Walgreens

The pharmacy is always going above and beyond to help me. I love going here better than Walmart any day!

I decided to give this Walgreens a try even after reading the 2 bad reviews. Well, they are accurate. Dropped off 3 prescriptions, when I came back to pick them up 4 hours later, was told they could not fill 1 of them due to it being a compounded med. 2 problems with this, first why didn’t that get noticed when I dropped it off so I could get it to the correct place or a different med. Second, no call from the pharmacy at all. When I asked why I didn’t receive a call they told me they thought the doctor would have called me. Suffice it to say, stay away from this company, no customer service skills to speak of.

I had the worst experience today at this Walgreen’s. I had a prescription called in around 11am this morning. I arrived at the location around 12:30 expecting it to be filled. When I went through the drive thru, the woman at the window was nice and explained that it wasn’t ready, but would be in about 15 minutes. I parked in front of a «30 minutes or less» sign so I killed about 10 minutes getting a Redbox movie and sitting in my car. After going inside, I did some shopping and waited in line for the pharmacy, and was seen about 20 minutes after I’d originally gone through the drive thru. I was told the prescription still wasn’t ready, so I sat down and waited some more. Finally, 30 minutes after I’d been through the drive thru and 2 hours after the prescription was called in, they called me to the counter. The pharmacist first asked if I was «Panda,» and my name is «Amanda» so I thought it was a bit rude to be so informal. Especially seeing as he didn’t apologize… Then he proceeded to tell me that there was an issue with filling my prescription and that he’d need to call the doctor, but that «they were probably busy» and «it could take a while.» How do they expect you to pick up a prescription in 30 minutes or less if they won’t fill the prescription?
I asked if he could move my prescription to a closer Walgreens so that I could pick it up somewhere closer to home, and he told me that it was the doctor’s responsibility to move it. I thought that was strange, as I’d always switched them through Walgreens, but called the doctor anyway. I was sent back to Walgreens to switch the pickup location. I decided not to since going back to this location seemed easier, but it’s been six hours since my visit and it still isn’t filled. Completely unprofessional. I’m switching my year’s worth of prescription to a different location so I NEVER have to come back here again.

Very slow lines. Cashiers don’t know how to work the camputer. Last time I was there, I had a wait time of about 20 minutes.

Went in today and had at least 3 employees walk right past while I was being ignored at the photo counter. I even stood in line to request some assistance which never arrived. I will not be going back to this location and will do my best to avoid Walgreens all together now :(
No customer service= NO CUSTOMERS.

Horrible manager, horrible staff. Wow, the best answer this woman gave me is a shouders shrug and «I don’t know.» I returned something last week and the cashier look very annoyed by it, she threw the stuff I just returned across the room and it made very loud noise (near by the tobacco display). Whenever I walk in I feel like no one like to work in this place. Cosmetic stuff that go on sale is ALWAYS empty, even when I came to check on them the same day they go on sale. Why? How?

It’s no secret to anyone that knows me that I’m TERRIFIED of the dentist. Dr. Chad (there’s two Parkers in my dental office, father and son), gives me a prescription of four Valiums each time I come in. Yes, for a teeth cleaning. Now you are left to wonder what happened when I was young…
Let’s just say that one dentist who was not a dental surgeon (although he spoke Chinese, which seemed to be the most important thing about a dentist to my mom) pulled my front tooth after a root canal (was nine). Then years later pulled it out along with my wisdom teeth at 17. I only had two on the bottom — ALL three teeth came out at the same time. I guess the dentist decided I needed to go on a diet. He also thought I didn’t understand Chinese while he and his wife/​assistant we scrambling around looking on the floor for part of one of my wisdom tooth after it had snapped and he dug around in «hole» for 30 minutes and couldn’t find it.
So yes, I am a wimp and need Valium. But at Walgreens, they charge $ 11.92 for four of them! REALLY??? I gave them two stars because they have a drive thru service. But the price was outrageous. Once they stopped taking Tricare, it went from $ 1.62 to $ 11.92? And I that if the medication didn’t cost as much as the co-​pay, you just pay the normal price. I checked the receipt — it wasn’t wrong.
This infuriates me, since I am not allowed to drive or ride to the dentist on Valium so I have to walk. This is the policy of the dentist’s office, but it’s a smart one. Walgreens was on the way to the dentist. So I used to pick it up on the way there, take it right away, and when I got there, be ready.
This doesn’t encourage me to go to the dentist. But I will keep it up, since I don’t want gross teeth falling out of my head. And did you know that gum disease leads to heart disease? It’s true — that’s why flossing is so important. I love my dental office, but I do really despise Walgreens for making it so much harder for me to go.

This Lakewood location of Walgreen’s has been around as long as I can remember. okay, maybe that’s the early 90’s.
It’s on the corner of a very busy intersection (Bridgeport) and so it can be a bit tricky to turn in/​out of unless you happen to catch a slow traffic time.
My mom wanted to come buy some soda which they were having on ‘sale’.
I noticed signs they had posted everywhere which stated they had a ’30 minute limit’ on all parking. I found this to be quite strange as the parking is quite ample and I didn’t think they had parking ‘issues.’ My husband joked that maybe people were leaving their cars but they don’t have bars or other places nearby which would cause people to abandon their cars for longer than 30 mins. But moving on.
The store is a smaller location (since it was built about 20 years ago) and so the selection is often limited.
There seemed to be a lot of people re-​stocking the shelves in the food/​photo department which always annoys me. Do that stuff when it’s late at night and you’re closing or when you don’t have a busy store. Don’t do that when you have people trying to shop ‘around’ you and your boxes!

Slow drive-​thru on occassion.