This Burger King is located on the North side of Las Vegas, near the Decatur Ramp for the I-215. I went to this establishment during the evening on a Friday. Atmosphere: Flashy and Modern! I’m not even kidding, this is one of the nicest Burger Kings I’ve ever been to. I’ve only seen these types of Burger Kings on YouTube that are located in other countries. There are many places to sit, and it looks like there is new furniture around the restaurant. There are two touch screens installed next to two tables that let patrons play games as they enjoy their meal, both of which look totally cool. Service: Polite and Quick I got my food within a reasonable amount of time. The cashiers were nice to me when I ordered my food and called my number out clearly. Food: Not as bad as I thought it would be I had a chicken sandwich combo, which included a small drink and a small order of French fries. The chicken in my sandwich was nice and crunchy, but had a slight taste of grease on it. The fries were pretty good and it’s always cool to use the Coca Cola Machine. Overall: Good time! I would come back here just to hang out on the slick new furniture and technology. I have to remember that Burger King is a family place. There were several children present when I entered this Burger King, and if it wasn’t for their parents nagging at them, my dining experience might have been a little more peaceful. For a Friday night, it wasn’t as busy as I thought it would be.
Jill D.
Place rating: 4 Las Vegas, NV
The cleanest BK I’ve ever been to. Nice employees. Kids area clean, too.(Didn’t smell like dirty feet!) only thing is, there wasn’t anything ground level for smaller kids to play with.
Jim S.
Place rating: 1 Las Vegas, NV
When you buy 4 Whopper meals you expect when you drive home to have 4 whoppers in the bag. NO not this time we got 3 Whoppers. But the girl at the window winked and assured us it was all here. Guess i wont be eating lunch today.
David P.
Place rating: 1 Las Vegas, NV
This place will kill someone. The graveyard shift is slow and doesn’t know how to cook chicken. They gave me an order of chicken nuggets that was still raw on the inside. I don’t even want my money back I just want them to learn how to properly cook food before they kill someone.
Shawna C.
Place rating: 1 North Las Vegas, NV
The service is always slow. Staff needs to be retrained. I can not stand going to tgis location. They either do not have ice cream or the icee machine is down. Drive-thru is almost always a bad experience here.
J R.
Place rating: 3 North Las Vegas, NV
Every now and then I just get a hankerin for a whopper, happened to be out running errands and grabbed myself a sandwich through the drive thru. Staff was super friendly and fast.
Sandy Z.
Place rating: 1 Las Vegas, NV
Very poor management. The last time we are there after 2 other failed service meals, they turned the lights off in the play area, gave me the wrong fries after I specifically ordered satisfies, then charged me more. Rude. Even my 7 year kid never wanted to return, no wonder the play area was empty on the other visits. Not one staff member smiled.
Christen V.
Place rating: 1 Northwest, Las Vegas, NV
I am giving this location a 1 star because of the awesome nite crew they have. I am here during lunch at the moment, and as usual the staff here are incompetent and straight rude. None of them know the menu and they dropped a stack of cups on the floor … And still served it to the customers. They rolled their eyes at me when i told them i dont want the dirty cups out loud. Hmmm… I should call the BBB and Health Inspectors on them.
Max M.
Place rating: 5 Las Vegas, NV
I just want to give credit to the young lady who was working the drive thru cash window today, Fri. Aug 8, 2014 @ 11:49am. I wish I got her name because I want her to be the one to get all the praise. I was at the drive-up, waited a little bit, she came on, apologized for the wait and took my order. When I drove up to pay, she greeted me with the warmest smile, handed back my change in the way all should… coins first, then paper money so I don’t have to try to balance while getting it back into my car and then Thanked me, said have a great day… ALLWITH A SMILE… I hope her supervisor or someone in the Burger King organization gives her the recognition she deserves!!!
Brenda M.
Place rating: 4 North Las Vegas, NV
We have stopped by this location quite a few times and it is usually pretty good. The service has always been great. I surprised by the bad reviews. It is SO much better than McDonald’s!
Troy M.
Place rating: 2 Centennial, Las Vegas, NV
The new high tech touch screen drink machine ran out of regular coke and dr. pepper. Poor planning.
Cesar G.
Place rating: 1 North Las Vegas, NV
on Thursday the 15th of August at approximately 8:30 pm I placed an order of about a dozen burgers for my pee wee football team and I was short on my order, .I guess counting burgers isn’t a part of customer service now at days, maybe a little basic math course should be included in the hiring process?
Jon B.
Place rating: 1 Las Vegas, NV
I will not return to this burger king Ever! Being new you would think they would have a higher standard. The forgot the fries with the meal order. When the fries did come they tasted like they were cooked the day before, luke warm stale and card board texture! The two sandwiches I ordered were not much better, they tasted as if they cam from a am pm connivence store! Very disappointed with this location. I wont be back!
Mike L.
Place rating: 2 Las Vegas, NV
Since opening, we have been to this Burger King 5 times. I will not be back for a couple months… That should give them time to figure everything out. We have encountered issues with orders, prices, and wait times, despite visiting at various times of day. The staff appears to be new, not just to Burger King, but to speaking with people who are paying for products. On my most recent stop, around 7am on a weekday, there was only one other car in the drive through. I ordered a breakfast combo with a large coffee. The items did not come on the screen. I was instructed to pull around to the window. When I got there, the price was more than $ 1 over what it should have been. I asked way, and this is where it got bad… The attendant told me «it just is, that’s what it costs. What, you wanna look at the receipt?» I said yes, «I am going to look at the receipt.» I was given bag of food, then, he handed me the small receipt, without saying a word. I saw what it was, and decided not to make any more of an issue… BUT then, he gave me a cup of coffee that was not filled, followed by a handful of cream and sugar packets… Not in a bag, not in the bag with the food, just dumped them in my hand and closed the window again… So, what was the problem with my order? He rang each item in individually, resulting in a higher price. AND did not include the potatoes in the bag. I stop for breakfast or coffee only once ever few weeks as a treat. $ 5 every day adds up, so my family avoids wasteful daily stops. This was my first«treat» in about 3 weeks and it was terrible. It was a waste of my time and my money AND cost me more off both than it should have.