Brooks Brothers

I purchased a suit from this location and the hem in the right pants leg came undone after wearing them only twice. This was unacceptable as I was attending a wedding in Texas and needed them for the occasion. The only saving grace about this store in particular was the timely and helpful staff. If only the product quality and service were of the same caliber… Oh well. Needless to say I won’t be returning to this location.

My BF and I went on as a much needed emergency shirt, all the men’s wear shops were running small and very expensive. we ended up walking into this store where we were Greeted with energy and enthusiasm. The gentleman at the front was so energetic, and friendly, he closed us on a 60 $ (on sale) shirt. I think we paid for the experience more so than the item itself. We will defiantly be coming here again.

Do not ever shop here beware!!!
I went to the Brooks Brothers at Caesar’s Palace forum shops and was very disappointed in the staff at this location by comparison with Every other brooks brothers I’ve ever gone to in my life. I have spent well over $ 100,000 this year shopping with Brooks Brothers. I have never been treated so disrespectfully in my life trying returning any item which I had a receipt for that I bought only two weeks prior to this day with cash, they did not want to return the item at all, and because I was saying I have the receipt please return the still tagged unused item and give me my money, they were telling me I had to leave the store immediately before they called security on me. This Is the worst experience I’ve ever had in the history of my life returning an item that I gave them a receipt to and that was only $ 70. Shame on the company for having this pathetic staff no customer service whatsoever. I am thinking of never buying and products from this company ever again and letting all my friends & Family know what a messed up company brooks brothers has become!!!

here is my actual credit card request to rescind my Brooks Brothers transaction:
On 1÷20÷14, salesman (left blank) told me that the pants, they did not have in my size in, could be shipped from another store. I paid $ 75 for that order. Now, 10 days later, I have not even received an email about the status of my order. I am a regular Brooks Brothers shopper and my name can be sourced from BB’s computers. Now 10 days later, I spoke to national Brooks Brothers customer service and they said they could not view the order and directed me to call the store. I called the Las Vegas store. The telephone rang for two minutes without even a voicemail. 5 minutes later, I called again and the salesman said he could not view the order either and I would have to wait for a day that the original salesman came in. Today’s salesman didn’t even care enough to ask for my name so that the original salesman would know there is an open issue. It was a total kiss-​off. Obviously, Brooks Brothers has weak record keeping. I believe the $ 75 portion of my order was lost and I am requesting credit for this amount

Located in the Outlet Mall on Las Vegas Blvd. This was a pleasant surprise to find a Brooks Brothers Factory Store in this mall (let’s be honest it is not as swanky as the outlet mall downtown). This is the place to go for your glad rags at a reasonable price without looking ridiculous, yes Ed Hardy I am talking to you. So I say stop by Dress Sharp and Live it up, you are in Las Vegas for cryin’ out loud!

Don’t come to this snobbish place. They do not want to help you out unless you are going to wear a suit going in. They will ignore you, unless you walk in with a suit. For some reason, the sale associate thinks they all make seven figures and too good to help someone out.

Great store, especially for the services of Mr Maurice Jordan, who went above and beyond the call of duty to get me a Black Fleece item that they did not carry in the store. I wish my local BB store had salesstaff as on the ball as Mr Jordan. This store is always on our list to go to when we are in town.

I will be traveling to Oaxaca to see Thomas Jefferson at the end of this month and I usually try to surprise him with something he can’t get down in Mexico… since he teaches 6 days a week down there he wears business attire ery’day! so to Brook Brothers I go in search of maybe a nice shirt or tie to add to his ensemble.
Great selection of just about EVERYTHING you might need for your Man. Excellent customer service was given by Ulises I was looking for distinct cufflinks… Brooks Brothers is traditional, Thomas Jefferson is NOT! hehehe so I did not find what I was looking for but Ulises suggested I try «Pinks» so off to there I went.
Shirts of every colore TIES of every color a HUGE array of traditional, conservative cufflinks. If you find you are in Vegas and your luggage did not arrive with you come to this place I guarantee you can replace anything. Keep in mind it won’t come cheap though.
Respectfully Reviewed

A great place for classic American menswear. The staff at this location is exceptionally courteous and friendly — going above and beyond my expectations to find what I was looking for.
It would be great if they offered local discounts.

This is the nicest BB store I’ve ever been to and it won’t disappoint. The staff is friendly, knowledgeable, and very helpful. The selection is epic.
The store is very comfortable and easy to browse. They have an on-​site tailor as well. I have them ship things home for me and they are packed amazingly well and with obvious care.
The only downer is that BB stuff is a little pricey, but my experience with their products as that they are worth the price.
BB has an outlet in the area, but they sell a lot of «346» branded items which are their outlet line. I bought a few before getting them home and realizing there were some significant differences between them and the regular store products. It’s not bad — just not the same. Hit the outlet for slightly better than sale prices on a lot of items, including ties.