Bone & Joint Specialists

It matters not which location, Dr Steven Sanders and the staff so very RUDE! He talked ill of my previous surgeon who has taken leave at this time.

*update*
I increased from 1 star to 2 stars, since their office took interest in following up, at least.
One clarification is that I never asserted that Dr. Rosen himself pushed the surgery to bill the insurance, but this is the general attitude of most doctors I have come across.
My disappointment was definitely the staff and their unprofessionalism, which did not make me feel comfortable at all.
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Run!!!
Went there after a sports injury for my husband. We had the ER diagnosis of a partially torn Achilles’ tendon but we had no x Ray because the ER rep forgot to include them in our packet.
They insisted that we take X-​ray again and since we have insurance and it was only $ 15 we agreed.
They never ended up doing the X-​rays and the doctor started pushing right away for surgery. (They almost scheduled it!!!) When my husband questioned him on it, then he starting backing out of it, and admitted complications from the surgery for a partial Tear would outweigh the benefit. Okay asshole so why even propose it?
I asked them why was I charged for X-​rays they never ended up doing so the only person who had a brain and some manners, Michelle, refunded the card and apologized.
Everyone else was cussing in Spanish and treating us like we were a burden for asking questions.
Yes, cussing in Spanish. Wake up yo… It’s a doctor’s office, not a party.

I had a very different experience at this office. The wait time was short, and the front desk helped me with my registration. The staff could not had been more courteous. My appointment was with Dr. Rosen, who was very kind, and listened to me about my problems with my hip. I will recommend this office to my friends.

This place is the worst, did all the tests, mri and for 4 months they did nothing ! Except bill
I had to ASK for a brace and dr. Mendez said my boyfriends leg was too big (for a custom
Knee brace?) finally agreed only after using his supplier humm that coupled with Kristy his incompetent sidekick who is so busy worrying about lunch then getting the prescription correctly ordered and the office manager saying they don’t care about patients each dr is their own business we agree with the other one stars stay away.

When I was admitted to the UMC Trauma Center for a life threatening injury, my treatment included orthopedic surgery. The surgeon assigned was from this Bone & Joint Specialists medical practice, so my follow up visits have been to this facility. I am very comfortable with the surgeon who is treating me, but their office staff seems to be incompetent in several areas. Recently, the office staff was supposed to call me with a location and appointment time and date for an MRI… They have not called me, as promised and my calls to this facility are met with terminal hold times.

Well if you have to go somewhere this is not the place. Used wrong insurance spent 2 hours waiting then another 15 minutes for a five minute look see.

Last week we went to the «Bone & Joint Specialist» and we were extremely disappointed and treated poorly. The front staff was incredibly rude and unprofessional. People go there because they are hurt or injured. Many people do not know the steps or procedures that they need or have to go through when first going to an orthopedics This place was so angry and talked down to us as soon as we stepped inside the front doors. It is unfortunate that people would treat patients this way at a business, and when they are seeking medical treatment. We will NOT be returning here, and we will not ever recommend this place. There are several other reasons such as the nursing staff, doctor and X-​ray technician that also make us not want to return to this office. We strongly recommend going somewhere else where you will get good professional advice, and be treated like a valued customer, or even a decent customer. We are letting the hospital know that their recommendation for us to go here was NOT a good one. (We wish we would have read the reviews below before we wasted our time/​day at this «Bone & Joint Specialist». We would have known better to Stay Clear of this place.)

I wish I could give them NO stars but don’t have the option. This please is so unprofessional. Would not recommend. Make you wait for hours for a five minute consultation. All the staff is rude and act like they are doing you a favor. Gosh they are working!!! Suppose to do there job. They have a job because of patients. While in the room waiting for over a hour. They where just there talking about there outgoings and holidays instead of patients. Is ridiculous

not helpful and I am not recommend that office. I called in the morning and told her that I need prescription and maybe I need appointment, she said I do not think you need this appointment I will call you back and never did. It is not professional. She just waist MY TIME. Finally (when I called again) doctor said he need to see me and he can do it in 2 weeks. I WILL NEVER GO TO THIS OFFICE AGAIN

Everyone that I have encountered here is wonderful. Dr. Elkanich is friendly, always took his time to talk about my concerns, and most importantly, performed a successful surgery on my back. Jocelyn, his PA is also wonderful. The nurses are all friendly and caring. I did not have a ton of interaction with the office staff but the little that I did have was pleasant. I have been here several times and only had a long wait twice, to me that is not bad. I would highly recommend Bone and Joint Specialists to anyone needing an orthopedic surgeon. Back surgery is a scary thing to face and they made me feel very comfortable.

i recently moved to las vegas from arizona and dr. mendez was recommended 2 me. I really don’t know why the other reviewers posted such negative reviews my experience w/​the office staff, paraprofessionals and dr. kirk mendez was really good. i found the staff 2 b very polite, friendly and professional. dr. mendez performed arthroscopic surgery on my right knee 12/​27/​2012 and i am very pleased w/​the result. i had to have fluid drained off my knee, which is a common problem for me after surgery, and had the pleasure of meeting alex one of the surgeon assistants who drained the fluid from my knee and performed the procedure very gently and painlessly. i WILL DEFINITELY USE them again.

This place is such a joke! Staffs are rude, unprofessional (especially the short blonde chick with the glasses… she talks to you like your 5 year old kid n I didn’t like that at all) I had to drive 45min to get there then I waited for about an hour to hear that nothing’s wrong with my MRI results and paid $ 20 co-​pay wihch is higher than family doctors. when we were done no one told me anything I was left alone on the room so I left then that blonde chick follow me out to my car to tell me i didn’t check out n i just walked out on them. next time tell me what i am supposed to do after doctor said «See u later have a good day» wait! there won’t be next time.

If you can stand a cold and detached doctors… then this group is for you