Original Hems Studio

The interior of this establishment looks more like a European discothèque but who am I to judge. I’m bringing in Old Navy work pants for a – «hem jobbie».
A lot of people seem to «tee off» on Unilocal about this place and my guess is it is for services well beyond my basic hem job?
Anyway, I came in for a work pant hem job and the cost was way better than my dry cleaner. The wife had gone to one of their other locations and had good things to say about similar service needs.
Unfortunately, I told the girl behind the counter (and showed her the label on the pant) that I needed 2 inches shorter on the pants. I consistently wear a 36W x 32L on pants of all types so I knew what I needed. Regardless, you should ALWAYS try on the pants and let them show you what they’ll remove. She didn’t offer that and I failed to ask for it. Thus, they took off about ½″ or ¾″ which left the pants way too long.
When I went back a different woman (suspect maybe owner or co-​owner) assisted me and had me try them on. Initially she had me going too deep (literally I would’ve been «flooding») and so she dialed it in and we had achieved success.
When I tried on the pants they were exactly right. Surely the original sales girl should’ve recommended I try them on. However, I could’ve asked I guess too but being male… did not push for it.
All in all, a good place for a basic hem and maybe more?

I just had 4 pairs of scrub pants hemmed and for the price, what a deal! They were very helpful and attentive when I got measured and equally when I picked up my pants. They finished and delivered as promised. What more can you ask for? The facility is clean, inviting and found my «go to» for alterations.

More like 2.5stars
It now takes longer to pick up your items. Definitely no friendly service here. I’ve had pants, jeans, dresses hemmed here and it always seems they make it shorter than how it was pinned for. That’s something to keep in mind if you don’t want to look like you’re waiting for a flood when you’re wearing your scrub bottoms.
And if you bring in designer jeans you will be charged more to hem them. I was told ‘it’s just our policy’.

Honestly, I don’t know why this place has not-​so-​good reviews. This is the only place I go when I need my jeans/​pants altered! The cheapest alterations I’ve ever been to in Orange County! This place has never disappointed me and I’ve had all of my pants and jeans altered here.
The employees are very helpful and help measure how much to alter when you try something on in the dressing rooms. NOTE: debit/​credit card purchases can only be made with a $ 5 minimum purchase.
The place is very clean and spacious. The bathroom is also very clean. I would definitely recommend my friends to come here for alterations because this is my go-​to!

I would never come here again. I had to get my military uniform altered. I should have left and soon as I walked through the door. There was no acknowledgement & its not because they were busy. The girls that work there are ridiculous. I waited for almost 10 minutes. I had to get two things altered on my skirt and blouse and I was charged $ 50. When it was finished, they didnt even call me to let me know.
Overall, pricy, rude service, and not the best job.
Don’t bother.

Great customer service and did a great job patching a hole in my favorite jeans. Will definitely be a repeat customer.

I will never go back.
I spent $ 60 on my daughter’s choir dress to be altered in the bodice and have the hem taken in. They took in the waist and that was fine, but they only ironed the hem into place, it was never stitched. We didn’t notice that the work was incomplete until the second concert that she had to wear an unfinished dress to that week. When I brought it back to be finished the «guy» behind the counter kept looking to my husband to tell him what happened! I guess I don’t know what I’m talking about ’cause I’m just a woman. When I asked why it wasn’t finished, he told me «it happens». no apology, no rush to get it done right, no nothing.
These people don’t even say hello to you when you come in. There are a lot of businesses that understand customer service. Original Hems is not one of them.

Price is great but had to come back a few times for my pants to get stitched up again.

Serdar takes care of all of my hemming needs. He is incredibly talented at what he does and takes care of you in not only a timely manner but is very reasonable in the cost. I’m sure everyone else else’s who works there are great, but Serdar has gone above and beyond.

Such a great owner and business. I was neighbors if the gem studio for years and they worked on everything from uniforms hems to even fixing a vintage tapestry for me. True pride in workmanship and dedication to value. A+

Five stars… really! Fast service, friendly staff, fun store design. I will definitely return.

horrible service from the two hispanic girls that run the front.
what the heck?! i don’t need your attitude i’m bringing you business!
they got the first thing wrong – when i brought it back-​they wanted to charge me again to do it over?!
so they have disco lights and a big screen tv-​that is frivolous.
we want excellent care and treatment to frequent your business, it’s pretty simple. i’m not bound to the hemming place in the least – on a mission to find another place.

Makes mistakes and bad customer service.
The two Latina girls look and act as if they’re in a foul mood, no smiles and very curt.
I asked for two diff hems, first they charge me. Then whisper in Spanish then decide to add on another separate charge a few minutes later.
Then when I go to pick up, they didn’t even do the 2^nd hem! Wtf? Best of all, no sorries or even an apologetic tone. The dude asks me, you sure you want it done? NO, I paid you in advance not to get it done. Idiots. So I have to make a second trip out there. Don’t bother with these guys! U will get screwed one way or another.

This is the cheapest hem i’ve ever had better than nordstrom hem! $ 2 for slackpants/​$ 4 mens branded jeans/​$ 8 womans branded jeans. Tha place is modern vibe too!
They do even hem dresses too. Give it try and it easy pick up if you go like early morning or mid noon!

Loved the fast turnaround time as well as their very reasonable prices. Took my work pants for a slight alteration, either it shrank or my belly has expanded over time. The hemming only cost $ 4.95 while the waist adjustment was only $ 9.95. Brought it in Wed before closing and ready by Sat morning!
Definitely my to-​go place now for wardrobe emergency.

I was very afraid to check this place out based off some of the horrific Unilocal reviews, but since it’s so close to work it was more of a convenience thing, I had to give them a try.
I walked in the door to find a girl shouting at an older gentlemen, very loudly. Didn’t fully understand what was going on, so I waited about 2 minutes before another girl came from the back, approached me and told me to change in the dressing room. I put on the 2 pants I wanted hemmed, she pinned them quickly and we checked out at the counter.
The pricing is a bit confusing because the say «hems start at $ 2» but they don’t/won’t elaborate on that, you just see the pricing on the receipt. Turns out jeans were $ 2 and dress pants $ 4. I dropped them on a Thursday and they said they would be ready Wednesday after 5pm… seemed a bit long to me for some quick hems, when I asked if I could get them a little earlier she said Tuesday after 5:30. I also requested a tiny piece on the zipper be stitched as well, she said no problem.
When I came to pick up the pants there where about 4 people waiting, it took about 10/​15mins. When I got my pants the zipper part was missed and the pin was still in it, she said come back the following day…
OVERVIEW: Prices seems reasonable, the hems were a little shorter then they were suppose to be and takes a while to get your stuff back, but the part that bothered me most was that anyone of the staff I encountered (4 different people) seemed to have to absolute worst attitudes I have ever witnessed! No one who was working wanted to be there and they didn’t hesitate or have a problem yelling at their customers.

Original Hems Studio is a hit or miss with me. They did a great job on my clothes. I was in a hurry and they hooked me up, but I referred a friend to this place and they didn’t even hem her pants after she left it with them for almost a week! It was a little frustrating when we had to wait in the studio for them to remeasure her. The Staff was rude and not helpful at all. They didn’t even care that they forgot to hem her clothes, nor did they make up for their mistake.
I’m still a little iffy on this place…

I came here based off of rave reviews from my parents. I was not disappointed.
To preface: I’ve never had anything hemmed in my life. A lot of my jeans have taken a beating, and now have some trailing jeans parts because of my lack of tailoring. I came here on a Thursday to have 4 pairs of pants hemmed (1 pair of jeans, 3 slacks). $ 2 for jean hem, and $ 5 for slack hemming (apparently, because of the material).
I only gave them 4 stars because there were at least 4 other people getting adjustments at the same time, and only 2 people working. It took me 45 – 60 minutes to get everything taken care of. That was a little more time than I wanted to spend for pant hemmings. The staff was very friendly, and was working as fast as they could, but they could certainly use better staffing. I was told my pants would be ready on Saturday after 4pm.
I was pleasantly surprised after bringing my newly hemmed pants home. They were exactly what was marked when I went into Original Hems. I will be back!

First off there hems are no longer $ 2. They start at $ 5 and go up to $ 10. As for same day service, there’s now an additional charge.
Their website states «ALTERATIONS: All hems ready the NEXT DAY (same day service available) Resizing, or detail alterations 2 – 3 days or sooner».
They told me a hem is actually more like 2 or 3 days. When i quoted the website, I was told «they prefer not to do it for the next day». Really? Then i prefer to take my business somewhere else.

I was out shopping with a friend and found a pair of yoga pants that I liked that were about 6 inches too long (I swear, clothes are made for very thin giants). I almost didn’t buy them, but my friend suggested I get them and take them to Original Hems for a $ 2 fix. I was skeptical, because of the price, but went on her word that she had used Orig Hems before.
Wow, I was impressed. Great job and only $ 2. I’ve gone back a few times with a couple more pairs of yoga pants, workout tights that I had shortened to capris, dress pants, and a dressy top. All 100% done right. It has taken 2 – 3 days to get my clothes back, so if you know you are going to need something done by a certain day, plan ahead.
I think OH is a chain because I’ve seen stores in a few cities. I go to the one on Lake Forest Ave, which doesn’t seem to lack customers. I know they do other types of alterations besides hemming, but I haven’t used them for that yet. I’ll update my review when I have.