UPS Customer Center

The person who mans the center is very friendly and accommodating. I went here to track down a package. I had paid for two day delivery but the delivery UPS guy did not stay at my front door long enough for me to answer the door. He left a sticker saying he would try again the next day (with no shorter window of hours). The website was worthless for contacting anyone. It even did not show record of my package by the tracking number. (one-​star) I called the main UPS Customer Service numbers and got a guy with REALLY bad English. (one star) So I decided to drive to this center and see if I could get the package in person. He said «between 7:30−8 pm». He did call the guy who agreed to redeliver the package at my home (two hours later). I really appreciated the guy’s efforts though the whole episode was a bad experience for me.