Able Concrete Inc

I shopped around for my porch replacement project, and received quotes from a number of contractors. I chose Able because I expected a bigger, better name to give better service, even if it cost more. I was wrong.
The work itself was good, if not excellent. But I had a number of service related issues (delays, property damage, etc) that leads me to the conclusion that I would never select Able for any future work.
The salesperson was professional and informed. He arrived on time and gave me an immediate quote. I submitted a signed contract along with the down payment, and waited. And waited. Weeks later I discover the check had been cashed. But no work, no call, nothing.
Then after I called them, they told me it would be done within 5 days. The next day, the porch was removed. And then I waited. Two weeks later, I called and after getting bounced around a bit, talked with the scheduler, who started off the conversation with «What’s the matter? It’s not like the house has only one door.» Then after realizing he had insulted me, apologized and said the work would be done in the next two days.
It wasn’t. It took another week.
Yes, once the work was done, it was good work. But in the process, they destroyed my front lawn, which I was promised would not be driven on, and two landscaping beds on each side of the porch were torn apart.
All the time, the house has been for sale, and I wasn’t able to show it because A) it didn’t have a front porch and who wants to buy a house without a front porch, B) the house has no appliances because I couldn’t get them in the house due to the front door being the only way to get them in the house. And now the front yard is destroyed, with little hope of getting seed started this late in the year.
But to top off the whole situation, I have to say, I’m not at all surprised to report that since the work was complete, Able has called me for the final payment twice a week.
Do as I say, not as I do, I guess.