Popped into this Brookstone location the other day looking for a snazzy flashlight to send to my Dad for Father’s Day. PSA: Just because you saw it on the website, does not mean you will find it in the store. I found out this fact the hard way. I was a tad annoyed that the flashlight I had found online was nowhere to be found in the store, but I suppose I understand. I ended up leaving with nothing, but this really is a neat little store. There’s so much cool stuff that you’d never think you would want/need. You could easily find a gift here for any type of person in your life(boss, spouse, friend, etc). This location must not get a lot of traffic because the two girls working in the store were hawking me the entire time.
Diana G.
Place rating: 5 North Las Vegas, NV
Went to the one in on Green Valley yesterday. It’s been open 30 days or do. The people and costumer service was great. The manager I believe she is was very knowledgeable I love their products. Try the chairs.
B R.
Place rating: 2 Pomona, CA
My previous review didn’t save. But just know that the supervisor I believe Christina or something like that was not very pleasant and friendly, however the two new staff were very helpful and engaging. The supervisor was very short and what appeared to be annoyed with our questions and having to assist the new employees. We wanted more information to purchase one of the massage chairs and when we asked for a pamphlet and more information on the items the Supervisor once again very short and unpleasantly told us to go find the information online. Needless to say I won’t be buying a massage chair from that location. Unfortunately, the two new helpful employees won’t make any commission. The gift is supposed to be a surprise for my dad. I only want the best with the best customer service. This was last weekend inside of Planet Hollywood.
Darrell K.
Place rating: 3 Seal Beach, CA
Located in the Miracle Mile shopping center is a typical Brookstone, no better nor worst than any other its chain. Fun to browse and typically I walk out without making a purchase.