AAMCO Transmissions & Total Car Care

After all the tv advertisements about how these guys were the transmissions experts, I was not impressed at all. I took my 2004 Honda Accord EX automatic to this place to have a new rebuilt transmission installed due to the failure of the previous transmission. I took my car here and they had it for all the time they required and I was excited to have it back running like it did before. After getting the car back of course I did what most people do with their cars and drive them to and from work. Well a few months after driving my car to and from work it started having problems switching into gears. So I immediately contacted AAMCO to see if they could take another look. They asked me to bring it back in, which I did so that they could have another look. They said they found nothing wrong and returned the vehicle to my care. Now anyone who has driven a car with a problem transmission knows that when it stalls on you after a stop light there is a problem. Now mind you had a one year warranty, and having a few months left, I had to have them take a real look at my car. Well after the frustration of not being able to get them to look at my car and my need for income. I continued to drive the car. Well the problem consisted and I found that switching the car to a low gear helped get the car moving. Well right around the time I was moving from the area, and back to CA the transmission was still hanging on. After my car stalling in front of a big rig I figured I had better take my car back one more time before I made my journey. After the car was considerably worse at shifting… the people at AAMCO called me stating again that they found no problem with the car. On a prayer I made it back to CA and contacted the nearest AAMCO and asked them if they could take a look. They informed me that they would be charging me for that look. I was disgusted and angry, these people reputation promise something they cannot deliver. So after I got all settled into my place in CA and went to work, I was returning home and my car stalled on me again… in front of another big rig in the middle of an intersection. I had enough, that next day I went out and bought me a certified Honda Crosstour EX-​L.
I can’t speak for all AAMCO’s, but do yourself a favor, don’t take your car to this AAMCO. Its hard for me to believe that transmission experts could not find the problem I was experiencing, and fix it.

I don’t know they paid for to get those five-​star reviews but they suck. I can’t speak for the quality of their work because I had ultimately take my vehicle elsewhere. I called ahead, they said they weren’t busy I brought in my truck no one was there to help me I just got a bunch of dirty looks from the mechanics after about 10 minutes I asked one of them in between his smoke and coffee break where the office was, he grunted and pointed I then went to the office there was no one in-​line, just some older gentleman behind the counter cleaning his desk I sat and watch this idiot for a good five minutes and finally said hey can I get some customer service he finally at a snails pace walked over and said he had a talk to his mechanic because apparently he doesn’t know anything about transmissions. I explained the urgency on getting this vehicle up and running. I was told come back tomorrow bring it in first thing in the morning we will get you taken care of. So I did and he gave me some lame ass excuse that there is a car already on the lift. What was the point I’m making an appointment in wasting my time if you couldn’t take care of my needs. This is my work truck and I need it for work it was a simple job they could’ve made some good money on it but instead I ended up going across the street to the dealership it might of been a few dollars more but hey great customer service and I’ll actually get my truck fixed not a bunch of fairytales. It is typical of Lake Havasu that no one wants to work and all they do is bitch about not having any. I will never go back there again because of their customer service they have none

Charles, Marty and the crew are AMAZING!!! I recommend Aamco for ALL your automotive needs! Very professional, caring and treats you like family! THANK YOU for everything!!!

I recently purchased a vehicle for my elderly father, I needed to make sure that I was buying a safe car at a fair price for my Dad. I didn’t want to be taken advantage of because of my lack of knowledge about cars. I went to Aamco because I trust the name. Charles looked the car over (or had his techs do it) and didn’t even charge me for his time! That’s service! So after buying the car my dad had an issue with something and I told him to take the car to Aamco for service. So he took the car just before close of business that day. Not only did the tech stay passed closing time but because it was such a simple fix… Some cable or or battery thing, they didn’t even charge to fix it!!! I’m stunned! Who does business like this anymore… Really, I will be going there for all my car care needs… Only next time I will insist on a bill! ;)

Got my 95 f150 serviced for a clutch and flywheel in February of this year. Wanted to put about 3 months on it so I was sure it was done right. Have been over the top happy with the repairs as I knew my clutch was bad with over 200k on the odometer but did not realize how bad. Charles B and team did a fantastic job. Service done right and on time! Thank you Aamco Transmissions. My truck is pulling it’s wagon (boat) happy as a clam.

While vacationing in Havasu early September I thought my worst desert nightmare had come true… radiator fluid leaking all over the parking lot from my car. Yikes! I was sure I had just replaced my radiator in May. I called our hotel for a suggestion on where to go and without hesitation the front desk clerk referred me to Aamco assuring me they were reputable and did good work, stating she had recently had her car repaired by them. They were just down the street and within minutes had the problem diagnosed… a failed radiator cap, about $ 35. They were so friendly, professional, efficient, and ethical! If only they were closer to home so I could have them do all the work on my car.