I know, I know five stars, but before you throw it away as a random act of kindness, listen to this… I went to the bank around closing to deposit a large check. Little did I know that the amount was over the acceptable limit for immediate deposit. I made the mistake of using a computer to do my banking, ATMs, who needs them? When I realized my error, I went inside to speak with a teller. I went to the first teller who told me, sorry there was nothing that could be done, but before I could leave with my head down, Courtney, a teller at another window called out, «one moment, let me see what I can do». She was very patient, very kind. And after trying to resolve the issue herself, she called over Linda, the branch manager. It took but two minutes to turn my frown upside down. Do yourself a flavor, if you bank with this company, use this branch on Cactus, you’ll leave feeling like you own the place.
Chanet K.
Place rating: 5 Las Vegas, NV
Came in to this bank to wire money. The teller we spoke to was nice and referred us to the banking Manager Linda. Linda did our wire transfer and helped us order checks and change our address. She was very nice, professional but what really made us feel so comfortable was that she was so easy to talk to! I felt like we known her forever lol. Very pleasant lady and made this visit memorable for me and my wife. We will definitely be using this branch for our banking needs.
Johnathon P.
Place rating: 5 San Francisco, CA
Elaine Wynn banks here. Floyd Mayweather banks here. George Maloof banks here. Welcome to a bank in Southern Highlands I suppose… All that aside, this is by far the best Bank of America out there. The tellers are all wonderful, kind, and helpful. The space is beautiful– new, clean, and they have a lounge. This BofA is awesome!
Cole N.
Place rating: 4 Hays, KS
Easy review, very simple. Tough to say a whole lot about a simple deposit at a non-peak time. They always seem to be efficient when I come in. Walked to the counter, started filling out my slip, walked straight to the teller window and she knocked out my transaction in about a minute, with some cash back. About 16 – 18 months ago(in my guess) they put up the glass(bulletproof I again guess) in between the customers and the tellers. Seems very secure to me, the glass in my estimation is about an inch thick, so all you would be robbers, beware!!! haha :) Side note: Appears $$$ Mayweather banks here too, he rolled up as I was walking out with a backpack full of what I can only imagine would be rolls of cash. His driver was standing next to his Maybach($ 500K) and then an identical car rolled up which I can imagine is his matching second car, just in case something happened with the aforementioned backpack. Crazy how much money people have. He needs to fight Pacquiao soon so he can buy another couple cars and flaunt his riches to us commoners. 4 stars, solid bank in my opinion
Cali C.
Place rating: 4 San Jose, CA
Usual bank business, not as busy since it’s in «Southern Islands» ha haa