Capriotti’s Sandwich Shop

I typically eat at Caps at least once a week. The food is always good. My complaint has nothing to do with the sandwiches. (The Bobby, Chicken Cheese Steak, and Grilled Italian are my favorites.) Today, I ordered a hot sub. No one else was in line before me. Only two or three people were waiting for their food. I figured it would be an easy in-​and-​out visit. Instead, I waited. Sometimes, you have to wait for good food, but this wasn’t that type of wait. I overheard someone order the exact same sandwich as me several minutes after me. They got their order within minutes. I waited. Then a gentleman comes up stating he received the wrong sandwich (he was accidentally given the same type of sandwich I ordered). That was when I got upset and started complaining to the employees. Not one, but TWO people came in after me and got the same sandwich I ordered, while I waited. At this point, I was told the supervisor was making my sandwich himself. I don’t care who makes my sandwich; I just want my sandwich. When I finally got my sandwich, 40 MINUTES after ordering, I was told that I could take a free drink or chips. Great, except 40 minutes earlier, I had paid for both. I explained that and was told that I could take another anyway. umm… no thanks. I don’t need another bag of chips. I need my sandwich in a reasonable time. I was told that they didn’t have any cards to give me (I assume for a free sub?) but that I could call later. I would feel bad letting my frustration out on an employee who probably wasn’t even present for the fiasco.

First off I’d like to say that I love Capriotti’s.
I go to them all the time all over Vegas. But the last two I’ve been to seem to always run out of wheat bread. This is a major problem! 50% or more people want wheat bread over white. So I order a Cole Turkey and asked for wheat bread and they told me they only have it on sliced bread. I said no prob, give me that then I pay for the sandwich. Next thing they realize is the sliced bread that they claim was wheat is not actually wheat bread and they don’t have any at all. Now I have no choice but to eat the white bread so I said I might at well, give me the sub on non sliced bread. At this point the service and the delay has ruined my experience at Capriott’s. He had to charge me the difference because I switched back to white bread but that’s not the point. I probably would of walked out if I didn’t pay for it already.
Capriott’s… Stock up on wheat bread!!! If you run out of it it’s because people eat a lot of it or your inventory controls are all out of wack. I was reading some of the other reviews for this location and it seems to have ongoing issues at this location which not only hurts this store but the brand itself.

Their Bobby and capastrami are great. Excellent service. Locals love this place. 50 locations in the US. Definitely recommend.

Wow this place is good. The bread is soft and fluffy, coleslaw is out of this world, and the pastrami… Is on another level. BOMB.

The sandwiches were delicious. I ordered a Bobbie sandwich and my husband ordered a cheese steak sandwich. Both were delicious. The Bobbie was a cold sandwich and it tastes like Thanksgiving dinner in a sandwich! The cheese steak was very flavorful as long as you add peppers and onions to it. All in all, good quick easy meal for cheap.

Great food as always the booby is our favorite sandwich. Everything was fresh and there service was great. It was busy and we still got served fairly quick

They were out of hoagie rolls, but we came in 30 before closing. Had Kaiser instead. Got the chicken cheese steak. Amazing sandwich. The cashier Anastasia is incredibly nice. You’re gonna love it. Get the spicy peppers.

Maybe this was an off day for them. The garbage can was open, no bag, eating area not kept, table we sat at rocked like drinks sliding, table next to us not as bad, they forgot to make hot sandwiches, extra waiting, sloppy product, staff unhappy withdrawn attitudes.
This is not my normal location so…
Lol, I love cappriottis and normally would say 5 stars. This place needs help… like now.
ATTN owners: Get involved… be leaders.

We drove fat to come here and we just waisted our time. This place forgot to put most of the ingredients we asked for, our sandwich was cold when we remind them to toast it. I love their food but this location is by far the worst location I had been on. The place is clean and staff is just OK.

Absolutely the best Sandwiches this side of the Mississippi! Service at all locations is fantastic. Download the App for offers! And get the Capastramiami!

Ten minute walk from SLS hotel off of Sahara (next to Golden Steer).
First time but not the last.
Went with the Capastrami (small) and my colleague got the Black & Blue salad.
The sandi was just the right flavor, size and price.
The salad needs more dressing…

Great sandwich. Had the phillycheese both times that I visited this place. Good service. Great sandwich … Good portion of meat, cheese and veggies!

Good value for huge sandwiches! they deliver to the convention center.

My favorite Capriotti’s in Las Vegas. Kind of a divvy joint but they always nail it on the sandwich and for some reason their bread always seems a little fresher. Recommend Capastrami or the Bobbie. Always stop by when I am working up north.

Capristrano or cheese steak are my goto’s at Capriottis. This one I typically hit up at least once on every Vegas visit since it’s inexpensive, filling and just a solid sandwich! Other locations are good too but I prefer this one.

Visiting and we were down at the Worlds Largest Las Vegas Gift shop and saw a sign guy. So here we are very full (small hot italian sausage with peppers and onions; it is delicious btw). My friend had a generous BbQ Turkey salad; she recommends this. So thanks for the geat lunch.

This is a typical sandwich shop. Nothing special or interesting. The selection of sandwiches is not big. They are not very bad but not really delicious or outstanding at all. They serve bottled soft drinks instead of a drink machine (not good).
The staff in this location is very incompetent and service is too slow. Last time I had a Turkey sandwich, it was horrible. The bread was too dry and stale. There was just a little turkey and lots of mayonnaise. It was not what I expected. Very disappointed. There are better sandwich shops in the area worth to try.

Finished off the work week at a solid lunch location with some folks from the office. I have visited other Capriotti’s in the valley and found this one to be one of the superior spots to visit. The service was friendly and attentive.
Given that it was raining today, I decided on a Capistrami. This glorious sandwich contains warm pastrami, melted swiss cheese, coleslaw, and Russian dressing. The medium seems just about right as I would hate myself for eating a small or a… large.
We arrived slightly before the lunch rush but this seems to have little impact of the efficiency of the place. Our meal came out in a timely manner. As I dined on my sandwich, I took notice of the line as it moved quickly with those just arrived and those who had called ahead.
My one recommendation is to snag a bag of medium sized chips. Offering other flavors not available in the small size, there is enough for two and you pay only a smidgen more.
True, a soda fountain would be nice. The water, bottled soda, and sports drinks are barley enough to wash down these wonderful sandwiches.

Unilocal 365 CHALLENGE 2014−(336÷365) «Sensational Sammies!»
Usually go for the Capistrami and The Bobbie any time I hit up Capriotti’s, but this time
I just wanted something small, so instead I went for their Cran-​Slam-​Club. The workers were very nice and helpful, and had no problem with our request of having the bread extra toasted.
Loaded with turkey, cranberry, ham, cheese, lettuce, and tomatoes… kinda sorta like a lighter version of the Bobbie, and not as filling. That was good, and it totally hit the spot!
Of course, no Capriotti’s sandwich is complete with some Wise Salt & Vinegar chips, right?
I keep hearing good things about their Grilled Italian to try that one too! So awesome that we have a location in our neck of the woods! ALOHA!!!
Shaka Meter: \uuu/​\uuu/​\uuu/​\uuu/​\uuu/​5

I remember one time online I saw an article naming the best sandwiches of each state. When I looked at Nevada, they named Capriotti’s Bobbie, which is the cold turkey, with stuffing, cranberry sauce, and mayo. Ever since then, I have always wanted to try this shop.
Well, I finally did at the urging of my friend who used to work at one.
I ordered the Bobbie, and got the Pastramiatti for my friend. He explained to me that they cook the turkeys at night and pull all the fresh turkey off daily. He also said the same for the roast beef, so that one I will try next time. I did take a bite of his Pastrami and it was really good too!
I loved my sandwich. There was plenty of turkey, and dressing (that’s what we call it in the south), but since I am not a sweets eater, I would ask for «light on the cranberry» next time I get this sandwich. It was topped with the creamy mayo and pepper, making the combo great. Also, the bread was delicious! Just the right amount of chewy, soft texture a French type roll should have.
The staff were amazingly friendly and loved to tell me all about the sandwiches when I told them it was my first time.
What a great place… why did I wait so long to try this???

Schneller, freundlicher Service. Preis/​Leistung ist optimal. Guter Tipp für sub-​fans.