Freightliner & Western Star of Laredo

NO ISSUES HERE! Got is going pretty quickly for being a dealership! Have seen not a single positive review of this place when looking them up, everyone complained of extremely slow waiting times, we had no choice but to come here TA couldn’t fix an EGR valve, can’t drive to another city either. They have a small lounge area, but they do not allow pets, which I find annoying, most us drivers have a pet or pets with us on the road, they can’t expect you to sit out in the 95 degree weather with your pet., but thankfully they allowed us to bring our pets inside, as long as they were in there carriers, (small dogs) A good variety of hotels down the road, there’s a few that will come get you, taxi ride isn’t awful, under $ 20, most hotels are under 4 miles away.
Day 1: got here 1pm, waited until closing and had to leave so stayed at Pilot, 5 trucks ahead of us at this point
Day2: got here about 7:50am, told only 1 truck ahead of us, got pulled in about 5pm. Close to 6pm they tell us they will be able to have the truck ready to go on about 30 min! They close at 7 so we were very thankful and excited they were going to have us done by closing!
Really don’t see why Google reviews all the people that reviewed left poor ones, I guess it depends on exactly what is wrong with your truck/​vehicle, if parts need to be ordered and how many other trucks are ahead of you! Staff here is pretty awesome too!