Window Universe Cleveland

To start our search, we set up a in home quote with one of the overly advertised companies originally and it was disastrous (3 hour) experience that left us discouraged and we almost gave up on the process completely after that night. I am so glad we kept our next appointment with Window Universe! Chad came over and was there maybe an ½ hour tops and left us with an easy to read, itemized quote. The quote was well within our budget and was so simple that we could have even calculated the cost if we decided to split the job, take out options/​upgrades, etc. Our install occurred over the last 2 days and I am very impressed with the work, these windows are beautiful and I am so happy with the way they made my house look from both the inside and from the curb! The installers took every precaution to leave the work areas clean when they were through. I highly recommend others look into Window Universe Lakewood!

Our new windows all have a draft between the sashes and frost forms on the inside of the glass in very cold weather. A real disappointment.

I have had three estimates for new windows in our 108 year old house. Yes, some of our windows are that old! In an old house getting windows this can be tricky to keep the antique look intact. It’s costly too. We have 22 windows to replace and that doesn’t include the kitchen since those are somewhat new. Sam at the Lakewood office gave us a great price considering what the other offers were and lots of time to weigh our options – no hard sell tactics. I really appreciate the fair and informative way he went over our options. He gave us a clearly stated estimate without hidden costs or inflated offers of discounts that would disappear in the final offer. I would suggest getting an estimate from Window Universe to anyone who is looking for new windows – from just a few to the whole house. When the windows are replaced I’ll post again to let you know how the final product looks.

I had Andy come out to give me an estimate on replacing a door. He was prompt and very informative about what had to be done. The products all look excellent and I will consider using them in the future!