Friendly Bear Full Service Hand Car Wash

I’ve been calling here everyday since the accident and they still refused to connect me with the owner. The girl behind the counter keeps giving me the run around saying he never comes in. I’ve finally had to write a complaint with the BBB.

I came here before and they did an amazing job on detailing my car so I figured I’ll come again. This time it was not the same thing. I brought them my car at 7:30am and was told to come back at 2:00pm, well let’s say I showed up at 3:00pm and my car was NOT ready nor was it ever touched. The manager told me that the guy who told me 2:00pm was in no position to give times and that I can come back the following day, no thank you !!!

I’ve been going to friendly bear for a couple of years now. They’ve been good to me but my recent visit was very disappointing.
I went to get my interior shampood ($ 80) and I got my car looking just as bad maybe even worse. I get it. Noone is perfect and no service is but the mistakes that were made are unacceptable. I think the person detailing my SUV didn’t switch out his dirty tags and I saw new stains when everything started to dry off.
I went back there and they reshampood the area I complained about but it didn’t fix all of the problem. And what I saw and thought were still wet spots ended up being dirt. I’m not going back, I’m just going to suck it up and avoid the place. I think I’d rather pay the extra money and get a personal detailer so the work isn’t rushed.

Last time I come here! Yes it’s super convenient for me since its up the street from my house but the service sucks. I should have just just cleaned it my self and saved $ 18. I uploaded pictures to prove it. I’m so disappointed.

This is the best car wash I’ve ever been to! I’ve been bringing my vehicles here for years. The value for the money is insane and they do a wonderful job. I no longer live near this car wash but still make it a point to bring my car here from 20+ miles away.

Always very nice staff, the vacuuming and the wash are always exceedingly great, but after the wash and dry, depending on which package you choose, it varies how well your car gets detailed. Then again I always pay the same price, the $ 20 package, and the detailing always varies on the person. At times I have to get home and finish drying or detailing my windows, and other times everything is perfect and no need for me to do anything. But the one thing that’s irritating is that they don’t put everything back the way it’s supposed to. I have my seat more back, when I get in, it’s super super back. Then again, not always, always depends on the person. Overall, 5 stars for me.

I’ve used Friendly Bear Car wash now for 15years. Today is the first time they wash my new Honda Pilot. Wow! What a great job. express detail and wash was perfect. Best deal in Las Vegas!

Crappy car wash. They didn’t even dry your car good so when you get home dropping all over your car. I notice that they scratch my car too and I ask the person cleaning it what happen and he said he don’t know he just clean the car. I know for a fact that the scratch happen while on there possession coz I took some of my stuff out and didn’t see the scratch. When I put the stuff I took that’s when I notice a v shape scratch to my door panel. I wouldn’t comeback to this place ever! And if you guys have a nice car that you only wash it with hand wash don’t come here. They don’t take care of your car. What they want is your money! If there’s a –5 star i will give it to this place.

$ 24.99 gets you a wash an 8 yr old could do. I’ve never spent more than $ 20 on a wash and then had to go home and spend another 30 min wiping it down myself. Vacuum job inside was a joke. Looks like they didn’t wipe down a single surface. Bugs still remained all over bumper and lights. The crappy water they use left streak marks all over the satin trim on the interior. I could go on but I think you get my point. Avoid this place, drive the hell out of the east side and get your money’s worth elsewhere.

Fantastic value. I’ve been a regular here for 3 years. After your car is vacuumed and washed, the staff details your car for about another 15 minutes — wipes water spots, cleans windows, cleans tires. They always quickly fix any spots I point out they’ve missed. After 10 washes the 11^th is free. Better results than more expensive car washes I’ve used in MN, SC, OK.

I have been going to Friendly Bear Car Wash for 15 years. I live on the other side of town and do not get over there all that often. They always do a good job on the car and their prices are pretty reasonable. I like that it is 100% hand wash and no machines touch the car. Unfortunately, I had about $ 10 — $ 15 dollars of coins missing from the what would normally be the ashtray compartment. I have no proof that they took the money but it was there before the wash. I will still go back to Friendly Bear but be sure to removed all coins from the car first.
I would give them five stars if it wasn’t from the missing coins.

Few things in this world make you feel as good as when you get your car detailed every time I come here I’m always taking care of well. Service is always friendly, The prices are reasonable depending on the package, obviously the more you spend the more work you getting done the better your car looks the better you feel. But even at The lower prices the work is still incredible. If you come here as for Marco he does a great job

My car looks great, and all of the employees were very friendly. I opted for the $ 24.99 full service car wash and used a $ 3 off coupon from their website. I will definitely return to this location!

****BEWARE OF CRAPPY CAR WASH*****
I thought I would save some time and get a decent car wash but this was far from it. They did not wash the car good at all, a 5 year old could of rubbed a rag all over and did just as good. When it came to bugs on the front they do not clean them off. Best of all the water they use stains rubber and plastics, also windshield wiper metals, it is almost like there is a acid in there soaps. After being so disappointed with this waste of 15 dollars I had to go home and re wash my vehicle. Beware if you have a pickup truck because they charge $ 2 extra for the same crappy wash, and after the wash the people beg for tips. I do not leave tips for crappy work!!!

Very good car wash by hand then wax by hand prices range anywhere from $ 13 to $ 200 depending on what you want everybody in Vegas likes a clean shiney car

Good people, good car wash, good price, it took about 30min not bad good for me ;)… cashier very friendly.. Clean location. Thank u

My car has never been through a brush car wash and touchless is hard to find here in Vegas. So happy I found this place. Even when I get the cheapest wash they take their time and treat my car as if it was their’s. Always get the coupon from the website too!

Worst car wash experience ever. I paid for a mini detail. Got my visor broken. Got a dirty interior. Got them trying to get me to make an insurance claim to fix my windshield. Got wet and dirty carpets dumped in my trunk. Got no apologies for breaking my visor. Asked the manager for the owners number. Got the run around. Waited for over two hours to get my car back. Got angry because the manager would only offer a free car wash next time as if I would ever let them touch my car again. Got angrier and the manager gave me thirty dollars. On the whole not worth the $ 80 I paid them.

Hands down, best carwash on the east side. Friendly staff, low prices, and a quality wash. I got the mini detail for $ 39 on my new Civic. When they were finished, it looked nicer than when I drove it off the lot! I will definitely be back here.

The Friendly Bear Car Wash is the best bang for your buck if you want your car cleaned for cheap. They offer a plethora of cleaning packages from a full detail to a basic wash and vacuum for way under the competitor prices. They offer military discounts and you build up customer loyalty points in their database which result in a free wash after 10 washes.
If you get the most basic wash expect the outside to look great and the inside to be a medium level of quality cleanliness. I recommend getting a couple of selections about the basic if you are wanting the inside of the car to be super nice. When you get your car done be sure to pick a stronger scent from the choices, they are on these little scent disc and do not last long. I personally really like the pine but avoid the new car.
Another great thing about this car wash is that you can rather sit outside or stand inside and wait on your car. They have tons of nifty car accessories inside as well and cold drinks for sale.
The people who work there are also super nice. I have never had a bad experience using there car wash and I get mine done normally about once a month or so. I have never had a full detail but have heard that they do an excellent job on those as well.