Arby’s

Its an Arbys, but then not all locations are equal. This one did job at maintaing a better then average level of quality and service for las vegas locations.

I’m a Arby’s fan, but I dont eat there much. When your roast beef has a rainbow it not fresh. Also I typically like eating at busy locations since the food rotates more often. Went to this location several times I love the Ruben but the last two times I got an attitude from the workers and my bread was wet and soggy. A slapped together sandwich. I loved this place and wish they set higher standards for their food and employees.

I’m so upset by what I just experienced here today. They were obviously very very busy. They had a brand new guy at the cashier counter inside all by himself. He was very very nice and kept apologizing for the wait. He was very polite and kept a smile on his face. There was a lady with light reddish blonde hair who was running around everywhere like a chicken with her head cut off. She kept coming up to him frustrated and telling him why didn’t you do this that or the other thing. He would give a very reasonable answer and she was just throw her arms up and yell at him in front of us (made me very uncomfortable). He would apologize to her and say he would remember for next time. When they yelled out what I thought was my order since my receipt didn’t have my order number on it, I walked up to inquire. I said I think this might be my order and tried to show her my receipt. She completely ignored it and said okay this is your order. I said but there is no fries… She told me «he didn’t ring you up for fries.» I tried to explain to her that he did and that it came with the meal that I had ordered and that I even watched him press the button for them. Before I could explain that he did and did a good job she was like «WHAT SIZE!» I was baffled and couldn’t get out what size in the time she wanted and she yelled it again «WHAT SIZE!» Seemingly very annoyed. I said medium and she picked up a cup of them and threw them on the platter. She was so rude to me and was so rude to all of her employees. Other customers in my general area were commenting on how rude she was to the young man behind the counter and just in general. She shouldn’t be training anyone. I’ve worked in fast food and if your don’t have the composure to handle the big rushes then you shouldn’t be a manager. Absolutely horrible. I guess the food was good at least.

This is the best Arby’s that we have ever been to. The customer service is spectacular. The food is ALWAYS, fresh and hot. One of the workers, I think her name is Cecilia, just gave us the best customer service I have ever had I las vegas. We will always come back. I highly recommend this Arby’s.

I read the other reviews on this arbys and had a better experience than most I guess.
I went in to order planning on telling them it was a ‘to-​go’ order planning on sausing up my sandwich and having packets of sauce left over if needed, and then leaving.
I stayed because the guy at the register was nice and also gave me a lot of horsey sauce. The fries were also hot and fresh.
The dining area here is terribly outdated and felt like a grandmas house. Aside from that someone at least took the time to clean it and make it look nice. Overall its not a blad place to stop at.
I can definitely see why people get angry at the sauce packet policy and them being stingy with them. Luckily that didnt happen to me.
EDIT: the speakers got turned on during my visit and the quality BLOWS!!! Filled the dining room with AM quality radio. Get it together arbys.

They do NOT give sauce, double check your bag! Asked for a handful, got 1 per sandwich! Dorkwipes.

I get coupons in the mail for Arby’s so I like eating here when I have those. Some sort of deal is usually going on like 2 for $ 5 or 2 for $ 6 on the more popular sandwiches. I saw a new «snack ‘n save» menu where certain menu items like jr bacon cheddar melt, mighty minis, jalapeño bites and several other things that all ranged from $ 1 — $ 2.99. I like the reuben w/​o kraut when it is on special but usually order between the beef n cheddar with a sesame seed bun or the French dip and swiss. No matter what I order I always ask for a side of au jus to dip my sandwich in and it is killer good. My wife loves the arbys sauce but I think it is so nasty. Just give me the roast beef and some liquid cheese and some au jus and I’m good. this location has a drive thru and the employees are always nice. The inside is clean and roomy.

HORRIBLE!
We got a late night dinner there and everything was horrible. First, it looked like it was closed. I am sure that the employees do this so people just drive away (I wish we did). Our order was wrong. Cold and super greasy fries.
and the chicken sandwich was RAW! If you think it’s a pain to cook chicken late at night because it takes awhile SAY YOU ARE ALL OUT! But never rush it.
This place needs to either be under new management or torn down. Start over with a place that gives a damn.

I’ve been to many Arby’s and this was by far this worst I’ve ever been to. I ordered through the drive-​thru and elected to wait for a chicken sandwich to be cooked however, it was in fact not cooked all the way through and I nearly puked biting into the middle of raw chicken. The fries were the burnt leftovers sitting for hours I’m sure. I will never be returning to this location.

Hey arbys explain this to me…
I went through the drive thru… mistake. When I ordered 6 meals and request a big handful of arby sauce (love that stuff) I get 4. What’s the difference with 4 and a big handful? A lot! We use it on our sandwiches and fries. I use more than 4 myself. I ask for more and they give me about 4 more. He gave me this irritated look like I was bothering him. IT’S YOUR JOB! If you hate it, leave it. He informs me that I can only get 3 per sandwich (3×6 =18 right?).
If I want more, he’ll have to charge me. I just spent over $ 40 at ARBYS!
The last time we ate there, we had to search for a table that didn’t have garbage on it. I went to the register to ask for a rag so I could wipe off the table, the girl gave me the rag… that was a hint. All the tables are dirty. Someone who «works» there should clean them.
Anyway… if I order the same meal inside, I can get as much sauce as I want from the pumper. Why charge me for sauce when I’m messing up my own table?
Terrible service. Terrible eating conditions. Terrible policy on sauce…
–SAUCE NAZIS–

My co-​worker and I decided to make a change for lunch today and hit Arby’s. We’re not strangers to Arby’s but I wouldn’t say were regulars either so we decided to take a look at the online menu. I found a Market Fresh Farmers Chopped Salad that looked pretty good so decided to order that. When we arrived at Arby’s they tell us they don’t have any such salad. Now with Yum brands at least their restaurant websites will tell you «at participating locations» this Arby’s location offered no explanation. Now because my co-​worker and I split the bill for lunch when we return to the office amongst each other a receipt is required to do so. Well no receipt either. If that wasn’t enough, when it was time to dig in and eat we also discovered that the Arby’s sauce we requested was non-​existent… My alternate food choice was amazing but the service and experience. meh.