Childs’ Play

I love, love, love Child’s Play! It’s my happy place. I have a premier membership and go up to four times a week! Totally worth the price even if you don’t go as often. I go to both locations (depending on where my homies are going), but prefer the southwest location because it’s always less crowded. The place is clean, the staff is super nice, and I love the cute, little art projects my toddler brings home when we do the art classes. We also had my daughters second birthday party there and it was amazing! The staff was so helpful, I mostly just sat back and relaxed and mingled with my guests! You can even get add-​ons like a balloon artist! The kids loved it. Will definitely be having her third birthday party there :)

This review is for Birthday Parties ONLY because I have not been here for regular «play» etc.
I scheduled my daughters 5^th birthday party here and I’m satisfied with the way the day went.
Pros:
On the cheap side
Close to home
Allows any vendor for food/​cake (unlike the Children’s History Museum)
You can decorate the room with your décor
You can set up crafts of your choosing
They have packages for face painting and magicians etc (which I opted out on)
Cons:
1. You can’t come set up until just FIFTEEN MINUTES before. This was a real issue. Honestly how am I supposed to set up in 15 minutes? (even with the help of two employees) ALSO the next party comes 15 minutes after our end time, which caused a rush. So much so that I feel like I didn’t have time to spend with my guests.
2. You cannot have a piñata. I mean you can, but only a pull string. Which means not hitting a princess face until it explodes blissfully covering the floor with candy. So why even? Lol
I will note that the employees were extremely helpful and sweet. But I won’t be doing my sons birthday party here.

Be wary when signing your contract with this establishment! Not only is it vague they change the rules while under contract. #2 on their contact states that children and parent follow policies and procedures of Child’s Play as explained to them. Well when I signed up a certain policy was not explained to me. When I mentioned that to staff member Breanna today she said it wasn’t her problem that I wasn’t informed correctly. I said i’d be willing to cancel but shouldn’t be held to terms of paying an extra month after cancel when the facility wouldn’t suit our needs due to this new policy. The reason for wanting to cancel is that for as long as we have been members my 3 year old was allowed to wear costumes and dresses and play throughout the facility. The area where the children get the costumes is a very small room where the majority of the room is basically a closet. The room doesn’t have space for children to run around and play with baby carriages or play in the kitchen area which is in the main area or run around and just have fun with all of the other toys in the facility. Most kids go to that room to get the costume on and come out and play with their friends. So now they want the parents to tell their kids that they can’t come out of the room with their princess dress or pirate costume on. it’s basically like saying go into your closet and change and stay in their and play with nothing but a table and 2 kid chairs and a TV. They also want the parents to hang out with their kids in this tiny room. There is no place for the parents to sit. So we are suppose to tell our kids to be confined to this tiny room while we hoover over them standing! Every parent and kid I saw there today had a struggle with this new policy or according to Breanna «old policy» that no one was ever informed about. Breanna did mention she posted new documents in that room this past week and today was our first day back since posted. A few parents had to carry their children out crying because they had to take the costumes off because they weren’t allowed to play in the main play area with these costumes on. When I posted a complaint on their fb page they said it was a safety issue and didn’t respond to my complaint of not letting the kids play outside this tiny room in costume. They said that the parents need to be in «arms reach» of their children at all times. What’s odd is that even where the couches are in the main area, parents can’t see the kids playing basketball or if they are playing where the toys are under the jungle gym. Do they expect all parents to stand by their kids when out of view of kids running around this facility? We would all be jumping up and down off the couches or lunch area where chairs are set back constantly. This place isn’t that big so it seems extremely unrealistic. No one loses their kids in this place if you go check it out you will see what I am taking about. It use to be a great place but with this new policy of restrictions of what the kids can play with and where just ruins it. I don’t see how it will last unless you are a complete helicopter parent. Not my style. I like my kids to enjoy themselves during playtime. They make it a safety issue but the issue isn’t that at all. I’ve never seen any parent not immediately tend to their kid if needed. It is no longer a place to bring your kids for parents to chill a bit while keeping an eye on them and allowing their kids to have fun throughout the entire facility. If your kid doesn’t like dress up and to play in costume or want to use the basket ball area or kitchen area where you cannot see them at all times from where the parents seats are then maybe this place will work otherwise I do NOT recommend!

I wish there was one closer to me ! Such a clean and cute place ! Not over stuffed with random toys, lots of room for the baby to crawl and kids to run.

Okay so we took are son to play here first of all very nice staff and a cool jungle gym but not as fun as I thought it was going to be I definitely don’t think a membership is worth it

Great place to bring the kids on a rainy or super hot day. Just like any indoor place $ 10 an hour but in this area one of the nicest in my opinion with the most space for both kids and adults. Stuff for all ages from itty bitties to grade school age.
So open and airy I didn’t feel claustrophobic at all. There is a professional photo studio couches and lots of coffee table and chairs. Super clean bathrooms and a cute dress up room. I will definitely bring my girls here again.
Also available is all sorts of classes like baby ballet and other mommy and baby classes. All in all good place large facility and clean most of all it’s very clean. Which to me is a plus!!!

Ok, they have all new staff now. The classes have an actual goal and I see actual teaching going on. Man. What was the fighting for with me? Why couldn’t the owner say thanks for the constructive criticism and then make changes? Ahh I know. She didn’t want to give me any refund related to it. (Shaking head)

Very nice indoor playground! the staff was nice most of the time. I wish they had more toys and activities for children! I love their parent’s corner, it is arranged very clean and neat. We will definitely be returning. They also have an amazing photographer over there that take custom professional pics.

I had a birthday party there for my two preschoolers. The concept is great. The entire place is just for you and your guests for two hours. It ended up costing me quite a bit but it was worth it. The only thing that would have made it better would have been if the young ladies who worked there were more comfortable with their duties. They were very nice. It just I felt as if they should have been trained better. They kept coming to me and asking me questions. You don’t spend a grand on a kids party to still have to handle every little thing. They also kept coming and notifying me how many kids were there. You pay an extra fee according to how many show up. We went over that ahead of time and I had already signed the contract. It was an unnecessary interruption. I just wanted to enjoy the day.
I would throw a party there again but now I know to spend more time detailing what is to be done and the order it is to be done in with the employees beforehand.
We also had a Hello Kitty character and face painter for the kids. They were fantastic and I will use them again and Unilocal their company seperately.

I like this place alot for my 2 year old because of all the space to play. We went tonight 2÷13÷15, only suggestion not to close off any play areas at 5:10. Alot of parents come after work and seems unfair since they were not closed yet. Also most of the toys that light up and make sound need new batteries or are broken.

This place is so clean. The staff is friendly and caring. There always cleaning and they play disney music all the time which the kids love.
They also have fun activity classes. They do music and crafts.
We rented the room for the party and it was excellent. They were on time and all the kids had a blast. If your rent a party understand that there is a time limit so rent extra time if you think you’ll want it. All of the girls working the party had a blast

Cleanest play gym in town. My 16 month old loves it. Been going for a month now and the ppl that works there are very welcoming. The place is spacious for kids to run around.

LOVE LOVE LOVE Child’s play. My son is 10 months and I’ve been going to this place since he was 4 months old.
Why do I love this place so much???
1. It has a baby area. A lot of interesting things for babies that don’t even crawl yet
2. It’s SO SO SO NEAT AND CLEAN! The sweet girls that are working there keep cleaning the toys and the playground constantly
3. Speaking of — the girls are just great. The whole staff iscaring and friendly
4. As the baby grows it feels like there are still so many things to do…
5. You do see the same faces all the time, which is always nice and welcoming
6. It’s not too loud! In some playgrounds it’s impossible to have a decent conversation
7. It’s free up to 10 months! Amazing!
8. The monthly fee is very low comparing to the other places once the baby reaches 10 months
9. I love it. I really do. The only disadvantage I see is that between the ages 1 – 2 the kids have less activities there, but still — I will choose this place over others later on as well!

Great place to bring children! Awesome experience for both child and parent. Everything is baby proofed and safe. Tons of different toys and centers for all ages. Perfect during the summer when its too hot outside. Also the best place for a birthday party or play date!

I went to CP for a child’s birthday party. I was a bit nervous since I have no children of my own. The place was closed for the private party so that was nice to be able to mingle with people from the same party. There is plenty of equipment for the kiddos to jump and play and slide on. There is a basketball hoop which was fun. * Socks are required for everyone who enters the establishment. The employees did a great jog of keeping the events of the party on schedule. They also kept the food area clean, restocked items, and really helped out the mother of the birthday girl so she could enjoy her family and friends. There are a 2 back rooms for eating and drinking– no food/​drinks allowed in the play area. There was also another small area for the toddlers to frolic and play safely away from the bigger children. I saw children ranging from ages of a year to 7 years old having a blast at CP. There is also a «lounge» area for the adults with couches, tables, chairs, magazines, and TV! I saw a small gift shop area that might tempt some children to beg their parents to buy them a souvenir. There was a door with a buzzer for entrance for added safety for the children.

My 19 month old daughter has a lot of fun here. They have a lot of things to keep her entertained for a few hours. I closely supervise her while we are there, follow behind her & help her up & down the ladders to the slides, etc (but not in a helicopter parent sort of way:)
We got our daughter’s pics taken by their on-​site photographer Lauren (Busy Bee Photography). She was great & the pics came out really nice (and for a very reasonable price).
Unfortunately they do not sell daily passes so you have to buy a membership if it’s not your 1^st time there. Since it is about 30 mins away I probably will just go when they offer special daily passes, free preview classes (they hold various classes here) or photography discounts.
The place is clean, the staff nice & they sell snacks/​drinks (there is an eating area too). I would like to see regular milk for sale instead of the chocolate though:) They also have a boutique with toys, etc but I have not gone in it. My kid would want everything!

I have a two year old and we have had a membership here since he was 9 months. We absolutely LOVE this place. It is very clean and there is a lot of space for everyone to do their own thing. The staff is very responsible, always friendly and really seem to like kids. They allow you to bring in pretty much whatever food you want. There is a lot of fun to be had, even for a 9 month old. It can get a bit crowded after school or on rainy days, but with the membership you have 5 days a week for the entire year to enjoy. I think they do now have a membership open that allows you to go during the weekend. Went to our first birthday party here a few weeks ago, great party.
In response to other postings. As far as I know my son has never gotten sick from this place. The girls are constantly cleaning and wiping down toys and everything else. I have never spotted any kind of uncleaniness at Childsplay. I do wash his hands and face a few times while we are there and before we get in the car, never had any problems.

I took my toddler to a birthday party here the other day. It was the first time we ever were here. They have you sign the typical waiver when you check in. And its a «socks Only» place. You have to put your shoes in a little cubby. Which is fine by me. But if you forget socks they sell them.
The have a few nice jungle gyms for the kiddos to climb and play on. What I really liked was the adult seating area. Very nice, comfy sofas & chairs. and plenty of them.
The party rooms were pretty standard with a couple of picnic tables. I guess they let you in to decorate a few minutes early so thats nice.
The staff was always present and very helpful. I just wish it was closer to my side of town.

It’s a pretty fun place to take your kid but I agree with some other reviewers, parents need to do a better job of watching their own children. I guess it’s to be expected at places like this but still… annoying. I swear each time we come there is at least 1 unattended child that feels it’s his/​her mission in life to torture my child and be obnoxious.
I also wonder if we get sick when we come here (seems a trend) but will continue to risk it, especially with summer coming up. It’s great to have an option to get out of the house every once in awhile that doesn’t involve the scorching heat like parks and splash pads do.
I will add I love that the staff is always cleaning and walking around when I am there. I appreciate the effort since, let’s face it, kids are kind of gross.
I would give it 5 stars if it was open on the weekends even if it is cool they offer the birthday party option on the weekends.
Update: They are now open limited hours on the weekend for an upgraded (more expensive) membership!

Our lil guy is now taking a tumbling class at Child’s Play and loves it! He’s been twice now and is really enjoying it, so is mommy! :)