The Kind Tickets

Bought a ticket online (Good
) for a concert and the description was misleading. It says VIP Pass but it was actually a ONE MEAL pass at the event. They should indicate or describe properly what it is. Called online customer service but won’t give me credit or change or refund. I was willing to add more for what i actually wanted to buy. No manager was available and only connected me to a voice mail. Left a message but never returned my call. Customer service said it was Kind Tickets who sold tickets but Kind Tickets also was telling me it was Good Seats. they were just passing me around and not claiming responsibility. Misleading the public especially if they are desperate to sell tickets on the day of event.

Very frustrating experience. I ended up using the service because a 3^rd party ticket broker used their tickets to resell them to me. I didn’t realize this when I bought the tickets to begin with. My bad… I hadn’t ever used one of these sham sites, but unfortunately, the TicketMaster and venue tickets were sold out and these were all that was left. Those legitimate ticket sellers sell out because all these types of services buy up the tickets and resell them for added fees. Such a bummer.
The concert was cancelled and EVERYONE who bought their tickets via TicketMaster or the venue was given an on the spot refund. The suckers like me who used a broker, were redirected to these guys. I called right away and was told I’d need to wait 10 days until the venue confirmed they would not be rescheduling the cancelled show. Keep in mind the night of the show they said CANCELLED not POSTPONED. I was told someone would contact me via email to confirm status. No one did so I called again 10 days later. They confirmed they would be issuing refunds, but said it would take 5 – 7 days. I called on day 8 to check status as no refund was showing on my statement, and was told they hadn’t processed them yet as they have 7 – 10 days to do so and I had only called 5 business days prior so they had some time. I was even told I don’t need to call again — just to wait until they get to it.
A lesson learned not to use these types of services again, but so bummed that I am now waiting 3+ weeks for a refund everyone else got on the spot.

Needed Van Halen tickets for this past weekend and Mike Damone couldn’t hook me up. After monitoring a few different ticket sites I decided to pick up a pair from one of The Kind’s competitors. The price seemed reasonable, but upon checkout there were HUGE additional charges added on. Needless to say I left that web site immediately and returned to The Kind Tickets. After talking to Weaver a few times I ended up with awesome seats in row 1 of the pit. The price on the web site was the price I paid, no «convenience charge» BS. Showed up at the venue and picked the tickets up in will call, easy peasy! Thanks Weaver, thanks The Kind Tickets!

Always helpful and willing to help find the best seats! I was looking for some Lakers tickets and I mention I wanted to spend around 100 for each ticket for people. But Dave recommend 4 awesome seats at 160 $ and it was more than worth the price. Excellent service!

I just thought I might add a tip here. I watched the tickets drop in price every day for four days before the concert. Mine went from $ 135 each, a good deal at the time, to $ 95. Then similar tickets were $ 85. the day before the concert. Wait if you dare. Lawn seats went from a hundred each a week before the concert to $ 35. the day before.

These guys have amazing prices and amazing customer service. So much that I had to hurry over to write a review. I appreciate their attention to detail and follow up. I didn’t expect a phone call or anything, but alas, I got one confirming that my tickets were on their way and that we were good to go. It’s nice to see personal service. Plus, these tickets were far cheaper than anything I saw on Craigslist and trustworthy.

The Kind tickets are always there… If your concert sold out in minutes, they’ll hook you up. I have used them several times to get killer tickets at the Irvine Meadows now (Verizon). If I can’t get tickets, Brian over at The Kind tickets is the man. He’s help me out of bind as well… These other reviews are all on point the crew is awesome and will spend plenty of time to make sure you get what you want. Thanks guys… Alex

The Kind Tickets have helped me out of a bind several times. Namely for one of the biggest bands in the world, U2. They sold out within minutes with both 2002 and 2005 Vertigo tours in Los Angeles, the Pond O.C. and the MGM, Las Vegas. I was able to purchase the BEST seats in the house for each venue (general admission) as you can arrive early for a chance to get inside the ‘heart’ or ‘eclipse’ areas [as they called it]. I purchased all 3 pairs of GA tickets through Kind Tickets at a fair price each time. Without TKT, I’m not sure I would have those experiences to remember. Thank you guys for always being there, and it wasn’t always easy. The staff is friendly, and willing to go the extra mile to FIND what your looking for if not right on hand at the store. Strongly recommend them if you are interested in a present or future show where tickets go fast. Don’t worry! Call these guys, they have your back. :)

If you really want to get good seats for a show this is the place to buy your tickets. Unlike some of the other on line services there is no processing fees. It may cost you a few bucks more but the seats are always great! If you call, the guys are super helpful and they take care of their regulars! The office is easy to get to, the staff is helpful and I would highly recommend them. I sometimes call to check if they have heard any news or upcoming dates for my favorite bands as they have the inside info. Thanks guys, I will be seeing you soon Concert season is upon us! Tonya

My daughter was turning 8 and wanted nothing more than to see Big Time Rush in concert. Unfortunately, we did not realize that they would be here in O.C. until the tickets had been on sale for over a month. The seats that the amphitheatre had left were not the best seats so I decided to look around online to see if I could find some decent seats at somewhat affordable prices. Luckily, I found TKT and Dave. He was as helpful as they come! I was very impressed with the time and attention he took to make sure we got the best seats & price possible. Thank you Dave & The Kind Tickets… You helped to make my daughters birthday the best ever! Will use your service again for sure. :)

I bought tickets to the sold out Offspring/​311 World Unity tour at Verizon Wireless Amphitheater in Irvine from The Kind Tickets the day of the concert after seeing their advertisement on Craigs list. It was so easy, just showed up at the box office with my ID in hand and my tickets were ready and waiting for me! The guy on the phone who helped me with my order was really nice and had great customer service skills. I would use The Kind Tickets again in a heart beat and would highly recommend them to anyone!