Hi-Tech Import Automotive

I have taken my car to them several times. They have always been nice and clear with what was important and what could wait on my older Subaru. 13 months ago they replaced my left front axle. I brought my car to them this week complaining of a clicking noise when I turned. It turned out the axle they had replaced had started to fail. Despite having a 12 month warranty on the part they replaced it for free, eating the cost of a bad part from a supplier they no longer use. After talking to them in shop a few times I can say they care about their customers and their reputation. I have found my shop in the green mountain area.

I want to let everyone know that this place is not owned by the same people anymore. My significant other and his family went here for years and loved the old owners– the shop was reliable and honest.
However, it switched hands but kept the same name. The new owner is not as honest. I came in with a very basic issue– my door didn’t open from the inside (but it did open from the outside!). A colleague’s husband used to do my car repairs (but they moved out of state) but I called him to check. The new owner tried to tell me that I needed to replace the entire door latch ($ 450). However, that seemed fishy– I was told by my friend that if this was the case the outside door handle wouldn’t work either. I took it to another mechanic (Ralph’s Foothills Service) and they fixed it for under $ 100!
The mechanic I spoke to at Hi-​Tech also tried to nail me for a lot of add ons (for instance, putting some cheap windshield wash in my car). When I told them that I hadn’t asked for it, he got frustrated and said they would just pour it out!
Overall, Hi-​Tech quoted me with $ 856 in necessary work. When I took it to Ralph’s, they checked everything Hi-​Tech quoted and took care of the issues they saw for only $ 286.46!
I want everyone to know this so that you don’t get scammed.

Mary and George have been servicing our cars for years. They do a great job for a fair price. They keep great records so we always know what has been done in the past and what current services need to be done. They do not service domestic cars. Mary runs the office and is efficient and knowledgable. Highly recommend. Their shop!

So thankful they were recommended to me. My 02 Altima had a lot of work done at Firestone in FL before being driven to CO last summer. The brakes were replaced, the alternator was replaced along with the battery, the A/​C was tuned up and many belts were replaced. Of course this all cost $$$$$. Everything that had been «done» had needed to be redone. I have found them to be totally honest and fair with all the work. They tell you what you really need to have done and do it at a fair price with the proper parts. Although they get very busy, it is well worth the time to have them fix your car right!

This is a little Polish family run joint recommended by my bf’s coworkers. They only take foreign cars… so, Jeeps and Dodges, sorry! My Honda CR-​V was in much need of a tune up as I had my maintenance light on and another light in the shape of an engine. I also needed an alignment, well according to Midas, and my brakes were sqeaking. I just really wanted to find a trustable place that will tell me what’s really wrong with my car.
So I called to make an appointment (which is highly recommended for larger jobs, otherwise you can wait for an oil change). The lady who answered was somewhat abrasive and told me straight up alignment wasn’t needed. «But Midas told me.» «NO, you don’t need! Plus we don’t do that here» Well… okay I was unsure about this place. Anyway, I still went. She told me to be there at 7:30am on the dot or I’d miss my spot. Since this was just to see what I needed done, I couldn’t make a definite appointment.
She was right when she said they were busy. I got there pretty much at 7:30am on a Friday morning and there was already someone in front of me and then someone came in shortly after me. I decided to wait while they changed the oil and checked the car. There’s not much space but there was a leather 2 seater couch. I usually like to wait so seating is important to me. As I waited, the owner lady went on about how the mainstream chains rip customers off b/​c they just want your money while using cheap auto parts and how she’s been in the business for a long time, pay their employees more money, and really take care of their customers. I believed her b/​c everyone who came in, she knew their name and what was wrong with their car previously. I like that individual attention. If you can’t stand the rant, just zone her out b/​c I think they know what they’re doing.
Anyway long story short (thanks for reading, if you made it this far), they fixed what was wrong with my car (broken sensor, old brakes, need new tires), told me my alignment was fine, and even recommended some cheap ways to upkeep my car too. The oil change was more expensive than the mainstream places, so I think the way to go is get the oil change at the cheaper places and when they say something needs fixing (that is major) take it here and they’ll really tell you what’s wrong. They have my trust for now.