Laguna Coast Optometry

If I could give Zero stars I would. My experience with Dr Jonathan Duong was not a good experience. Their door says they are supposed to be open at 9:00am, I had an appointment at 9:00am, showed up at 8:55 and they didn’t open their doors until 9:50. I waited almost an hour. I really should have left. My time is important he didn’t respect mine. My eye exam was rushed because he was running late and I don’t believe it was thorough. He was rude to me and didn’t apologize for his tardiness. This is my first and last experience with this Optometrist.

Wow. Just, wow. I’ve been to many optometrists, none measure up to Laguna Coast. If you want the latest in eyewear and contacts, go here. If you want great, competitive prices, go here. If you want friendly, personalized service where they know you by name, go here. If you want your mind blown, go here. Let me give you some examples.
First, I had been having dry-​eye issues for some time. I had visited three other optometrists without seeing much relief. And then Laguna Coast Optometry happened.
My girlfriend found Laguna Coast on Unilocal,made an appointment, was seen within days, and came home raving. I made my own appointment shortly after. Days later, I walked in and met Mai — one of the most genuinely friendly persons on this planet. Without having to wait, Dr. Duong came out and introduced himself, and into his office I went. We had a friendly chat, he listened to everything I said, and he then followed through with a thorough, efficient, quick exam. After the exam Dr. Duong addressed how we might remedy my dry eyes — he informed me of daily-​wear contacts and shared the price differences among the different brands. He then let me know that their store was one of a few that had recently received a new type of daily. Obviously the new ones had a higher price, but in order for me to make an informed decision he let me go home with trial boxes of two different types, one of which was the new type. Oh, and when I say they let me go home with some trial boxes, I mean that I was able to try each type for longer than I needed to make a decision. The result? I went with the newest ones, and I couldn’t be happier with my decision — a year and a half later. That is, no more dry eye.
Second, when I recently spent a summer in New York, Mai was so helpful in making sure I was always in stock of my eye contacts. And they never once charged me for postage, even after I had offered to reimburse them.
And third, they have always worked with me to ensure that I have contacts when I need them, even if it means that they send me home with some trial pairs until my new ones get in. And when they have to order, they get here quick. Oh, and if you pay up front, they have it mailed directly to your house within days.
I’ve been a customer for almost two years now, and it’ll be a sad, sad day when I move from Laguna Beach, not only because it’s a great town, but also because I won’t be able to frequent both Mai and Dr. Duong. I’m a starving, broke, sleep-​deprived law student at the moment, and these friendly people have made at least one area of my life as easy as can be.
I don’t Unilocal,but when I do, it’s because someone deserves it as much as Laguna Coast Optometry.

Mai and Dr. Duong were fantastic! Unilocal reviews are what brought me here, and all of them are absolutely accurate with their 5 star rating. They address you by name, knew others by name coming in, and provide exceptional service! Thank you!

I’ve been wearing glasses for over 30 years and seen countless optometrists. Laguna Coast Optometry is the best. Dr. Duong is very knowledgeable and professional. He gives me a very thorough eye exam which includes tests that no other optometrist gave me before. He is great at explaining each test and your results.
After the exam, Mai, who is also knowledgeable, helps you select the best frame that fits your face and listens to what you like and what you don’t like. She is very pleasant, and really takes the time and effort to make sure you are happy.
The equipment Laguna Coast Optometry uses is very hi-​tech. Whenever I get my glasses, it always fits well and the prescription is always perfect. Before going to Laguna Coast Optometry, I had to return a few glasses to get it redone because it wasn’t quite right and would sometimes make me feel dizzy. With the hi-​tech equipment, knowledge and expertise of Laguna Coast Optometry, I no longer have that problem.
I started going to Dr. Duong and Mai when they were in Anaheim. I loved them so much that when they moved to Laguna Beach, I knew I had to follow them even if it was further for me. Once you find the best, you need to stick with it.

I had such a wonderful experience at Laguna Coast Optometry. Mai was able to get me in to see the doctor the same day I called. She is very knowledgable and thoroughly explained the kind of services I would be receiving with my insurance. Dr. Duong provided the most comprehensive eye exam I have ever seen. He even injected some personality during the exam (which I find severely lacking in most eye doctors). He suggested I take preventative measures to reduce the onset of potential macular degeneration and maintain healthy eyesight. I am so enthusiastic about the services received, I decided to book an appointment for contact lens fitting next week!

It’s been a decade since I’ve had an eye exam so I was nervous about my eye sight changing. After a thorough exam from a very experience and nice Dr. Duong… My eyes are still ²⁰⁄₂₀! He even burned my results onto a CD for me to share with Optometrist sister who lives in Texas. Mai assisted me with selecting fashionable color contacts and repairing my sunglasses. She even loaned me 4 quarters to pay my parking meter, so I won’t get a ticket. Mai is a sweet doll. I highly recommend the Dynamic Dual to everybody!

I just switched to Laguna Coast after 25 years with Dr. Griffin in Laguna Niguel. Mae was wonderful. Dr. Duong was professional and knowledgable. He recommended a new type of contact lens that solved an old problem (correction both near and far sightedness without bifocal lens). I am a new and dedicated fan and customer.

I can not say enough good things about this shop. Mae is knowledgeable, kind, and goes the extra mile. I have a very strong challenging prescription. She did everything she could to make my purchase stress free. She also understood that I wanted my glasses to look beautiful. I would recommend Laguna Coast Optometry to everyone. Especially, for people that want very high end glasses that make a statement. I also have a very small face. Mae special ordered glasses to fit my face. My glasses came out beautiful and I get complements on them daily. Great customer service and a wonderful experience. I am now getting a second pair.

Dr. Duong and his wife are the best in Laguna! They are the nicest, most helpful people and go out of your way to ensure your experience is the best.
I sometimes fall asleep wearing my glasses, and I’ve brought them in many times to be refitted to my face since they get a little tweaked. They always do it with a smile on their face and free of charge. They have the best customer service, staff, and quick turn around time on new glasses.
I highly recommend Laguna Coast Optometry to anyone, and have referred quite a few friends!

Outstanding service, Mae really goes the extra mile to see that you are happy. I will definitely refer any and everyone to Laguna Coast. I just found my new optometrist !

Dr Duong and Mae are simply the best. Professional, kind, generous and more. They provided an exceptional experience in eye care, advice and service. Mae is very good at fitting you face, needs and personality to the frames she suggest for you. Dr Doung is very thorough and patient during the eye exam. I highly recommend their services and office.

I don’t personally wear glasses but I’ve to say about 90% of my sunglasses are from Laguna Coast Optometry… what can I say? I love them!
Without having to go into details you can probably say I am the happiest customer! I’m so happy I’ve to introduce my mom and look at what the can offer for her?! Digital progressive lenses! Really? Modern technology and the best services and advises… what else can we ask for?!
Come highly recommended! :-)

I had been using one pair of bifocals for around six years and realized how lucky I had been not losing or damaging my only pair of eyeglasses. Wanting to get ahead of the curve, I did some research visiting several shops and found Laguna Coast Optometry. I am glad that I chose them.
First of all it is a family business and they treated me very well.
Second they are experienced with advanced and modern technology. I was fitted with two pairs of digital progressive glasses, replacing my bifocals and eliminating the need for trifocals. After a period of adjustment they have improved my situation greatly. I was also fitted with multifocal contact lenses but that has been a harder adjustment.
Through it all both Dr. Duong and Mae have been very patient and very helpful. They have made a significant contribution to my quality of life and I would not hesitate to recommend their services.

Looking for state-​of-​the art optometry? This is the place to go. I was unhappy with my contacts and glasses for a couple of years. Because my vision (far, near and mid-​range) has deteriorated due to normal aging, I thought I had to settle for less than perfect vision. I was wearing contacts WITH glasses over the contacts. I went into Laguna Coast Optometry on a whim to check out frames. What I got was the latest in multi-​focal contact lens after a thorough eye exam and discussion about my eye health. With my new contact lens, I can see all distances and don’t need glasses at all. I did got a pair of glasses for backup and the eyeglass lens recommended by Laguna Coast are surprising hi-​tech. They are personalized to deliver a wide viewing range as well as being unbelievably light and thin. I didn’t know what I was missing until I got my new glasses.
Along with the latest in frames, eyeglass lens, and contact lens, I got expert advice from dedicated professionals. I only wish I had gone in sooner.

I’ve had the same optometrist for years, and seemed happy with him… but after going to Dr. Jonathan Duong at Laguna Coast Optometry, I realized that I was missing out on so much more.
Laguna Coast Optometry is located conveniently by other Laguna Beach shops and is blocks away from the beach itself. The store had a wide selection of modern and traditional frames and sunglasses to choose from. The brands ranged from Revlon (a frame I picked) to the trendier Prada and Dior. They seemed to have the most up to date and «in fashion» styles and classic styles to suit others. I was quite impressed.
I was even more impressed by Dr. Duong and the eye exam. It was the most thorough and gentle eye exam I have ever had. He went through everything from color-​blind testing, depth perception, eye pressure testing, and of course the eye exam itself. He examined my eyes and had a few recommendations to maintain healthier eyes and had a way to make me feel at ease. He even pointed out a couple things that my previous optometrist had never told me before. I was so amazed by how thorough and complete the exam was.
Overall, I highly recommend this optometrist and office. The staff was excellent, knowledgable and very accommodating.