipotle restaurants often and this did not live up to our expectations.

They were really busy and I was very hungry. They still smiled and gave me a quessarito even though they take longer to make.

Glad to have a vegan option at Chipotle! Had the sofrito tofu bowl which was super tasty. Love the chips with a hint of lime. Yum!

A worker came out and asked us how everything was, and I mentioned that the steak seemed old and chewy. This guy made me a whole new burrito with fresh steak!!! Dude. You just don’t get service like that anymore. And now I sound like an old lady but I DON’T CARE. Excuse me while I go eat my ginormous fresh burrito.

Chipotle is so delicious! The food is great and the serving sizes are huge! It always a great stop if you want some quickly Mexican good made the way you want. It’s a bit small inside, but other than that ambiance is great. I also like the fact that everything is fresh and all natural instead of pumped full of hormones. I would recommend this restaurant to everyone!

First time I’ve been to Chipotle in a while as we’ve been on a qdoba kick. I dunno, but it just didn’t hit the spot. The flavor wasn’t there and they don’t have any cookies for dessert. My worker/​wrapped was a bit unskilled as he had to wrap it twice and it stilled seemed like it was falling apart on me. It was super full though and had so much in it I didn’t even eat it all. Oops.
it was bad, but just didn’t do it for me. The place was very clean and located close to the interstate.

During my lunch visit, the overhead music was way too loud and I actually put in my ear buds to help muffle the noise. Other than that, this location offered the delicious consistency you expect from a Chipotle. I ordered the vegetarian burrito bowl with a side of chips (and lots of chipotle Tabasco sauce), and left not feeling overly full. The staff were efficient, but not overly cold. The bathroom was clean and in order, always a plus in my book. The ingredients tasted fresher than Chipotle’s main competitors, as usual; you can really tell a difference in the quality. Probably my favorite fast food place.

Chipotle — I love you.
I would eat this food pretty much every day if I could. I would install a Chipotle in my kitchen, if I had the money. From the cilantro-​lime rice (which I can almost replicate at home), to the steak, to the corn salsa, to the delicious chips to dip in my creation, I love every bite at Chipotle.
Thank you for providing me with a fast, mostly healthy, delicious meal option!

I stopped here for lunch on a long drive. Pretty standard as far as Chipotle’s go. What did stand out for me was the friendliness of the service. I sat down to eat my burrito and one of the staff members (manager, perhaps?) did stop by my table and ask if my meal was prepared to my expectations. That’s the first time that’s happened to me at a Chiptole. It is easy access off I65 if you’re on the Indy/​Chicago jaunt and needing more than fries and a frosty to fuel the drive.

This Chipotle is pretty standard along with the other Chipotles. They serve you a decent amount of food, everything is delicious as Chipotle always is. It is usually incredibly loud in this location, which is really tiny (used to be a Krispy Kreme). In the summer you can avoid this problem by eating outside but I think in the winter I’d just take my food to go.

The burrito bowl is the best! The chips are awesome. Everything is fresh and the meat is great! Good food that is good for you!