Bose

TLDR: intimate setting; friendly service; variety of products at outlet prices; test stations available
Bose is known for their sound. Just try their test stations out. Please use the provided alcohol wipes and built-​in trash receptacle though. Once you put those puppies in your ear, you’ll know the difference as to why you’re spending $ 100 more for those weird-​looking earbuds that fit around your auscultation organs. Some stations even allow you to connect the headphones to your own music so you can hear the clarity and improvement. The try-​me stations are the first thing you see when you walk inside the building. Around the corner are wall-​mounted TVs and a set-​up living room so you can feel the difference. I’ve visited a couple of times and have been friendly greeted a couple of times. It’s kinda like the Apple or Microsoft store, people check-​in but mostly leave you alone unless you seek out help.
I finally bought a headphones set on Black Friday and was more than happy with my $ 59 purchase. They have a one-​year warranty at any location with no receipt or box necessary. They just need the serial number written on the headphones, which makes confident gift-​giving a breeze. I’m happy with my experience at Bose and am looking forward to visiting soon.

I came in not interested in anything. And then when I found my mini speakers I was in love. Tried to find someone to help me with questions and the girl was so quick to answer and help another customer. I still had more questions and wanted service. She came back and brought me to the product I wanted. Then gave me to another guy who helped me a little bit but didn’t look interested in helping me. He would help other customers as I still needed help. After deliberating about my purchase with my boyfriend (not an employee), I decided to buy it and got a hold of the guy. All the employees looked surprised that I was about to make this $ 250 purchase… Moral of the story here people, don’t judge a girl who looks like a little kid. I’m a manager of a store. Needs better customer service… Oh and when I did purchase it, the guy messed up my order and over charged me and re did my purchase. Had to do a return. Then buy again. What a hassle. But nothing against the product, I’m in love with my mini speakers!

Even during the great rush of holiday shoppers, thanks for the attentive service!