Battery Source

I called before hand because I had no clue about a battery and they knew exactly what I needed and the price was great

I stopped into Battery Source Saturday morning to buy a new battery for a Samsung Note cellphone. I had found the battery on the Samsung website for $ 15.95, but I wanted to get it right away. The unfriendly young man working the counter took the battery from the shelf for me and told me it was $ 39.95 plus tax. When I said that was more than I expected, he put the battery back on the shelf and walked away from me. I hadn’t said that I didn’t want it, only that I was surprised by the price. When I asked if there was a difference between this battery and those found online, he responded with «I have no idea what you are looking at online» (sarcastically adding «sir» as though that makes his bad attitude more professional.) I started to the door, but then I told him that I had been referred to the store by Best Buy with the assurance that they were very helpful. I did not think he was living up to that recommendation. His response was «have a nice day, sir». There are tons of places to buy batteries. If a store wants to charge double the price, the least they could do is to offer professional, courteous service.

Once again found myself in need of a replacement battery for an older phone. The battery source had it in stock at a reasonable price. Their staff was professional, courteous and very knowledgeable. I highly recommend them for your battery needs.

Jackie at The Battery Source and her team are absolutely superb. She found the item I needed and then took the trouble to make sure I knew how to utilize it. Forget the bog box stores, this is where you need to go!

Great place, local owned for 25 years and very friendly/​helpful. I found it after the radio shack closed on Charleston and Decatur and glad I did. It’s next to the old circuit city on Sahara and Decatur

They were very helpful to find replacement battery. It was cheaper than online and i know i got the right stuff. Thanks

My first time at Battery Source and Jackie was very helpful. I had no idea what size batteries I needed and she knew exactly and changed them out for me. I will definitely be coming back here. Thank you Jackie!

I was referred to battery source by my cell phone provider. Was that the best referral ever??? Yes it was!!! Jackie helped me find a new battery, explained to me why my old battery had swollen and suggestions to keep my new battery in great condition. Customer service was second to none.

In the end they couldn’t help Johnny 5 out here, but they have just about any battery you might ever need… or they can get it.
I have come here several times for both weird and common battery needs. They have competitive prices and all the hard-​to-​find batteries I have needed.
On my most recent visit the associate was quite helpful. He changed out a key-​less remote for a vehicle and also went out to the car with me to re-​sync the fob… this saved me several minutes of looking up how to do it in the owners manual. This is the usual level of service I have experienced here over the years.
They are a handy business to use, especially when you find yourself in a battery bind.

I wanted to take a moment and thank Miss Jackie at «The Battery Source» located at 5015 W. Sahara. Not only was Miss Jackie knowledgeable but she was kind and very patient. She took extra time with me to trouble shoot my situation and helped me come up with options for solving my issues. I felt as though she genuinely cared about my situation and not just about making a sale. Her diligence in problem solving benefited me greatly. I highly recommend seeing either Miss Jackie or her daughter Michelle every time you need any type of battery as they have every size, shape, and volt available right there on location. Finding a business that actually cares about their customers is rare in social climate and «The Battery Source» is one of those rare gems worth giving your business too.

Found Battery Source to be very helpful and knowledgable both over the phone and when I arrived to make my purchase. Never new of this place until Verizon told me to go there to find one if there batteries. Easy to find in a good size shopping center off Sahara and Decatur. They even checked the phone itself to make sure it was the battery itself before I wasted my money. Also, there prices are very reasonable, in my case 9 $ cheaper then Verizon quoted me.
I would definitely check this place out if you are looking for a new battery.

This is a mixed review. On the plus side they have every kind of replacement battery you could ever need for your electronic toys. It’s definitely your one stop shop store!!! Make sure you deal only with the manager/​owner of the store. Other staff members are not as knowlegble as to what you may need. They simply look it up. Stock item may have multiple choices. Also some employee’s are not very skilled in removing battery covers. One employee was observed banging it on the counter. My suggestion is you remove the battery cover if you can.